Printout Problems - Zeiss HUMPHREY 720i User Manual

APPENDIX H APPENDIX A
PROBLEM
Printer
No signal from HFA II
Improper printout
Printouts fade over time

Printout Problems

No change probability symbols on
Glaucoma Change Probability (GCP)
printout
No Single Field Analysis printout
Quad totals not shown
No SF or CPSD values on
threshold printout
Glaucoma Hemifield Test (GHT)
results not displayed
Printout does not include all eligible
tests for a patient when printing
Overview or Glaucoma Change
Probability (GCP) printout
REV. B 02/03 PN 51680-1 R E V . A 10 9/ 9 8 P N 47653
POSSIBLE CAUSE OR SOLUTION
• Check printer cable connection (1)
• Check cable is correct and not damaged
• Check to ensure correct printer is selected on System Setup menu (2)
• Printer buffer full - turn off printer and turn back on
• No printout selected to print (7)
• Other printers: Consult specific printer manual
• Random characters or multiple pages printed
- Check that correct printer is selected on System Setup menu (2)
- Printer needs to be turned off to be reset
• Abnormal value printed - reprint visual field
(printer occasionally prints double characters)
• Printrex printout blank - paper may be upside-down
• Do not store printouts in plastic covers or use adhesive tape on
thermal paper (12)
• GCP requires 3 tests to show change probability symbols (7)
• Test pattern not eligible for STATPAC analysis (7)
• One or more test parameters not valid for STATPAC (7)
• Available on Three-in-One printout only (7)
• SF and CPSD are not displayed when SITA test strategy is used (4, 7)
• Fluctuation was turned off for the test (CPSD is not calculated when
fluctuation is off)
• FastPac test strategy used (GHT not available with FastPac) (7)
• Test not eligible for STATPAC analysis (7)
• Some test parameters not valid for STATPAC (7)
• Patient name or date of birth incorrect on some tests (3, 8)
• Search via RECALL PATIENT DATA - fix with Merge Patients feature (3, 8)
• Sixteen (16) test maximum for Overview and GCP printouts (7)
• FastPac, SITA Standard and SITA Fast tests are ineligible for Glaucoma Change
Probability Analysis (7)
HUMPHREY FIELD ANALYZER II - H U M P H R E Y F I E L D A N A L Y Z E R
HUMPHREY FIELD ANALYZER II
A-27 H-3
i I I
series