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Miscellaneous
Updates
You can obtain the latest information on updates from the following URL.
http://www.jai.com/EN/Partner/CameraInformation/Pages/Revision_Notes.aspx
™ Registration and login are required for viewing.
Check the version of the unit, and update if necessary.
You can check the version of the unit under [Device Control] in the [Feature Properties] tab after
starting Control Tool.
Troubleshooting
Check the following before requesting help. If the problem persists, contact your local JAI distributor.
■ Power supply and connections
The power / trigger LED remains lit amber and
does not turn green, even after power is
supplied to the camera.
■ Image display
Gradation in dark areas is not noticeable.
■ Settings and operations
Settings cannot be saved to user memory.
I want to restore the factory default settings.
Problem
Problem
Problem
̶ 94 ̶
Cause and solution
Camera initialization may not be complete. Check the Camera
Link cable conection.
Cause and solution
Use the gamma function to correct the display. As the light-
emitting properties of the monitor are not linear, the entire
image may be darker or the gradation in the dark areas may
be less noticeable when camera outputs are displayed
without processing. Using the gamma function performs
correction to produce a display that is close to linear. For
details, see "Gamma Function" (page 41).
Cause and solution
You cannot save to user memory while images are being
captured by the camera. Stop image capture before
performing the save operation.
Load [Default] under [User Set Selector] in the [Feature
Properties] tab to restore the factory default settings.
GO-2400M-PMCL / GO-2400C-PMCL
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