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Miscellaneous
Updates
You can obtain update information and the latest update information from the following URL.
http://www.jai.com/EN/Partner/CameraInformation/Pages/Revision_Notes.aspx
™ Registration and login are required for viewing.
Check the version of the unit, and update if necessary.
You can check the version of the unit under [Device Control] in the [Feature Properties] tab after
starting Control Tool.
Troubleshooting
Check the following before requesting help. If the problem persists, contact your local JAI distributor.
■ Power supply and connections
The power / trigger LED remains lit amber and
does not turn green, even after power is
supplied to the camera.
■ Image display
Gradation in dark areas is not noticeable.
■ Settings and operations
Settings cannot be saved to user memory.
I want to restore the factory default settings.
Problem
Problem
Problem
— 55 —
Cause and solution
Camera initialization may not be complete due to lack of a
network connection. Check the LAN cable conection.
Cause and solution
Use the gamma function to correct the display.
As the light-emitting properties of the monitor are not linear,
the entire image may be darker or the gradation in the dark
areas may be less noticeable when camera outputs are
displayed without processing. Using the gamma function
performs correction to produce a display that is close to
linear.
For details, see "Gamma Function" (page 33).
Cause and solution
You cannot save to user memory while images are being
acquired by the camera. Stop image acquisition before
performing the save operation.
Load [Default] under [User Set Selector] in the [Feature
Properties] tab to restore the factory default settings.
GO-2401M-PGE / GO-2401C-PGE
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