Toshiba strata CT Installation & Maintenance Manual page 305

Figure 9-15
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Strata CT I&M Manual October 2000
Add/Change Trigger Rule Screen
Filters
When the triggering event occurs, it may need to pass specific filters or conditions before the
Action is performed. Filters currently available include:
N
Caller ID - required/not required. If there is no Caller ID associated with a call, you
may not want to have an Action performed. The most common example is 'Screen
Pop' where you must select 'any Number' to stop an Action.
To trigger an event anytime a call rings, regardless of whether Caller ID is present, you
must select 'none Required'.
N
Trigger Delay - a short delay, expressed in tenths of a second, that will occur prior to
the action. The delay is needed to send Caller ID information for supervised transfer
calls.
N
Appearance - the Trigger can be used on any line or a specific line. If the same
Trigger applies to some lines but not to others, the rule must be entered for each line
to which the rule applies.
Conditions
Conditions (i.e. Phone State) include performing the action 'if not talking' or 'trunk number is
available'. You may not want to have an Action performed while you are talking on a call.
Again, the most common example is 'Screen Pop' where you must select 'If Not Talking' to
prevent an Action from occurring until you have finished with the call.
Actions and Parameters
Actions are set-up by the installer to perform a specific function (e.g. Screen Pop Goldmine,
Pop ACT, or Beep My Pager). These Actions can then be used as part of a Trigger Rule and
performed when a specific event occurs.
The existing Actions can be displayed
Important! Deleting or adding Actions without instruction from Toshiba is not
recommended. Editing Actions should always be in accordance with the
program's Application Notes.
Computer Telephony Integration
(Figure 9-16), edited, deleted or new Actions added.
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