Computer Telephony Integration
Hang-up
Hang-up on an active call.
[Hang-up]
..... or [DropCall ()]
Telephone System Events
Trigger Rules and Conditions
The Trigger Rules are established by the installer or user so that specific Actions can be
performed when an event occurs. The Triggering event can be any number of things (e.g.
Call Ringing, Call Connected or Call Cleared).
The existing Trigger Rules can be displayed
to meet the needs of the application. These functions are important when setting up the
desktop PC. Multiple rules can be created at the same time.
H
C
Figure 9-14
Add/ Change a Trigger Rule
When adding or changing a rule, the following fields are displayed on the Add/ Change
Trigger Rule Screen
9-30
Trigger Rules Screen
(Figure
(Figure
9-14), edited, deleted or new rules added
9-15):
Strata CT I&M Manual October 2000