Debugging - Toshiba strata CT Installation & Maintenance Manual

Computer Telephony Integration
Testing TSPI Link
The TAPI dialogue box
up and operational. To check the driver, select an appearance (e.g. Intercom) and click on
each of the Pickup, Dial and Hang-up keys individually. To complete the test, you should
repeat this procedure for each line appearance.
To access the set-up screen for the Toshiba TAPI Service Provider, click on the Driver Set-up
button. The Configure Keys section of the screen should be programmed properly as they
will be interrogated and used as the Appearances by StrataLink. Whenever you make
configuration changes to the TAPI Service Provider, it is recommended that you exit and
restart StrataLink.
H
Figure 9-19
C

Debugging

Provides two tools for monitoring communication activity to and from StrataLink. This is
especially useful when you are setting-up and testing Actions and Trigger Rules.
Show Calls
The Show Calls menu opens an Active Call Queue screen showing all telephone calls
presently known to StrataLink. This window can be kept open while other activities and
functions are performed.
Figure 9-20
9-36
(Figure
TAPI Test Screen
Active Calls Queue Screen
9-19) provides a method for verifying the TAPI Driver is set-
Strata CT I&M Manual October 2000
Status light;
Red - Not Active/TSPI
missing.
Yellow - Resetting.