Acd Installation Guidelines; Initialise The System; Install The Feature Key; Install Related Pcbs - Toshiba strata CT Installation & Maintenance Manual

ACD Installation
N
➤
To connect a music source to the processor PCB MOH jack
➤

ACD Installation Guidelines

The following steps show how to install the Strata CT ACD feature.
Step 1: Initialise the System
If installing a new processor PCB or if changing ROMs on the processor PCB (RCTU or
B_C_U), the processor PCB must be fully initialised by running Programs 91-9 and 03 per
the programming procedures in the Strata CT Programming Manual.
If the system has been previously initialised and installed, it is not necessary to re-initialise
the processor PCB when installing the ACD feature unless the processor PCB ROMs or flash
memory are changed to install ACD. If changing ROMs, DK Admin or DK Backup software
H
is recommended for downloading/uploading previously programmed customer data.
Step 2: Install the Feature Key
➤
To install the RKYS onto the Processor PCB
➤
C
Important!
Step 3: Install Related PCBs
1.
2.
7-4
Music source to CT MOH input: The MOH source connected to the B_C_U MOH
jack can be sent to ACD Groups selectively via Program 14-3.
See Chapter 6 – Peripheral Installation,
(BGM) Options" on Page
Read the section titled "RKYS Feature Key Upgrades" on Page 2-38
instructions.
It is not necessary to run any special programs (i.e., Program 03) when RKYS
is installed. RKYS can be installed before or after system initialization, and,
before or after the customer database is entered. The feature(s) provided by
the RKYS are enabled immediately when RKYS is installed. However,
configuration programs for Auto Attendant and ACD must be entered for the
feature to operate.
Install PIOU or PIOUS PCBs in the highest numbered slots in any cabinets.
Install the RSIU PCB in slot 11 of the Base Cabinet only.
"Music-on-Hold (MOH)/ Background Music
6-3.
Strata CT I&M Manual October 2000
for installation