Page 1 Safety and Legal Requirements...
Page 2: Chapter 1 Introduction
Chapter 1 Introduction Welcome! Where to find helpful information System Requirements Introduction to the Document WorkCentre 450c WorkCentre features Control panel keys How to navigate the WorkCentre menus Using the numeric keypad Understanding the document flow icons Using the ControlCentre software...
Page 3 Welcome! Thank you for choosing the Xerox Document WorkCentre 450c, the dependable and efficient multi-function device that handles your office tasks with ease. The WorkCentre works the way you do, performing more than one job at a time. Using the WorkCentre, you can: •...
Page 4 Where to find helpful information Document WorkCentre 450c Quick Installation & Quick Reference Guide Step-by-step instructions explain how to set up the WorkCentre, install the ControlCentre™ software, and perform frequently used tasks. Document WorkCentre 450c Guided Tour An online introduction to the WorkCentre 450c and its ControlCentre software.
Page 5 Double-click Tutorial.exe. For best results, your PC should be equipped with a sound card and multimedia speakers. http://www.teamxrx.com Visit the Document WorkCentre 450c Web Site for product and technical information. 1-800-TEAM XRX (United States and Canada only) For technical help, call the Xerox Customer Support...
Page 6: System Requirements
The software that is included with the WorkCentre 450c requires an IBM compatible PC with the following specifications: Xerox ControlCentre • an Intel (or compatible) 80386, 80486, or Pentium™ microprocessor • VGA, SVGA, or Multi-sync color monitor • 8 megabytes (Mb) of random access memory (RAM) •...
Page 7: Textbridge Pro
Pagis Pro (Windows95 only) • an Intel (or compatible) 80486 or Pentium™ microprocessor • VGA, SVGA, or Multi-sync color monitor • 16 megabytes (Mb) of random access memory (RAM) and at least 16 megabytes (16Mb) of virtual memory (swap space on your hard disk) •...
Page 8 Introduction to the Document WorkCentre 450c The Document WorkCentre 450c features an easy-to-use control panel that simplifies your routine tasks. With the press of a few keys, you fax, print, copy, and scan documents. Paper tray extension Paper tray Printer output tray...
Page 9: Workcentre Features
Using the ControlCentre software, you can efficiently monitor the WorkCentre’s status from your PC, change any of the default settings, and set up a Phonebook of speed dial numbers. WorkCentre features The WorkCentre 450c’s advanced design lets you easily access its components. Its compact size allows the WorkCentre to fit into any office environment.
Page 10 Press this key To do this SIZE Switch among the resize options for copies: 95%, 100% (same size), enlarge 125%, enlarge 150%, 75%, 80%, 85%, 90%. JOB STATUS Display the WorkCentre’s active and pending jobs. COVER PAGE Toggle the fax cover page option on and off. CONFIRM Toggle the fax confirmation report feature on and off.
Page 11 Press this key To do this ENTER Choose a menu and display its submenu or options, or choose the option or text you entered. MENU Display the first top-level menu. SPEED DIAL Enter a speed dial number from your Phone- book.
Page 12 To access the WorkCentre menu system, press the MENU key. The first top-level menu displays: Menu (1-6) Fax job To display the second top-level menu, press the RIGHT ARROW key or the 2 key: Menu (1-6) Reports Press the ENTER key to choose the Reports menu and display the first Reports menu: Reports (1-2) Print report...
Page 13: Using The Numeric Keypad
Note: To print a diagram of the WorkCentre menus, press the HELP key. Using the numeric keypad You use the numeric keypad to enter numbers, letters, and symbols. Most WorkCentre tasks require a numeric entry, for example, a fax number. To enter a number at the control panel, press the number key you want.
Page 14 Understanding the document flow icons Document flow icons indicate when the WorkCentre is receiving and sending information. Indicator lights between the telephone and WorkCentre icons illuminate when a fax is being sent or received. When you’re printing or scanning, the indicator lights between the PC and the WorkCentre icons illuminate.
Page 15 When you start Windows, the WorkCentre 450c icon automatically displays in the notification area on the taskbar. (In Windows 3.1/3.11, the icon displays on the desktop.) The icon’s appearance indicates the WorkCentre’s condition. The WorkCentre is ready to use. You can fax, copy, print, or scan a document.
Page 16 To open the ControlCentre on your PC, do one of the following: • In Windows 95, double-click the WorkCentre icon in the notification area on the taskbar. • In Windows 3.1 or 3.11, double-click the WorkCentre icon on your desktop. Note You can also find the WorkCentre icon in the WorkCentre 450c program folder (program group) and Windows Control Panel.
Page 17: Help Button
The WorkCentre Status window displays, which provides the information shown below. Conditions under which the Document WorkCentre 450c Status window flow icons opens on your desktop Message displayed on the control panel LCD WorkCentre 450c graphic that changes, depending on its status Helpful status message Ink level gauges Photo, contrast, and...
Page 18 Setting the ControlCentre properties Using the ControlCentre Properties dialog box, you can change the conditions under which the WorkCentre Status window automatically opens on your desktop. For example, you can set the window to open any time an error occurs, such as when the WorkCentre is out of paper or ink. You also use the dialog box to choose which scanning application to run when you press the SCAN key on the WorkCentre control panel.
Page 19 • On error, to open the WorkCentre Status window when an error occurs. • On warning to open the WorkCentre Status window when a warning condition occurs. Note: You can also click one or more of the Display status window check boxes in the WorkCentre 450c Status window to change the condition under which the window opens.
Page 20 5. Click OK Selecting and Ordering Supplies You can purchase supplies from your local Xerox retailer. To find the location nearest you, call 1-800-832-6979. If your retailer is out of stock, you can order supplies through Xerox: •...
Page 21 You should fully test a paper before purchasing large quantities. You can order plain paper and media from your local Xerox retailer. To find the location nearest you, call 1-800-832- 6979. If your retailer is out of stock, you can order supplies through Xerox: •...
Page 22 Region Description North America United States Xerox Image Series LX (8.5x11 in, 24 lb) Xerox Select Ink Jet Paper (8.5x11 in, 24 lb) Canada Xerox Image Series LX (8.5x11 in, 24 lb) Xerox Select Ink Jet Paper (8.5x11 in, 24 lb)
Page 23 With all specialty media, read and follow the instructions for proper loading into the document feeder tray. You can order specialty print media from your local Xerox retailer. To find the location nearest you, call 1-800-832-6979.
Page 24 Size Description Letter Ink Jet Transparency (8.5x11 in) (4.2 mil, 20 sheets) Ink Jet High Resolution Paper (28 lb, 200 sheets) double-sided, matte-coated paper Ink Jet Photo Glossy Paper (6 mil, 10 sheets) Ink Jet Fabric Transfer (10 sheets) Ink Jet Transparency (210x297 (4.2 mil, 20 sheets) Ink Jet High Resolution Paper...
Page 25: General Specifications
WorkCentre 450c Specifications General Specifications Power 110/220 VAC; 50/60 Hz Power consumption 14 watts, in idle mode Size and weight Height (with trays): 11.5 in (292 mm) Width: 16.5 in (419 mm) Depth: 17.25 in (438 mm) Weight: 18 lbs (8.2 kgs) Environment Temperature range: 50(F (10(C) to 90(F (32(C)
Page 26: Printer Specifications
Fax Specifications (Continued) Document sizes (for document tray) Document tray capacity Modem speed Compatibility Data compression Unprintable area (Incoming faxes) Printer Specifications Technology Thermal ink jet drop-on-demand Compatibility Windows 3.1/3.11, Windows 95, DOS Print speed Black and white High capacity ink jet cartridge: Up to 6 pages per minute Color print head with black ink cartridge: Up to 4 pages per minute...
Page 27 Printer Specifications (Continued) Media sizes (for Letter: 8.5x11 in (216x279 mm) paper tray) Legal: 8.5x14 in (216x356 mm) A4: 8.3x11.7 in (210x297 mm) U.S. card stock: 4x6 in, 5x8 in U.S. No. 10 envelope: 4.12x9.5 in European DL envelope: 110x220 mm Paper tray capacity 150 sheets of paper, 20 lb (75 g/m 10 sheets of transparency film 10 envelopes...
Page 28: Copier Specifications
Printer Specifications (Continued) Character Sets HP PC-8, HP Roman-8, PC-8 Dan/Nor ISO 21, PC-850, ECMA-94 Latin 1 ISO 8859/1, Ger- man ISO 21, French ISO 69, Italian ISO 15, Spain ISO 17, Swedish Names ISO 11, Swed- ish ISO 10, Norwegian 1 ISO 60, Norwegian 2 ISO 61, Portuguese ISO 16, UK ISO 4, ANSI ASCII ISO 6, HP-Legal, ISO IRV ISO 2, HP PC-852, Latin 2 ISO 8859/2, Latin 5 ISO 8859/...
Page 29: Keypad Character Assignments
Copier Specifications Paper sizes (for Letter: 8.5x11 in (216x279 mm) document tray, 20 Legal: 8.5x14 in (216x356 mm) sheets maximum) A4: 8.3x11.7 in (210x297 mm) Unprintable area Top, left, and right margins: 5 mm (Copying) Bottom margin: 10 mm with high capacity ink jet cartridge;...
Page 30 Keypad character assignments for North and South America The following table shows the characters assigned to each numeric key for North and South America. Press the appropriate key several times until the character you want displays on the control panel LCD. Assigned characters (North and South America) A B C 2 a b c Á...
Page 31 Keypad character assignments for Europe The following table shows the characters assigned to each numeric key for Europe. Press the appropriate key several times until the character you want displays on the control panel LCD. Key Assigned characters (Europe) 1 Å Ä À Â Á Ã Æ å ä à â á ã æ A B C 2 a b c ( ( Ç...
Page 32: Chapter 2 Installation, Setup And Maintenance
Chapter 2 Installation, setup and maintenance Connecting the telephone lines Connecting the power and parallel cables Using the Setup Wizard to select your fax options Customizing the Control Panel Changing the control panel default settings Maintenance Procedures Cleaning a color print head or high capacity ink jet cartridge Installing a high capacity (black only) ink jet cartridge Installing the color ink cartridges...
Page 33: Connecting The Telephone Lines
Connecting the telephone lines There are three telephone line jacks at the rear of the WorkCentre. To connect the telephone lines properly, decide how you will use the WorkCentre and then follow the appropriate steps. I will receive fax calls only on the telephone line (dedicated fax machine).
Page 34 I will receive both fax and voice calls on the telephone line, and I will not use an answering machine. 1. Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work- Centre, and insert the other end into your telephone wall plug.
Page 35 I will receive both fax and voice calls on the telephone line, and I will use an answering machine. 1. Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work- Centre, and insert the other end into your telephone wall plug.
Page 36 I also want to use a data modem with my PC and WorkCentre 450c. Use a phone cord “Y” cable, or splitter at the wall jack. A splitter has one connector that plugs into your wall jack, and two jacks that accept phone cables. Connect a phone cord from your modem’s Line jack to one jack on the Y cable, and another phone cord from the WorkCentre’s Line jack to the other jack on the Y...
Page 37 Connecting the power and parallel cables The WorkCentre 450c includes a parallel cable and a power cord. The parallel cable connects the WorkCentre to your PC and the power cord connects the WorkCentre to an electrical outlet. Power cord to a grounded electrical outlet...
Page 38 WorkCentre. Make sure the electrical outlet is near the WorkCentre and easily accessible. The power cord is used as the main disconnect device. Xerox WorkCentre 450c High-Speed Windows Drivers by Parallel Technologies, Experts Call Parallel Technologies today for Low-Noise High-Quality 1284 Printer Cables and DirectParallel PC to PC Connection Cables.
Page 39 Using the Setup Wizard to select your fax options The Setup Wizard helps you select basic options for sending and receiving faxes. You may have run the wizard after you installed your software to select your fax options. You can run the Setup Wizard at any time to change your fax options.
Page 40: Customizing The Control Panel
Customizing the Control Panel After you’ve been using the WorkCentre for a while, you may want to change the control panel’s default settings. For example, you can specify the types of sounds the WorkCentre makes and the settings for some of the keys on the control panel.
Page 41 Listen to dial Activates an audible dial tone at the start of a call. Resolution Sets the sharpness of the outgoing faxes. Options are standard (200 x 100 dpi), fine (200 x 200 dpi), and superfine (300 x 300 dpi). Contrast Adjusts the lightness and darkness of your copies and outgoing faxes.
Page 42: Maintenance Procedures
property page Collate copies Arranges, in sequential order, multiple copies of the same document. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre Settings window open.
Page 43 cartridge. If cleaning the head or cartridge two or three times does not improve your print quality, then you should replace the color print head or high capacity ink jet cartridge. 1. At the WorkCentre 450c, press the CARTRIDGE key twice to display [clean] on the LCD.
Page 44 message in the WorkCentre 450c Status window and on the control panel LCD. If your print quality is good, press the START key on the control panel and continue using the ink jet cartridge. If you need to replace the high capacity ink jet cartridge, use the following procedure.
Page 45 3. Remove the document tray and open the printer cover. 4. Pull the green carriage lock lever forward and remove the cartridge.
Page 46 Note If you are changing from color to black-and- white printing, place the color print head in the print head storage box. This prevents the ink from drying out and clogging the ink jets. 5. If you are installing a new cartridge, remove the ink jet cartridge from the box, peel back the foil cover, and lift out the cartridge.
Page 47 7. Push the green carriage lock lever backward to secure the cartridge. Do not force the lever backward. 8. Close the printer cover and replace the document tray. 9. Do one of the following: • If you installed a new high capacity ink jet cartridge, press START.
Page 48 Installing the color ink cartridges For color printing, the WorkCentre uses four ink cartridges: magenta, cyan, yellow, and black. The four cartridges are housed in the color print head. You can replace individual ink cartridges as needed. The WorkCentre 450c Status window on your PC includes ink level gauges which indicate the ink supply in each cartridge.
Page 49 Note If the color print head does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover. 4. With the color print head installed in the printer, remove the empty ink cartridge from the color print head by lifting it up and out.
Page 50 Note Do not touch the uncovered hole in the ink cartridge, as ink will get on your hands. 6. Insert the ink cartridge into the correct location on the color print head as shown. The ink cartridges and corresponding locations are color coded and numbered.
Page 51 9. Press the START key. The color print head returns to the home position (far left side of printer) and the WorkCentre cleans the head. After a few moments, the printer returns to normal print mode. If the color print head does not return to the home position, try removing and reinstalling the head.
Page 52 Note If the color print head does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it. 3. Remove the document tray and open the printer cover. 4. Pull the green carriage lock lever forward and remove the color print head.
Page 53 6. Insert the ink cartridges into the new print head as shown. The ink cartridges and corresponding locations are color coded and numbered.
Page 54 7. Reinstall the print head by aligning the hole in the print head with the green post on the printer carriage. Gently lower the print head into position. 8. Push the green carriage lock lever backward to secure the print head. Do not force the lever backward.
Page 55 9. Close the printer cover and replace the document tray. 10. Do one of the following: • If you installed a new color print head, press START. • If you reinstalled a previously used color print head, press STOP. The color print head returns to the home position (far left side of printer) and the WorkCentre cleans the head.
Page 56 Replacing the automatic document feed pad The WorkCentre displays a graphic in the WorkCentre 450c Status window and a message on the control panel LCD when it’s time to replace the automatic document feed (ADF) pad. Changes in paper feeding performance also indicate that you should replace the ADF pad.
Page 57 ADF pad 6. Squeeze the two sides of the plastic housing that holds the pad and remove the housing with the pad.
Page 58 7. Replace the ADF pad by inserting the plastic tabs on the housing into the slots in the back side of the scanner cover and snapping the pad into place. 8. Close the scanner cover. 9. Do one of the following: •...
Page 59: Cleaning The Workcentre
Cleaning the WorkCentre Dirt and dust can accumulate in the WorkCentre, which can cause paper misfeeds. When frequent misfeeds occur, you should clean the paper exit and automatic document feed rollers. Use a lint-free cloth dampened with water to clean the rollers.
Page 60 3. Wipe the paper exit rollers. Paper exit rollers 4. Close the paper exit roller cover firmly to snap the corner latches into place. 5. Close the printer cover and replace the document tray. 6. Open the scanner cover. 7. Wipe the rollers located on the back side of the scanner cover and opposite the back side of the scanner cover.
Page 61 ADF rollers Platen cover 9. Close the scanner cover.
Page 62: Chapter 3 Fax Operations
Chapter 3 Fax Operations Sending a Fax Changing fax settings before sending a fax Sending a fax to more than one fax number Sending a fax at a later time Using a confidential charge code when sending a fax Switching from pulse to touch-tone dialing during a dialing sequence Combining several numbers during a single dialing sequence...
Page 63 Editing a speed dial entry Deleting speed dial entries Saving a Phonebook file to your PC Opening a Phonebook file Printing a Phonebook of speed dial entries Receiving Faxes Receiving an incoming fax Receiving a fax to memory Printing a fax stored to memory Manually receiving a fax Receiving confidential faxes in mailboxes Retrieving your faxes and printing them on another fax...
Page 64: Sending A Fax
Sending a Fax You send a fax at the WorkCentre using the keys on the control panel. By default, the WorkCentre uses standard resolution and normal contrast. When sending a fax, you can use the following dialing methods: Direct dial Enter the fax number using the numeric keypad.
Page 65 ARROW key to move the cursor to the left, press the RIGHT ARROW key to move the cursor to the right, and press the EXIT/CLEAR key to delete a highlighted number. • Press SPEED DIAL and enter the speed dial number.
Page 66 You change fax settings using the keys on the WorkCentre control panel. The settings you change affect the fax you are sending. After the fax is sent, the WorkCentre returns to its default settings. Note At any time before sending the fax, you can press the EXIT/CLEAR key to remove the document from the WorkCentre.
Page 67 Photo darken For photographs and grayscale documents that are too light. When you choose a photo setting, the WorkCentre automatically sets the resolution to fine if it was previously set to standard. 5. Press the RESOLUTION key several times to switch among these options: 200 x 100 dots per inch.
Page 68 • Press SPEED DIAL and enter the speed dial number. 7. Press START to begin the fax transmission. 8. If you chose to include a cover page with your fax, enter the number of pages in the document and then press ENTER.
Page 69: Sending A Fax At A Later Time
the RIGHT ARROW key to move the cursor to the right, and press the EXIT/CLEAR key to delete a highlighted number. • Press SPEED DIAL and enter the speed dial number. 3. Press ENTER. 4. Repeat step 2 to enter the next fax number. 5.
Page 70 To change the time, press the LEFT ARROW key to move the cursor to the left, press the RIGHT ARROW key to move the cursor to the right, and press the EXIT/ CLEAR key to delete a highlighted number. 6. If you are using a 12-hour clock, press RIGHT ARROW to switch between am and pm.
Page 71 Note If you frequently send faxes to a fax number that requires a charge code, you can create an individual speed dial entry in your Phonebook that includes your charge code. Using speed dialing, you can quickly enter both the fax number and charge code with the press of one key.
Page 72 10. Press RIGHT ARROW to display [charge code] and ENTER. 11. Enter the charge code. A dollar sign ($) displays for each number in the charge code. The dollar signs display after the fax number. 12. When you are done entering the charge code, press PAUSE.
Page 73 To switch from pulse to touch-tone dialing, you need to change the PAUSE key setting from pause only (the default) to dial options. This procedure describes how to change the PAUSE key setting. 1. At the WorkCentre 450c, press the MENU key. 2.
Page 74 12. Do one of the following: • Press START to begin the fax transmission. • Press ENTER, add another fax number, and then press START. Note After the fax is sent, you may want to change the PAUSE key setting to pause only. Repeat steps 1 through 5 and choose pause only in step 5.
Page 75 3. Press REDIAL to add another number. 4. To enter the next number, do one of the following: • Using the numeric keypad, enter the number. • Press SPEED DIAL and enter the speed dial number. 5. Repeat steps 3 and 4 to until you’ve entered the complete number.
Page 76: Sending Confidential Faxes
5. Press ENTER to select [Long original]. 6. Press RIGHT ARROW to display [yes] and ENTER. 7. Enter the fax number and then press START. Sending confidential faxes To keep faxes confidential, you can fax them to a mailbox on a remote WorkCentre, or you can store them to memory on your WorkCentre.
Page 77 After the remote WorkCentre answers, you hear a fax tone sequence. 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **1# and the mailbox number. 5. Press ##. For example, the complete key sequence is as follows: #**1#mailbox number## 6.
Page 78 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. At the control panel, press START. 3. Press RIGHT ARROW to display [Be polled]. 4. Press ENTER. 5. Do one of the following: •...
Page 79 2. Click Tools, point to Microsoft Fax Tools, then click Options. 3. Click the Modem tab. 4. In the Available Fax Modems box, click Xerox WC450c Class 2 Fax Modem and then click the Set as Active Fax Modem button.
Page 80 5. Click OK. 6. In the Inbox window, click File and then click Exit. Sending a fax using Microsoft Fax You fax a document directly from the software application you used to create it. 1. Open the document in your software application. For example, open a document in Microsoft Word.
Page 81 Changing the default settings for sending faxes Using the ControlCentre software on your PC, you can easily change the default settings for sending faxes. The WorkCentre 450c is configured with the following factory defaults for sending faxes: Option Fax Out Add cover page Options Include send header...
Page 82 Changing the fax out options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre Status window, click Settings. 3. Click the Fax Out tab. 4. Change the defaults for any of these options: Add cover page Faxes a separate page that includes the WorkCentre’s name and fax number, the date and time of the fax transmission, the recipient’s name (if specified in your Phonebook) and fax number (from...
Page 83 Always send from memory Scans the document and stores it to memory until the fax is sent. This lets you remove your document from the WorkCentre once it’s scanned. If memory fills When sending a fax at a later time or to more than one fax number, instructs the WorkCentre to either continue fax job or end fax job if there is not enough memory to store the entire document.
Page 84 Changing the setup and communication options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Setup/Comm tab. 4. Change the defaults for any of these options: Fax number Displays the number specified using the Setup Wizard.
Page 85 Permit remote test Allows a Xerox Customer Support representative to perform remote testing on the WorkCentre. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window.
Page 86 Note To use the factory defaults, click the Restore Defaults button. Changing telephone line dialing options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Phone Line tab. 4. Change the defaults for any of these options: Redials Specifies the number of times, from 0 to 9, you want the WorkCentre to redial a fax number after a failed...
Page 87 Dial mode Sets the dialing mode to tone if your telephone has touch-tone capability, or pulse if it doesn’t. Detect dial tone Instructs the WorkCentre to wait for a dial tone before sending a fax. If the phone system does not provide a dial tone quickly or uses a different type of dial tone, you can clear Detect dial tone to have the WorkCentre send a fax without waiting for a dial tone.
Page 88 Using a document carrier When faxing fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective “sleeve” that has a clear plastic front and a white paper backing. Use a document carrier when faxing these types of originals: •...
Page 89 Creating a phonebook of speed dial entries To use the SPEED DIAL key on the WorkCentre, you need to create a Phonebook of speed dial entries. Your Phonebook can include up to 94 individual entries and 5 group entries. The Phonebook identifies the names and fax numbers assigned to the individual speed dial numbers, and the people assigned to the group speed dial numbers.
Page 90 Creating an individual speed dial entry You can create up to 94 individual speed dial entries. Each entry must include a fax number. You can optionally add a person’s name or your charge code when dialing long distance. You can specify extra features for any of your entries. For example, you can choose to have the faxes sent to a fax number at a certain time or at a specific transmission speed.
Page 91 4. In the Name box, type the person’s name. 5. In the Number box, type the fax number. As needed, include a prefix (for example, 8 or 9) and type a , (comma) to add a pause in the number. Do not include parentheses or hyphens.
Page 92 7. If you want to specify a delayed start time or a maximum fax speed, click Use extra features and do one or both of the following: • To send faxes at a specific time, click Dial later. In the box, type the time using the format for either a 12- or 24-hour clock.
Page 93 Creating a group speed dial entry Group speed dial entries enable you to quickly send a fax to several fax numbers at one time. When you use the group’s speed dial number, the WorkCentre will send the fax to each group member. Before you can create a group speed dial entry, you need to create the individual entries.
Page 94 • Select an unassigned speed dial number (numbers 95 through 99) in the Groups box and click New. The Phonebook Group dialog box appears, showing the individual entries in the Phonebook box. 4. In the Group name box, type the name of the group. 5.
Page 95: Editing A Speed Dial Entry
your Phonebook, see “Printing a Phonebook of speed dial entries” later in this chapter. Editing a speed dial entry Once you’ve created a Phonebook of speed dial entries, you can change an individual or a group entry at any time. 1.
Page 96: Deleting Speed Dial Entries
Deleting speed dial entries You can delete the individual or group assigned to a speed dial number, or the entries assigned to all the speed dial numbers in your Phonebook. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. The Phonebook property page displays.
Page 97 the information in it with other applications on your system. You can create more than one Phonebook, although only one can be in use at a time. You can save a Phonebook in one of two file formats: • Phonebook files (*.phn) Provides a complete backup copy by saving all the individual and group information in your Phonebook.
Page 98: Opening A Phonebook File
• Phonebook files (*.phn; *.cfg) The Phonebook format used on the WorkCentre 450c, WorkCenter 250, and Xerox 3006. • Delimited text files (.txt) A tab must separate (delimit) each field on a line and a carriage return must separate each line. Format the...
Page 99 Field 4 Fax number Field 5 Dial later (number of minutes after 12:00 Field 6 Fax speed (0=4800, 1=9600, 2=14400) Field 7 Group members (individual speed dial numbers, each separated by a comma) Note For an individual entry, fields 3, 5, and 6 are optional and field 7 is not required.
Page 100 • If you have not saved the currently displayed Phonebook, click No. Save your Phonebook using the procedure described in “Saving a Phonebook file to your PC” earlier in this chapter. The Open dialog box displays. 5. Click the arrow next to Files of type and click one of the following formats: •...
Page 101: Receiving Faxes
3. Click the Reports tab. 4. Click the Phonebook button. 5. In the confirmation box, click Yes. Note You can also print a Phonebook using the WorkCentre menus. Receiving Faxes Faxes sent to the WorkCentre are either printed, stored to the WorkCentre’s memory, received in a mailbox, or, if you are using a PC fax application, stored to your PC.
Page 102 If the WorkCentre cannot print a fax, it will automatically try to store the fax to memory, unless there isn’t enough memory to receive the fax, or the If cannot print option is set to do not answer. Receiving a fax to memory To keep your faxes confidential, you can receive them to memory.
Page 103 Printing a fax stored to memory You should print a fax stored to memory to free up memory on the WorkCentre. After you print the fax, it is deleted from memory. 1. At the WorkCentre 450c, press the MENU key. 2.
Page 104: Creating A Mailbox
Receiving confidential faxes in mailboxes Mailboxes provide the ability to receive confidential faxes that only the mailbox user can access. When the WorkCentre receives a fax in a mailbox, it stores the fax to memory and prints a Mailbox Receipt report. After you’re notified of receiving a fax, you should print it to free up memory.
Page 105 3. Click the Mailbox tab. 4. Do one of the following: • Double-click an unassigned mailbox number. • Click an unassigned mailbox number and click New. 5. In the Mailbox dialog box, type the user’s four-digit password and name, and then click OK. Note If you enabled security, do not use your security password.
Page 106 1. At the WorkCentre 450c, press the MENU key. 2. Press 4 [Fax Mail] and ENTER. 3. Press 2 [Mailboxes] and ENTER. 4. Press ENTER to select [Print contents]. 5. Enter the mailbox password and press ENTER. The faxes stored in the mailbox begin printing. Storing a document in a mailbox You can store a document in a mailbox so a remote fax user can retrieve the document when needed.
Page 107 2. Press 4 [Fax Mail] and ENTER. 3. Press 2 [Mailboxes] and ENTER. 4. Press 3 [Clear mailbox] and ENTER. 5. Enter the mailbox password and press ENTER. 6. Press ENTER to confirm. The WorkCentre sounds a confirmation beep. 7. Press STOP to exit the menus. Deleting a mailbox If you no longer need a mailbox, you can delete it.
Page 108 7. Do one of the following: • Click OK to delete the mailbox from the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to delete the mailbox from the WorkCentre and keep the WorkCentre 450c Settings window open. Note You can also delete mailboxes using the WorkCentre menus.
Page 109 Note You can also print a mailbox list using the WorkCentre menus. Editing a mailbox You can change both the name and password assigned to a mailbox. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3.
Page 110 Retrieving your faxes and printing them on another fax machine When you’re away from the WorkCentre, you can retrieve your faxes remotely. Using a touch-tone telephone, you can retrieve the faxes stored to memory or in a mailbox and print them on the fax machine near you. If you are retrieving the faxes from a telephone connected to a fax machine, you can print the faxes during the same call.
Page 111 • If you’re retrieving the faxes stored to memory, press the password used to enable security and ##. For example, the complete key sequence is: #**3#password## 6. By default, the WorkCentre deletes the fax after it’s sent. To change the default, press one of the following: •...
Page 112 5. Do one of the following: • If you’re retrieving faxes from your mailbox, press your mailbox password and #. • If you’re retrieving the faxes stored to memory, press the password used to enable security and #. 6. Dial the fax number of the machine you want the faxes sent to and press ##.
Page 113 Automatically forwarding your faxes When you’re away from the WorkCentre, you can have your faxes automatically forwarded to a fax machine near you. This lets you continue to receive your faxes regardless of where you’re located. You can set up fax forwarding at the WorkCentre or from a remote location.
Page 114 Using fax forwarding from a remote location If you’re away from your WorkCentre and you didn’t set up fax forwarding, you can set up the feature if security is enabled on your WorkCentre and you have access to a touch-tone telephone. Setting up fax forwarding from a remote location Use this procedure to set up fax forwarding for the first time and to specify a new fax number as your location changes.
Page 115 Turning off fax forwarding from a remote location You can turn off fax forwarding when you’ll no longer be near a fax machine. When you turn off fax forwarding, the WorkCentre either prints your faxes or stores them to memory, depending on the Receive option setting. Note If the Receive option is set To memory, you should retrieve your faxes as soon as possible to free up memory.
Page 116 2. Dial your WorkCentre’s fax number. After the WorkCentre answers, you hear a fax tone sequence. 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **6#. 5. Press your four-digit security password and ##. 6.
Page 117 Note To verify that the sender’s fax number is the same as the number the WorkCentre receives, select Include receive header on the Fax In property page and have the sender fax you a document. Enter the fax number printed on the fax header in the From sender (fax number) box.
Page 118: Receiving Faxes To Your Pc
3. Do one of the following: • If a password is not required, press ENTER. • If a password is required, press RIGHT ARROW and ENTER. Type the password and press ENTER. 4. Press START. Receiving faxes to your PC The WorkCentre 450c provides a CCITT-compatible Class 2 interface for sending and receiving fax documents using your PC.
Page 119 2. Click Tools, point to Microsoft Fax Tools, then click Options. 3. Click the Modem tab. 4. In the Available Fax Modems box, click Xerox WC450c Class 2 Fax Modem and then click the Properties button. The Fax Modem Properties dialog box opens.
Page 120 • Don’t answer. The WorkCentre 450c receives all your incoming faxes. Note The WorkCentre 450c supports MR compression. However, the Enable MR compression option in the Microsoft Fax Advanced dialog box does not work. 6. In the Fax Modem Properties dialog box, Click OK, then click OK on the Modem Properties page.
Page 121 Changing the default settings for receiving faxes Using the ControlCentre software on your PC, you can easily change the default settings for receiving faxes. The WorkCentre 450c is configured with the following factory default settings Option Phone Line Answer mode Answer Options Rings to answer Distinctive ring...
Page 122 Changing telephone line answer options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Phone Line tab. 4. Change the defaults for any of these options: Answer mode Specifies how the WorkCentre answers a fax. Options include: •...
Page 123 machine is set to answer the call within one to four rings. The WorkCentre automatically answers a fax call after five rings. Distinctive ring If your telephone company offers a distinctive ring service, you can have multiple telephone numbers on the same phone line. The telephone company provides a distinctive ring pattern for each telephone number so you can distinguish which number is receiving a call.
Page 124 activate the WorkCentre. You need to inform callers of your pick-up code in your telephone answer message. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. •...
Page 125 Receive Specifies how the WorkCentre receives the fax, either To print or To memory. If you choose to receive your faxes to memory, you’ll need to print them as soon as possible to free up memory. Note To receive faxes to memory, you must click Enable security on the Setup/Comm property page.
Page 126: Enabling Security
5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open. Note To use the factory defaults, click the Restore Defaults button.
Page 127 6. In the Set Security Password dialog box, type a four- digit password in the Password box. If you created a mailbox on the WorkCentre, do not use your mailbox password. Note Record the password used, as you will need to enter it to use secure features.
Page 128 Checking the status of your fax jobs You can view the status of your fax jobs on the control panel LCD or the LCD display in the WorkCentre Status window. The WorkCentre displays active jobs first, then pending jobs. 1. At the WorkCentre control panel, press the JOB STATUS key.
Page 129 4. To print the first page of the pending fax job displayed on the LCD, press the START key. The information that displays on the LCD for a pending fax varies, depending on the type of job and the details about the job. In the example below, the LCD shows the status for a fax to be sent at a later time.
Page 130 The information displayed on the LCD about incoming and outgoing faxes can include: Item Description Job number The number the WorkCentre assigns to the job. Destination Outgoing fax Individual name or fax number Group name or number Number of fax numbers, if you’re sending the fax to more than one fax machine Mailbox number Fax number of the machine from which to retrieve...
Page 131 Item Description Job status Outgoing fax Pending (queued for dialing) Redial (waiting to redial) Stored (waiting to print or be retrieved) HH:MM am/pm (waiting to be faxed at a later time) Incoming fax Stored (waiting to be polled)
Page 132: Canceling A Fax Job
Canceling a fax job You cancel a fax job at the WorkCentre. 1. At the WorkCentre control panel, press the JOB STATUS key. 2. Do one of the following: • Press the RIGHT ARROW key until the job you want to cancel displays. •...
Page 133: Chapter 4 Printing Documents
Chapter 4 Printing Documents Printing guidelines Printing a document Setting printer options Setting advanced image quality options Using preset files Saving printer options to a preset file Editing the printer options defined in a preset file Using a preset file for a print job Deleting a preset file Using printer services Checking the status of your current print job...
Page 134: Printing Guidelines
WorkCentre. • In Windows 95, click the Start button, point to Settings, and then click Printers. Double-click the Xerox WorkCentre 400c Series icon, click Printer, and then click Set as Default. • In Windows 3.1/3.11, double-click the Print Manager icon.
Page 135: Printing A Document
For instructions on how to load envelopes in the WorkCentre, see "Loading chapter. Understand the print modes You can press the MODE key several times to switch among the options: To print documents and receive faxes. Print & fax To print documents from your PC. Faxes Printer only received at the WorkCentre are stored to memory.
Page 136: Setting Printer Options
3. In the Print dialog box, choose the options you want and click OK. The WorkCentre 400c Series Status window and Spool Manager display on the Windows taskbar or desktop. You can open the Status window to view the status of the current print job or open the Spool Manager to view the print queue.
Page 137 Mode Prints the document in Color or Black and White. To print in color, the color print head and ink cartridges must be installed in the WorkCentre. To print in black and white, either the color print head and cartridges or the high capacity ink jet cartridge can be installed.
Page 138 Collate Arranges, in sequential order, multiple copies of the same document. Reverse order Prints the document from last page to first page. Media Specifies the type of paper used for printing. Media size Sets the paper size used for printing. Portrait or Landscape Sets the paper orientation.
Page 139 2. Click the Advanced tab to display the Advanced property page. 3. Change the defaults for any of these options: Intensity Adjusts the image brightness, by darkening or lightening text and graphics. Automatic image enhancement Sets optimum print quality for pictures and photographs.
Page 140 Using preset files You can save your printer options to a file called a preset. You can later open the saved preset file and use the predefined printer options for a print job. Using preset files eliminates specifying printer options for each type of print job.
Page 141 5. In the Save As dialog box, type a name in the Preset name box and click OK. 6. Click OK. Editing the printer options defined in a preset file You can change any of the options defined in a preset file. 1.
Page 142 Using a preset file for a print job 1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer.
Page 143 You can also determine the level of ink in the currently loaded ink cartridge(s). 1. At your PC, do one of the following: • In Windows 95, click the Xerox WorkCentre 400c Series button on the taskbar. • In Windows 3.1 or 3.11, double-click the Xerox WorkCentre 400c Series icon on the desktop.
Page 144 4. Do one of the following: • Click Close to exit the printer settings. • Click Print Driver to return to the Main Controls property page and keep the Status property page open. Maintaining the color print head or high capacity ink jet cartridge You use the Print Head property page to perform maintenance tasks such as cleaning, replacing, and aligning...
Page 145 5. Under Default Print Head, click the type of print head currently installed in the WorkCentre: Color Color print head and ink cartridges. High Capacity Black High capacity ink jet cartridge. 6. Under Maintenance, click one of the following buttons: Clean Cleans the color print head or high capacity ink jet cartridge.
Page 146 Test Print Prints a diagnostic sample page that you can use to determine printer problems. 7. Click Close. Choosing the printer status display options You can choose the conditions under which the printer icon or Status property page displays on your desktop. You can specify the display settings for idle, printing, and error conditions.
Page 147 1. At your PC, do one of the following: • In Windows 95, click the Xerox WorkCentre 400C Series Spool Manager button on the taskbar. • In Windows 3.1 or 3.11, click the Xerox WorkCentre 400C Series Spool Manager icon on the desktop.
Page 148: Loading Envelopes
Displays information about the print job. 3. To change the status of the print queue, do the following: • Under Printer/document name, click Xerox WorkCentre 400c Series. • On the Queue menu, click Hold to stop printing the documents in the print queue, or to release a held print queue.
Page 149 2. Lift the envelope guide located on the paper tray. 3. Load up to 10 envelopes flap side up and against the envelope guide in the paper tray.
Page 150: Printing From Dos
1. In DOS, do one of the following: • On Windows 95 systems, change to the directory c:\ProgramFiles\Xerox\WorkCentre450c. • On Windows 3.1/3/11 systems, change to the directory c:\xerox\xw450c. 2. Type x400cnpl 3. In the Control Panel window, change the options you want.
Page 151: Chapter 5 Copying Documents
Chapter 5 Copying Documents The WorkCentre provides high quality black-and-white copying at speeds up to three pages per minute. You can make up to 99 copies of a single document, collate multiple copies, and reduce or enlarge originals. Choosing the media to use Loading paper Loading transparency film Copying a document...
Page 152 (16 to 36 lb or 60 to 135 g/m2) Letter 8.5x11 in (216x279 Legal 8.5x14 in (216x356 A4 8.3x11.7 in (210x297 Xerox ink jet high resolution paper (let- ter and A4) Xerox ink jet photo glossy paper (letter and A4)
Page 153: Loading Paper
Loading paper You can load letter, legal, and A4 size paper. To avoid a printer jam, do not load paper in the paper tray while the WorkCentre is printing. 1. Remove the clear, plastic printer output tray. 2. Make sure the paper guide is positioned to the far right side of the paper tray.
Page 154 5. Install the printer output tray. Loading transparency film When loading transparency film, insert the end with the adhesive strip first.
Page 155: Copying A Document
Copying a document You copy a document using the keys on the WorkCentre control panel. Before copying a document, you can change the contrast and reduce or enlarge the original. The settings you choose are used for the document you are copying. After you’ve made the copies, the WorkCentre returns to its default copy settings.
Page 156 4. To change the lightness and darkness of your copies, press the CONTRAST key several times to switch among these options: For documents with good dark and light Normal values. For documents that are too dark. Lighten For documents that are too light. Darken Photo normal For photographs and documents that contain different shades of gray.
Page 157 Setting copy collation before copying a document By default, the WorkCentre does not collate multiple copies. You can change the default setting at the control panel to have the WorkCentre always collate multiple copies. Note The WorkCentre stores the document to memory before printing the collated copies.
Page 158: Changing Copy Quality
Changing copy quality The WorkCentre is set to print copies at fast speed. You can change the copy speed to print copies at a slower speed with higher quality results. 1. At the WorkCentre 450c, press the MENU key. 2. Press 6 [Printer] and ENTER. 3.
Page 159 Using a document carrier When copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing. Use a document carrier when copying these types of originals: •...
Page 160: Chapter 6 Scanning Documents
Chapter 6 Scanning Documents Specifying the location of your scanning application Scanning a document Scanning a document using Pagis Pro 97 Scanning a document using TextBridge Pro Scanning a document using another scanning application Using a document carrier...
Page 161 Included on your WorkCentre CD-ROM is Xerox Pagis Pro 97 and TextBridge Pro software. If your PC does not have a CD-ROM drive, you can obtain the software on floppy disk using the order form that came with the WorkCentre.
Page 162: Scanning A Document
1. At your PC, do one of the following: • In Windows 95, click the WorkCentre icon on the taskbar with the right mouse button and then click Properties. • In Windows 3.1 or 3.11, click the WorkCentre icon on the desktop with the left mouse button and then click Properties.
Page 163 Scanning a document using Pagis Pro 97 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key. The Pagis Scan Tool opens on your Windows desktop. 3. Select the options you want and click Scan. The WorkCentre begins scanning the document.
Page 164 Resolution Sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi). Superfine is recommended for OCR processing. Color Depth Specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file. Options are black and white and 16 shades of gray.
Page 165 Scanning a document using another scanning application This section provides a general procedure for scanning a document using other scanning applications. See the application’s documentation for specific information. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2.
Page 166 5. Choose from the following options: Paper Size Specifies the document size you are scanning: letter, legal, and A4. Resolution Sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi). Color Depth Specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file.
Page 167 Using a document carrier When copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing. Use a document carrier when copying these types of originals: •...
Page 168: Chapter 7 Troubleshooting
Chapter 7 Troubleshooting This chapter provides the Xerox Customer Support Center telephone number, explains how to solve common WorkCentre problems, and describes the messages you might see when using the WorkCentre. Calling the Xerox Customer Support Center Clearing paper jams...
Page 169 Calling the Xerox Customer Support Center If you are unable to solve a WorkCentre problem using this guide or the online Help, call the Xerox Customer Support Center. Before calling, make sure you have the following information: • WorkCentre’s serial number, which is located above the parallel port on the back of the machine •...
Page 170: Clearing Paper Jams
Clearing paper jams Paper can jam in the WorkCentre’s printer or scanner. When a jam occurs, the WorkCentre displays a message on the control panel LCD, and displays a graphic and message in the WorkCentre 450c Status window on your PC. Clearing printer jams A printer jam can occur as paper is fed from the paper tray to the WorkCentre’s printer.
Page 171 The WorkCentre backs out the page. • If the paper’s leading edge is visible, grasp the edge and press the FEED key. The WorkCentre feeds the page forward.
Page 172 3. If part or all of the paper remains jammed in the printer, do the following: • Remove any paper from the paper tray. • Press one of the green locking latches and push the paper tray backward to release one side of the tray. •...
Page 173: Clearing Scanner Jams
• To reinstall the paper tray, squeeze the front and back sides of the paper tray together and insert the tray into the slot at the rear of the WorkCentre. • Pull the tray forward until it locks into place. •...
Page 174 3. If the WorkCentre doesn’t clear the page, open the scanner cover by grasping the top edge of the cover and pulling it toward you. 4. Pull the jammed page up and out. 5. Close the scanner cover.
Page 175 Solving WorkCentre problems Use the solutions in this section to solve the problems that might occur while using the WorkCentre. Solving general WorkCentre problems Problem My PC is not Do one or more of the following: communicating with the WorkCentre. Solution Make sure power is supplied to both the WorkCentre and your PC.
Page 176 Problem I can’t use the Press the JOB STATUS key to display the WorkCentre for following message on the LCD: other tasks when I’m making a Dial number, COPY or phone call using press START to store the telephone attached to the Then perform the task you want.
Page 177 Solving problems when sending faxes Problem I cannot send a fax. The page background on the faxes received by other fax machines is gray. Vertical lines appear on the faxes received by other fax machines. Solution Do one or more of the following: Check your telephone line connec- tions and make sure you have a dial tone.
Page 178 Solving problems when receiving faxes Problem I cannot receive Do one or more of the following: a fax. Check your telephone line connections and make sure you have a dial tone. Make sure paper is loaded in the paper tray and that a print head or cartridge is installed.
Page 179 Solution Check that your parallel cable connects the WorkCentre to your PC. Make sure that the Xerox WorkCentre 400c Series is set as your default printer or appears in the Print dialog box. Press the MODE key. Make sure the Print mode is set to Print &...
Page 180 Problem The print is blurry, Align the color print head or high capacity ink jet or jagged vertical cartridge. In the WorkCentre 450c Status lines appear on window, click the Printer button. Click Printer the printed pages. Services on the Main Controls property page, click the Print Head tab, and then click the Align button.
Page 181 Problem The print quality Do one or more of the following: of my Make sure Transparency is selected as the transparencies is Media on the Main Controls property page poor. (click Printer in the WorkCentre 450c Sta- tus window to open the property page). You also might need to use the applica- tion’s Page Setup command to select Transparency.
Page 182: Solving Scanning Problems
Solving scanning problems Problem When I press the SCAN key, nothing happens. Solution Do one or more of the following: Check that your parallel cable connects the WorkCentre to your PC. Make sure a scanning application is installed on your PC and you entered its location in the ControlCentre Properties dialog box.
Page 183 Understanding WorkCentre messages This section provides an alphabetic listing of the messages you may see when using the WorkCentre. Message nn is a group. You cannot use a group Cannot dial group. speed dial number when dialing manually. ADF pad low. You may need to replace START if OK, or...
Page 184 Message Can only poll. WorkCentre memory is full. You can retrieve a document from another fax machine only. Can only view a job You cannot print the first with a document. page of the document because it isn’t stored in the WorkCentre.
Page 185 Message Cannot run PC scan After pressing the application. the system could not run the scanning application on your PC. Cartridge error. Part of your document may Check printed not have printed completely pages. because of an ink cartridge problem. Change ink: The WorkCentre ran out of key.
Page 186 Message Cyan low. The ink supply in the cyan START OK, or ink cartridge is low. CARTRIDGE If long document, The WorkCentre detected a to continue. long document in the START Or press document tray or there is a EXIT clear scanner jam.
Page 187 Message Invalid date or time You did not enter the date Date & Time or time using the correct format. Invalid entry You entered a Phonebook number. or mailbox number that is not within the allowable range. Invalid start time. You did not enter the time Date &...
Page 188 Message Job will start when You tried to retrieve a printer is available. document from another fax machine when the printer was unavailable and the If cannot print option is set to do not answer . Load cartridge A high capacity ink jet or color print head.
Page 189 Message Mailbox not empty. You cannot delete the Print docs or delete. mailbox because it contains documents. Memory full. Cannot There isn’t enough store document. WorkCentre memory to store the document in the mailbox or to memory for retrieval by a remote fax machine.
Page 190 Message Memory is full. There isn’t enough Cannot receive. WorkCentre memory to receive the fax. Memory is full. There isn’t enough Job was canceled. WorkCentre memory to perform the task. Memory is full. There isn’t enough Poll was canceled. memory to retrieve the document from the other fax machine.
Page 191 Resend the job. Check to make sure the fax number is valid and that the device is functional. Insert a Xerox color ink cartridge. Insert a Xerox color ink cartridge. Action to send your...
Page 192 You tried to print a mailbox to report. list, but there aren’t any mailboxes on the WorkCentre. Meaning Insert a Xerox color ink cartridge. Insert a Xerox color ink cartridge. Have the remote user verify that the document is stored for you to retrieve.
Page 193 PC error. Reload While using a PC pages. application to scan a document, an error occurred. Meaning No action. Insert a Xerox color ink cartridge. Insert a Xerox color ink cartridge. Press EXIT/CLEAR document, or open the scanner cover and remove the document.
Page 194 Message PC error. Try again. While using a PC application to print or scan a document, an error occurred. PC not connected. The WorkCentre cannot communicate with your PC. Pending jobs full. The job queue is full. Try again later. Phone is off hook.
Page 195 Message Printer unavailable. The WorkCentre cannot print the documents stored to memory, or is in use. Printer paper jam. There is a paper jam in the Press to clear. printer. FEED Receive ended. The WorkCentre could not Press to clear. receive the fax because of FEED a paper jam in the printer.
Page 196 Message Remote was busy. The remote fax machine’s All redials tried. line is busy (busy tone detected). The WorkCentre used all the specified redial attempts. Remote was busy. The remote fax machine’s Will redial. line is busy (busy tone detected). The WorkCentre will redial the number.
Page 197 Message Speed dial nn You pressed a speed dial has no fax number. number that doesn’t have a fax number assigned to it. Will redial. No dial The WorkCentre could not tone. Check line. detect a line current or dial tone.
Page 198 Understand error codes This section lists the error codes you may see the WorkCentre LCD and in printed reports. An error code indicates a problem occurred during fax transmissions or reception. Code E001 Communication ended without errors. E003 The remote machine sent a disconnect signal while the WorkCentre was waiting for the remote machine to...
Page 199 Code E006 An internal error occurred at the WorkCentre. You may have tried to send a document, but it was not found in memory, or the data needed to send a document could not be found E007 An internal error occurred at the WorkCentre.
Page 200 Code E012 The WorkCentre received an illegal disconnect signal from the remote machine. There could be a problem with the remote machine. E013 The WorkCentre received an unexpected signal or illegal command from the remote machine. There could be a problem with the remote machine.
Page 201 Code E017 The password sent from the WorkCentre did not match the password from the remote machine. E020 The WorkCentre does not have a document stored for remote retrieval (poll out). E021 The password you entered to retrieve the document from the remote machine (poll in) is incorrect.
Page 202 Code E025 The remote machine cannot do what you are requesting from the WorkCentre. Communications are terminated due to poor line conditions resulting in too many errors. E026 The WorkCentre did not receive a post message response from the remote machine after three attempts.
Page 203 Code E040 The remote machine tried to retrieve a document stored on the WorkCentre. E042 The remote machine did not respond within 60 seconds after starting the DTMF operation. You may not have entered the DTMF digits within 60 seconds after DTMF started.
Page 204 Code E046 The WorkCentre did not receive a response from the remote machine within the required time frame (CCITT T1 time-out error). The WorkCentre used all redial attempts. There could be a problem with the remote machine or it may not be a fax machine.
Page 205 WorkCentre 450c Safety and Legal Requirements Your system and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval, and compliance to established environmental standards. Please read the following instructions and refer to them as needed to ensure the continued safe operation of your system.
Page 206 Never push objects of any kind into the ventilation openings. Never operate the equipment if you notice unusual noises or odors. Disconnect the power cord from the power source receptacle and call Xerox Customer Support to correct the problem.
Page 207 Please contact your local Xerox or Rank Xerox representative for a list of approved accessories. If you need any additional safety information concerning the equipment or supplied materials, contact Xerox Customer Support.
Page 208 Part 68 compliant. You may safely connect the system to the following standard modular jack: USOC RJ-11C. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this system to a non- compliant jack.
Page 209 in response to an incoming call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Page 210 Machine ID requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax system unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other...
Page 211 Caution Changes or modifications to the Document WorkCentre 450c not expressly approved by Xerox Corporation could void the user’s authority to operate this equipment. Shielded cables must be used on this equipment to maintain compliance with FCC regulations.
Page 212 equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Page 213: European Certification
(230 V, 50 Hz system typically) CE marking The CE marking applied to this product symbolizes Rank Xerox declaration of conformity with the following applicable directives of the European Union as of the dates indicated. January 1, 1995—Council Directive 73/23/EEC amended...
Page 214 Other national standards The WorkCentre 450c is also certified in compliance with applicable standards by various national bodies. Warning In order to allow this equipment to operate in proximity to Industrial, Scientific, and Medical (ISM) equipment, the external radiation from ISM equipment may have to be limited or special mitigation measures taken.

Xerox Document WorkCentre 450C User Manual

Chapter 1 Introduction

Chapter 2 Installation, Setup and Maintenance

Chapter 3 Fax Operations

Chapter 4 Printing Documents

Chapter 5 Copying Documents

Chapter 6 Scanning Documents

Chapter 7 Troubleshooting

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Table of Contents