Xerox Document WorkCentre 450c User Manual
  1. Manuals
  2. Brands
  3. Xerox Manuals
  4. All in One Printer
  5. Document WorkCentre 450c
  6. User manual
Xerox Document WorkCentre 450c User Manual

Xerox Document WorkCentre 450c User Manual

Xerox user guide document workcentre 450c
Hide thumbs Also See for Document WorkCentre 450c:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Service Manual, Reference Manual
System
Requirements

Advertisement

Table of Contents
loading

Related Manuals for Xerox Document WorkCentre 450c

Summary of Contents for Xerox Document WorkCentre 450c

  • Page 1 System Requirements...

  • Page 2: Chapter 1 Introduction

    Chapter 1 Introduction Welcome! Where to find helpful information Introduction to the Document WorkCentre 450c WorkCentre features Control panel keys How to navigate the WorkCentre menus Using the numeric keypad Understanding the document flow icons Using the ControlCentre software Setting the ControlCentre properties...
  • Page 3 Welcome! Thank you for choosing the Xerox Document WorkCentre 450c, the dependable and efficient multi-function device that handles your office tasks with ease. The WorkCentre works the way you do, performing more than one job at a time. Using the WorkCentre, you can: •...
  • Page 4 WorkCentre, install the ControlCentre™ software, and perform frequently used tasks. Document WorkCentre 450c Guided Tour An online introduction to the WorkCentre 450c and its ControlCentre software. To run the guided tour, click the Help button in the WorkCentre Status window and then double-click the WorkCentre 450c Guided Tour.
  • Page 5 Double-click Tutorial.exe. For best results, your PC should be equipped with a sound card and multimedia speakers. http://www.teamxrx.com Visit the Document WorkCentre 450c Web Site for product and technical information. 1-800-TEAM XRX (United States and Canada only) For technical help, call the Xerox Customer Support...
  • Page 6 Introduction to the Document WorkCentre 450c The Document WorkCentre 450c features an easy-to-use control panel that simplifies your routine tasks. With the press of a few keys, you fax, print, copy, and scan documents. Paper tray extension Paper tray Printer output tray...

  • Page 7: Workcentre Features

    Phonebook of speed dial numbers. WorkCentre features The WorkCentre 450c’s advanced design lets you easily access its components. Its compact size allows the WorkCentre to fit into any office environment. The control panel includes function keys, a numeric keypad, document flow icons, and a liquid crystal display (LCD) that shows menus and system messages.
  • Page 8 Press this key To do this CARTRIDGE Switch among the cartridge maintenance options: change, clean, replace color head. COPY Start a copy job. SIZE Switch among the resize options for copies: 95%, 100% (same size), enlarge 125%, enlarge 150%, 75%, 80%, 85%, 90%. JOB STATUS Display the WorkCentre’s active and pending jobs.
  • Page 9 Press this key To do this EXIT/CLEAR Display the previous menu. When entering text, delete the blinking character or, if the cursor is to the right of the text, delete the last character. Clear a document from the scanner. ENTER Choose a menu and display its submenu or options, or choose the option or text you entered.
  • Page 10 How to navigate the WorkCentre menus Using control panel keys and the numeric keypad, you can easily navigate the WorkCentre menus. As you navigate the menus, the LCD displays the options you can choose and provides helpful prompts to guide you. To access the WorkCentre menu system, press the MENU key.

  • Page 11: Using The Numeric Keypad

    Press ENTER to choose the Print report menu and display the first Print report option: Print report (1-6) Activity Press ENTER to choose Activity. At any time you can press the EXIT/CLEAR key to display the previous menu or press the STOP key to exit the menus.
  • Page 12 To enter a letter or symbol, you repeatedly press the appropriate key until the character you want displays on the LCD. For example, to enter the letter “C,” press the 2 key three times. Understanding the document flow icons Document flow icons indicate when the WorkCentre is receiving and sending information.
  • Page 13 Phonebook of speed dial numbers. You can also get help quickly on a particular task or dialog box from the ControlCentre. When you start Windows, the WorkCentre 450c icon automatically displays in the notification area on the taskbar. (In Windows 3.1/3.11, the icon displays on the desktop.)
  • Page 14 • In Windows 3.1 or 3.11, double-click the WorkCentre icon on your desktop. Note You can also find the WorkCentre icon in the WorkCentre 450c program folder (program group) and Windows Control Panel.

  • Page 15: Help Button

    You can find out more about the WorkCentre’s status, including how to correct a problem, by clicking the Help button. Conditions under which the W orkCentre 450c Status window opens on your desktop Photo, contrast, and resolution s ettings...
  • Page 16 Setting the ControlCentre properties Using the ControlCentre Properties dialog box, you can change the conditions under which the WorkCentre Status window automatically opens on your desktop. For example, you can set the window to open any time an error occurs, such as when the WorkCentre is out of paper or ink. You also use the dialog box to choose which scanning application to run when you press the SCAN key on the WorkCentre control panel.
  • Page 17 The ControlCentre Properties dialog box displays. Controls the display of the W orkCentre 450c Status window Displays the W orkCentre icon on the taskbar (or desktop) Runs the spec ified scanning application when you press the SCAN key 2. Under Display status window, click one of the following: •...
  • Page 18 Note : You can also click one or more of the Display status window check boxes in the WorkCentre 450c Status window to change the condition under which the window opens. 3. To not display the WorkCentre icon on your taskbar or desktop, do one of the following: •...
  • Page 19 • Click the application and then click Open. The application’s location displays in the Run scanning application box. 5. Click OK...
  • Page 20 Selecting and Ordering Supplies You can purchase supplies from your local Xerox retailer. To find the location nearest you, call 1-800-832-6979. If your retailer is out of stock, you can order supplies through Xerox: • In the United States, call 1-800-822-2200 •...
  • Page 21 You should fully test a paper before purchasing large quantities. You can order plain paper and media from your local Xerox retailer. To find the location nearest you, call 1-800-832- 6979. If your retailer is out of stock, you can order supplies through Xerox: •...
  • Page 22 Region Description North America United States Xerox Image Series LX (8.5x11 in, 24 lb) Xerox Select Ink Jet Paper (8.5x11 in, 24 lb) Canada Xerox Image Series LX (8.5x11 in, 24 lb) Xerox Select Ink Jet Paper (8.5x11 in, 24 lb)
  • Page 23 With all specialty media, read and follow the instructions for proper loading into the document feeder tray. You can order specialty print media from your local Xerox retailer. To find the location nearest you, call 1-800-832-6979.
  • Page 24 If your retailer is out of stock, you can order supplies through Xerox: • In the United States, call 1-800-822-2200 • In Canada, call 1-800-668-0199 (English) or 1-800-668-0133 (French). Size Description Letter Ink Jet Transparency (8.5x11 in) (4.2 mil, 20 sheets)
  • Page 25 Color Ink Jet (100 g/m , 100 sheets) single-sided, matte-coated paper Ink Jet Photo Glossy Paper (6 mil, 10 sheets) Ink Jet Fabric Transfer (10 sheets) 3R93312 3R93882 3R93883...

  • Page 26: General Specifications

    WorkCentre 450c Specifications General Specifications Power 110/220 VAC; 50/60 Hz Power consumption 14 watts, in idle mode Size and weight Height (with trays): 11.5 in (292 mm) Width: 16.5 in (419 mm) Depth: 17.25 in (438 mm) Weight: 18 lbs (8.2 kgs)
  • Page 27 Fax Specifications (Continued) Security Resolution Document sizes (for document tray) Document tray capacity Modem speed Compatibility Data compression Unprintable area (Incoming faxes) Confidential send and receive 300 x 300 dpi Letter: 8.5x11 in (216x279 mm) Legal: 8.5x14 in (216x356 mm) A4: 8.3x11.7 in (210x297 mm) 20 pages 14400, 9600, and 4800 bps...

  • Page 28: Printer Specifications

    Printer Specifications Technology Thermal ink jet drop-on-demand Compatibility Windows 3.1/3.11, Windows 95, DOS Print speed Black and white High capacity ink jet cartridge: Up to 6 pages per minute Color print head with black ink cartridge: Up to 4 pages per minute Color: Up to 1 page per minute Resolution Black and white: 600 x 600, 600 x 300, and...
  • Page 29 Printer Specifications (Continued) Resident fonts Courier (portrait and landscape) Pitch: 5, 10, 16.67, 20 cpi Point size: 6, 12, 24 pt Univers (portrait and landscape) Pitch: Proportional Point size: 6, 12, 24 pt CG Times (portrait and landscape) Pitch: Proportional Point size: 6, 12, 24 pt Character Sets HP PC-8, HP Roman-8, PC-8 Dan/Nor ISO 21,...

  • Page 30: Copier Specifications

    Copier Specifications Copy speed Up to 3 pages per minute Multiple copies Up to 99 copies of multi-page originals Resolution 300 x 300 dpi Image quality Normal: Bi-level and 4 levels of gray Halftone: Error diffusion (10 perceptible levels of gray) Contrast Normal, lighten, darken, photo-normal, photo- lighten, photo-darken...

  • Page 31: Scanner Specifications

    Scanner Specifications Scanner speed 10 seconds per page Resolution 300 x 300 dpi Compatibility TWAIN-compliant Scan to PC 300 x 300 and 200 x 200 spi, single-bit, uncom- pressed, compressed MH 300 x 300 and 200 x 200 spi, 4-bit, uncom- pressed...

  • Page 32: Keypad Character Assignments

    Keypad Character Assignments Alphabetic characters and symbols are assigned to the keys on the numeric keypad, which enables you to enter words at the control panel. For example, if you are adding a Phonebook entry at the control panel, you can enter the name that you want to assign to the speed dial number.
  • Page 33 Keypad character assignments for North and South America The following table shows the characters assigned to each numeric key for North and South America. Press the appropriate key several times until the character you want displays on the control panel LCD. Assigned characters (North and South America) A B C 2 a b c Á...
  • Page 34 Keypad character assignments for Europe The following table shows the characters assigned to each numeric key for Europe. Press the appropriate key several times until the character you want displays on the control panel LCD. Key Assigned characters (Europe) 1 Å Ä À Â Á Ã Æ å ä à â á ã æ A B C 2 a b c ( ( Ç...

  • Page 35: Chapter 2 Installation, Setup And Maintenance

    Chapter 2 Installation, setup and maintenance Connecting the telephone lines Connecting the power and parallel cables Using the Setup Wizard to select your fax options Customizing the Control Panel Changing the control panel default settings Maintenance Procedures Cleaning a color print head or high capacity ink jet cartridge Installing a high capacity (black only) ink jet cartridge Installing the color ink cartridges...

  • Page 36: Connecting The Telephone Lines

    Connecting the telephone lines There are three telephone line jacks at the rear of the WorkCentre. To connect the telephone lines properly, decide how you will use the WorkCentre and then follow the appropriate steps. I will receive fax calls only on the telephone line (dedicated fax machine).
  • Page 37 I will receive both fax and voice calls on the telephone line, and I will not use an answering machine. 1. Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work- Centre, and insert the other end into your telephone wall plug.
  • Page 38 I will receive both fax and voice calls on the telephone line, and I will use an answering machine. 1. Insert one end of the telephone cord supplied with the WorkCentre into the Line jack at the rear of the Work- Centre, and insert the other end into your telephone wall plug.
  • Page 39 WorkCentre’s Line jack to the other jack on the Y cable. Plug the Y cable connector into your wall jack. Note Be sure your data modem is not set to “auto answer”, otherwise it may answer incoming calls before the WorkCentre 450c. See your modem’s documentation for more information.
  • Page 40 Connecting the power and parallel cables The WorkCentre 450c includes a parallel cable and a power cord. The parallel cable connects the WorkCentre to your PC and the power cord connects the WorkCentre to an electrical outlet. Power cord to a...
  • Page 41 1. Attach the parallel cable to the parallel port at the rear of the WorkCentre, securing it with the wire clips, and then to a free parallel (printer) port on your PC. 2. Attach the power cord to the power connector at the rear of the WorkCentre.
  • Page 42 Using the Setup Wizard to select your fax options The Setup Wizard helps you select basic options for sending and receiving faxes. You may have run the wizard after you installed your software to select your fax options. You can run the Setup Wizard at any time to change your fax options.

  • Page 43: Customizing The Control Panel

    Customizing the Control Panel After you’ve been using the WorkCentre for a while, you may want to change the control panel’s default settings. For example, you can specify the types of sounds the WorkCentre makes and the settings for some of the keys on the control panel.
  • Page 44 Changing the control panel default settings 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre Status window, click Settings. 3. Click the Panel tab. Spec ifies language us ed to display menus Defines s ounds to activate and volume levels Sets defaults for control panel keys...
  • Page 45 4. Change the defaults for any of these options: Language Sets the language used to display the menus on the WorkCentre’s LCD. The options vary, depending on the country in which you reside. Volume Sets the volume level for the alarm, button, and dial tone sounds.
  • Page 46 Contrast Adjusts the lightness and darkness of your copies and outgoing faxes. Options are lighten, normal, darken, photo lighten, photo normal, and photo darken. Size Reduces or enlarges copies by the percentage you choose. Options are 95%, 100% (same size), enlarge 125%, enlarge 150%, 75%, 80%, 85%, and 90%.

  • Page 47: Maintenance Procedures

    5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre Settings window open. Note To use the factory defaults, click the Restore Defaults button.
  • Page 48 1. At the WorkCentre 450c, press the CARTRIDGE key twice to display [clean] on the LCD. 2. Press ENTER. A message displays on the LCD while the WorkCentre is cleaning. When cleaning is complete, you can run a printer test to check your print quality.
  • Page 49 When the ink supply runs low, the WorkCentre displays a message in the WorkCentre 450c Status window and on the control panel LCD. If your print quality is good, press the START key on the control panel and continue using the ink jet cartridge.
  • Page 50 2. Press ENTER. The WorkCentre moves the high capacity ink jet cartridge to the center of the printer so you can you remove it. Note If the high capacity ink jet cartridge does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it.
  • Page 51 4. Pull the green carriage lock lever forward and remove the cartridge. Note If you are changing from color to black-and- white printing, place the color print head in the print head storage box. This prevents the ink from drying out and clogging the ink jets.
  • Page 52 6. With the green carriage lock lever still in the forward position, install the cartridge by aligning the hole in the cartridge with the green post on the printer carriage. Gently lower the cartridge into position.
  • Page 53 7. Push the green carriage lock lever backward to secure the cartridge. Do not force the lever backward. 8. Close the printer cover and replace the document tray. 9. Do one of the following: • If you installed a new high capacity ink jet cartridge, press START.
  • Page 54 You can replace individual ink cartridges as needed. The WorkCentre 450c Status window on your PC includes ink level gauges which indicate the ink supply in each cartridge. When the ink supply runs low in a cartridge, the WorkCentre displays a message in the WorkCentre 450c Status window and on the control panel LCD.
  • Page 55 The WorkCentre moves the color print head to the center of the printer so you can access the color ink cartridges. Note If the color print head does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it.
  • Page 56 5. Remove the new ink cartridge from its package. Slowly remove the protective strip from the cartridge in the direction of the arrow. Note Do not touch the uncovered hole in the ink cartridge, as ink will get on your hands. 6.
  • Page 57 7. Snap the ink cartridge into position. Do not force the ink cartridge into the print Caution head. 8. Close the printer cover and replace the document tray. 9. Press the START key.
  • Page 58 Installing a color print head The WorkCentre displays a graphic in the WorkCentre 450c Status window on your PC and a message on the control panel LCD when it is time to install a new color print head. The color print head is the black plastic housing that contains the color ink cartridges.
  • Page 59 2. Press ENTER. The WorkCentre moves the color print head to the center of the printer so you can you remove it. Note If the color print head does not move to the center of the printer, unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it.
  • Page 60 Note If you are changing from black-and-white to color printing, place the high capacity ink jet cartridge in the print head storage box. This prevents the ink from drying out and clogging the ink jets. 5. If you are installing a new color print head, remove the color ink cartridges from the print head.
  • Page 61 6. Insert the ink cartridges into the new print head as shown. The ink cartridges and corresponding locations are color coded and numbered.
  • Page 62 7. Reinstall the print head by aligning the hole in the print head with the green post on the printer carriage. Gently lower the print head into position.
  • Page 63 8. Push the green carriage lock lever backward to secure the print head. Do not force the lever backward. 9. Close the printer cover and replace the document tray. 10. Do one of the following: • If you installed a new color print head, press START.
  • Page 64 Replacing the automatic document feed pad The WorkCentre displays a graphic in the WorkCentre 450c Status window and a message on the control panel LCD when it’s time to replace the automatic document feed (ADF) pad. Changes in paper feeding performance also indicate that you should replace the ADF pad.
  • Page 65 3. Press 9 [Maintenance] and ENTER. 4. Press ENTER to select [Replace ADF pad]. 5. Open the scanner cover. The ADF pad is located on the back side of the scanner cover. ADF pad...
  • Page 66 6. Squeeze the two sides of the plastic housing that holds the pad and remove the housing with the pad.
  • Page 67 7. Replace the ADF pad by inserting the plastic tabs on the housing into the slots in the back side of the scanner cover and snapping the pad into place. 8. Close the scanner cover. 9. Do one of the following: •...

  • Page 68: Cleaning The Workcentre

    Cleaning the WorkCentre Dirt and dust can accumulate in the WorkCentre, which can cause paper misfeeds. When frequent misfeeds occur, you should clean the paper exit and automatic document feed rollers. Use a lint-free cloth dampened with water to clean the rollers.
  • Page 69 3. Wipe the paper exit rollers. Paper exit rollers 4. Close the paper exit roller cover firmly to snap the corner latches into place. 5. Close the printer cover and replace the document tray. 6. Open the scanner cover.
  • Page 70 7. Wipe the rollers located on the back side of the scanner cover and opposite the back side of the scanner cover. 8. Wipe the white plastic platen cover located under the two white rollers. ADF rollers 9. Close the scanner cover. Platen cover...

  • Page 71: Chapter 3 Fax Operations

    Chapter 3 Fax Operations Sending a Fax Changing fax settings before sending a fax Sending a fax to more than one fax number Sending a fax at a later time Using a confidential charge code when sending a fax Switching from pulse to touch-tone dialing during a dialing sequence Combining several numbers during a single dialing sequence...
  • Page 72 Creating a phonebook of speed dial entries Creating an individual speed dial entry Creating a group speed dial entry Editing a speed dial entry Deleting speed dial entries Saving a Phonebook file to your PC Opening a Phonebook file Printing a Phonebook of speed dial entries Receiving Faxes Receiving an incoming fax Receiving a fax to memory...
  • Page 73 Retrieving documents from another fax machine to the WorkCentre Receiving faxes to your PC Changing the default settings for receiving faxes Changing telephone line answer options Changing the fax in options Checking the status of your fax jobs Canceling a fax job...

  • Page 74: Sending A Fax

    At any time before sending the fax, you can press the EXIT/ CLEAR key to remove the document from the WorkCentre. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray.
  • Page 75 2. Do one of the following: • Using the numeric keypad, enter the fax number. • To change the fax number, press the LEFT ARROW key to move the cursor to the left, press the RIGHT ARROW key to move the cursor to the right, and press the EXIT/CLEAR key to delete a highlighted number.
  • Page 76 Changing fax settings before sending a fax Before sending a fax, you can change the contrast and resolution of your document. You can also choose to include the cover page the WorkCentre provides, and print a confirmation report after the fax is sent. You change fax settings using the keys on the WorkCentre control panel.
  • Page 77 3. To print a confirmation report after the fax is sent, press the CONFIRM key to display [yes] and then press ENTER. 4. Press the CONTRAST key several times to switch among these options: For documents with good dark and light values. Normal For documents that are too dark.
  • Page 78 Note Fine and superfine assure you of a better quality fax. However, the fax transmission time is longer, which may increase your telephone cost. Generally, standard resolution is good for documents with font sizes of 10 points and larger; fine and superfine improve readability of documents with font sizes smaller than 10 points.
  • Page 79 Phonebook. Then you can use the SPEED DIAL key to send the fax quickly to the group of fax numbers. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Do one of the following: •...

  • Page 80: Sending A Fax At A Later Time

    You might want to delay a fax transmission to take advantage of the lower telephone rates available during certain time periods. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the MENU key.
  • Page 81 5. Using the numeric keypad, enter the time. To change the time, press the LEFT ARROW key to move the cursor to the left, press the RIGHT ARROW key to move the cursor to the right, and press the EXIT/ CLEAR key to delete a highlighted number.
  • Page 82 Using speed dialing, you can quickly enter both the fax number and charge code with the press of one key. 1. At the WorkCentre 450c, press the MENU key. 2. Press 5 [Setup] and ENTER. 3. Press 7 [Control panel] and ENTER.
  • Page 83 5. Press RIGHT ARROW to display [dial options] and ENTER. The WorkCentre sounds a confirmation beep. 6. Press STOP to exit the menus. 7. Load up to 20 pages face down in the document tray. 8. Enter the fax number. Note If you need to add a pause (timed interval) in the fax number, press PAUSE and then ENTER.
  • Page 84 12. When you are done entering the charge code, press PAUSE. Any additional numbers you might enter will display on the LCD. 13. Do one of the following: • Press START to begin the fax transmission. • Press ENTER, add another fax number, and then press START.
  • Page 85 PAUSE key setting from pause only (the default) to dial options. This procedure describes how to change the PAUSE key setting. 1. At the WorkCentre 450c, press the MENU key. 2. Press 5 [Setup] and ENTER. 3. Press 7 [Control panel] and ENTER.
  • Page 86 7. Load up to 20 pages face down in the document tray. 8. Begin dialing the fax number. 9. When you need to switch to touch-tone dialing, press the PAUSE key to display the dial options. 10. Press the RIGHT ARROW key twice to display [tone dialing] and then press ENTER.
  • Page 87 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. To enter the first number, do one of the following: •...
  • Page 88 5. Repeat steps 3 and 4 to until you’ve entered the complete number. 6. Press START. Faxing long documents If the document you want to fax is longer than 40 inches, you must use the WorkCentre’s long original feature. This feature lets you fax a long document without causing a paper jam or an error condition.

  • Page 89: Sending Confidential Faxes

    See “Receiving faxes,” later in this chapter to learn how to create and use mailboxes on your WorkCentre. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Using the telephone connected to your WorkCentre, lift the handset and dial the fax number.
  • Page 90 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **1# and the mailbox number. 5. Press ##. For example, the complete key sequence is as follows: #**1#mailbox number## 6. After you hear three confirmation tones, press START.
  • Page 91 This capability, called being polled or poll out, lets another fax user choose when to retrieve the document. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. At the control panel, press START.
  • Page 92 PC Before you can fax a document using Microsoft Fax, you need to set up the WorkCentre 450c as your fax modem. 1. Click the Start button, point to Programs, and then click Microsoft Exchange. The Inbox window for...
  • Page 93 2. Click Tools, point to Microsoft Fax Tools, then click Options. 3. Click the Modem tab. 4. In the Available Fax Modems box, click Xerox WC450c Class 2 Fax Modem and then click the Set as Active Fax Modem button.
  • Page 94 4. Use the Compose New Fax wizard to specify the fax information and send the fax. Note If you experience problems using your current version of Microsoft Fax, you can download Windows Messenging (a newer version of Microsoft Exchange) from the Microsoft Web site: http://www.microsoft.com...
  • Page 95 Changing the default settings for sending faxes Using the ControlCentre software on your PC, you can easily change the default settings for sending faxes. The WorkCentre 450c is configured with the following factory defaults for sending faxes: Option Add cover page...
  • Page 96 Changing the fax out options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre Status window, click Settings. 3. Click the Fax Out tab. Faxes a separate cover page, prints a send header on each faxed page, or does b th Resends a fax whose transmission...
  • Page 97 4. Change the defaults for any of these options: Add cover page Faxes a separate page that includes the WorkCentre’s name and fax number, the date and time of the fax transmission, the recipient’s name (if specified in your Phonebook) and fax number (from your Phonebook or entered using the numeric keypad), and the number of pages being faxed.
  • Page 98 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.
  • Page 99 Changing the setup and communication options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Setup/Comm tab. WorkCentre fax number and name Specifies the format us ed to display the...
  • Page 100 Date format Sets the format used for displaying the date on the control panel LCD and in the WorkCentre 450c Status window. Time format Sets the format used for displaying the time on the control panel LCD and in the WorkCentre 450c Status window.
  • Page 101 WorkCentre. 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings...
  • Page 102 Note To use the factory defaults, click the Restore Defaults button. Changing telephone line dialing options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Phone Line tab. Dialing options Returns options to their default settings...
  • Page 103 4. Change the defaults for any of these options: Redials Specifies the number of times, from 0 to 9, you want the WorkCentre to redial a fax number after a failed fax transmission. Redial interval (min) Specifies the interval, from 1 to 255 minutes, between redials.
  • Page 104 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.
  • Page 105 Using a document carrier When faxing fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective “sleeve” that has a clear plastic front and a white paper backing. Use a document carrier when faxing these types of originals: •...
  • Page 106 Creating a phonebook of speed dial entries To use the SPEED DIAL key on the WorkCentre, you need to create a Phonebook of speed dial entries. Your Phonebook can include up to 94 individual entries and 5 group entries. The Phonebook identifies the names and fax numbers assigned to the individual speed dial numbers, and the people assigned to the group speed dial numbers.
  • Page 107 14.4 Kbps (the default speed). 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. The Phonebook property page displays in front of the other property pages.
  • Page 108 • Select an unassigned speed dial number (01 through 94) in the Individuals box and click New. The Phonebook Entry dialog box displays. Type the person’s name. Type the person’s fax number. Click a c harge code button if the fax number requires a charge code.
  • Page 109 6. To include a charge code with the fax number, do one of the following: • Click Enter now. Type your charge code in the Enter charge code box and click OK. The charge code displays as a series of vertical bars (|) and is entered automatically when you use the speed dial number.
  • Page 110 Note When sending or distributing a fax to a Phonebook group, the WorkCentre ignores this feature. • To specify a fax speed that is different (usually lower) than the maximum fax speed set on the Setup/Comm property page, select a maximum speed in the Maximum fax speed box.
  • Page 111 “Setting up fax distribution at the WorkCentre” in this chapter. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. The Phonebook property page displays in front of the other property pages.
  • Page 112 3. Do one of the following: • Double-click an unassigned speed dial number (numbers 95 through 99) in the Groups box. • Select an unassigned speed dial number (numbers 95 through 99) in the Groups box and click New. The Phonebook Group dialog box appears, showing the individual entries in the Phonebook box.
  • Page 113 6. To remove an individual from the group, do one of the following: • Double-click the name in the Group members box. • Select the name in the Group members box and click << -- . 7. Click OK. The group name you assigned to the speed dial number and the number of group members appear in the Groups box.

  • Page 114: Editing A Speed Dial Entry

    Once you’ve created a Phonebook of speed dial entries, you can change an individual or a group entry at any time. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. On the Phonebook property page, do one of the following: •...

  • Page 115: Deleting Speed Dial Entries

    Phonebook. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. The Phonebook property page displays. Select an entr y and click Delete to remove it from your Phonebook.
  • Page 116 3. To delete one entry, do the following: • Click the individual or group name you want to delete. • Click Delete. • In the confirmation box, click Yes. 4. To delete all the entries, click Clear All and then click Yes in the confirmation box.
  • Page 117 Phonebook entry is separated with a carriage return. This format lets you use your Phonebook information with other PC applications. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. On the Phonebook property page, click Save As.
  • Page 118 The Save As dialog box displays. Select a location for the Phonebook. Type a Phonebook name. Click the arrow next to Save as type and then click the type you want. 4. In the Save in box, select a location for the Phonebook. 5.

  • Page 119: Opening A Phonebook File

    • Phonebook files (*.phn; *.cfg) The Phonebook format used on the WorkCentre 450c, WorkCenter 250, and Xerox 3006. • Delimited text files (.txt) A tab must separate (delimit) each field on a line and a carriage return must separate each line. Format the...
  • Page 120 03®1®Taylor Jones®3248835®60®1 95®2®Engineering®®®®01,02. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. On the Phonebook property page, click Open File. 4. In the warning box, do one of the following: • If the currently displayed Phonebook is saved to a...
  • Page 121 • If you have not saved the currently displayed Phonebook, click No. Save your Phonebook using the procedure described in “Saving a Phonebook file to your PC” earlier in this chapter. The Open dialog box displays. Select the Phonebook’s location. Click the arrow next to Files of type and then clic k the type you want.
  • Page 122 You can print a Phonebook report that includes the information about the individual and group speed dial entries you created. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Reports tab.
  • Page 123 4. Click the Phonebook button. Click Phonebook to print the report. 5. In the confirmation box, click Yes. Note You can also print a Phonebook using the WorkCentre menus.

  • Page 124: Receiving Faxes

    Receiving Faxes Faxes sent to the WorkCentre are either printed, stored to the WorkCentre’s memory, received in a mailbox, or, if you are using a PC fax application, stored to your PC. Receiving an incoming fax The WorkCentre is set to automatically print incoming faxes.
  • Page 125 LCD or printing a Memory Full report. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Setup/Comm tab. 4. Click Enable security and then click the Apply button.
  • Page 126 You should print a fax stored to memory to free up memory on the WorkCentre. After you print the fax, it is deleted from memory. 1. At the WorkCentre 450c, press the MENU key. 2. Press 4 [Fax Mail] and ENTER. 3. Press ENTER to select [Print memory doc].
  • Page 127 1. Pick up your telephone handset to answer the incoming call. The control panel LCD displays: Press START to send or receive 2. At the WorkCentre 450c, press the START key. 3. Hang up the telephone. The WorkCentre receives the incoming fax.

  • Page 128: Creating A Mailbox

    To send a fax to a mailbox, see the section “Sending a fax to a mailbox on a remote WorkCentre 450c.” Note If you share the WorkCentre with other users, you can enable security to prevent users from creating, editing, and deleting mailboxes.
  • Page 129 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. Click a mailbox number. Click New. 4. Do one of the following: • Double-click an unassigned mailbox number.
  • Page 130 Click OK. 6. Do one of the following: • Click OK to create the mailbox on the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to create the mailbox on the WorkCentre and keep the WorkCentre 450c Settings window open.
  • Page 131 You can store a document in a mailbox so a remote fax user can retrieve the document when needed. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the START key.

  • Page 132: Deleting A Mailbox

    Clearing a mailbox deletes all of the faxes and documents stored to it, and frees WorkCentre memory. 1. At the WorkCentre 450c, press the MENU key. 2. Press 4 [Fax Mail] and ENTER. 3. Press 2 [Mailboxes] and ENTER.
  • Page 133 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. 4. In the Mailboxes box, select the mailbox you want to delete. Note To delete all the mailboxes at once, click Clear All. 5. Click Delete.
  • Page 134 To enable security, see “Enabling security” later in this chapter. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. Click Print Mailbox List to print the list of mailboxes on the WorkCentre.
  • Page 135 You can change both the name and password assigned to a mailbox. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Mailbox tab. 4. Do one of the following: •...
  • Page 136 • Click Apply to change the mailbox on the WorkCentre and keep the WorkCentre 450c Settings window open. Retrieving your faxes and printing them on another fax machine When you’re away from the WorkCentre, you can retrieve your faxes remotely. Using a touch-tone telephone, you can retrieve the faxes stored to memory or in a mailbox and print them on the fax machine near you.
  • Page 137 3. When you hear a pause in the tone sequence, press # and wait for three confirmation tones. 4. Press **3#. 5. Do one of the following: • If you’re retrieving faxes from your mailbox, press your mailbox password and ##. •...
  • Page 138 Retrieving your faxes using a telephone not connected to the remote fax machine 1. Lift the telephone handset and wait for a dial tone. 2. Dial your WorkCentre’s fax number. After the WorkCentre answers, you hear a fax tone sequence. 3.
  • Page 139 You can set up fax forwarding at the WorkCentre or from a remote location. Setting up fax forwarding at the WorkCentre 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Setup/Comm tab.
  • Page 140 4. Click Enable security and then click the Apply button. 5. In the Set Security Password dialog box, type a four- digit password and click OK. Type a four-digit password...
  • Page 141 6. Click the Fax Routing tab. Forwards your faxes to another f ax number Spec ifies the fax number to forward your faxes to 7. Click Forward all faxes. 8. In the To fax number box, type the fax number you want your faxes sent to.
  • Page 142 9. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.
  • Page 143 5. Press your four-digit security password and #. 6. Press the fax number you want your faxes forwarded to and ##. 7. Remain on the line until you hear three beeps, which means the WorkCentre received your request, and then hang up the telephone.
  • Page 144 4. Press **5#. 5. Press your four-digit security password and ##. 6. Remain on the line until you hear three beeps, which means the WorkCentre received your request, and then hang up the telephone. Turning on fax forwarding from a remote location If you turned off fax forwarding, you can easily turn it on again.
  • Page 145 Phonebook group. To use this feature, make sure your Phonebook includes the group entry you want to use. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings.
  • Page 146 3. Click the Fax Routing tab. Distributes your faxes to a Phonebook group Specifies the sender’s fax number Specifies the speed dial group to distribute the f axes to 4. Click Distribute faxes. 5. Enter a fax number in the From sender (fax number) box and the group speed dial number in the To group box.
  • Page 147 (fax number) box. 6. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.

  • Page 148: Receiving Faxes To Your Pc

    1. At the WorkCentre 450c, enter the fax number of the remote machine and press the START key. 2. Press START again. 3. Do one of the following: • If a password is not required, press ENTER. • If a password is required, press RIGHT ARROW and ENTER.
  • Page 149 Setting up Microsoft Fax to receive faxes from your PC 5. By default, the WorkCentre is set to receive incoming faxes. Before you can receive fax a document using Microsoft Fax, you need to start Microsoft Exchange and set up your modem properties. Note: If you experience problems using your current version of Microsoft Fax, you can download Windows Messenging (a newer version of Microsoft Exchange)
  • Page 150 4. In the Available Fax Modems box, click Xerox WC450c Class 2 Fax Modem and then click the Properties button. The Fax Modem Properties dialog box opens. 5. In the Answer Mode box, click one of the following: • Answer after # rings. Microsoft Fax receives a fax after the number of rings you specify.
  • Page 151 PC. Note Do not use the Microsoft Fax Request a Fax wizard to retrieve a document from a remote fax machine. This capability is an optional feature for Class 2 modems. The WorkCentre 450c does not support this feature.
  • Page 152 Changing the default settings for receiving faxes Using the ControlCentre software on your PC, you can easily change the default settings for receiving faxes. The WorkCentre 450c is configured with the following factory default settings Option Phone Line Answer mode...
  • Page 153 Changing telephone line answer options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Phone Line tab. Telephone answer options Returns options to their default settings...
  • Page 154 4. Change the defaults for any of these options: Answer mode Specifies how the WorkCentre answers a fax. Options include: • automatic You are using a telephone number for fax communication only (no voice calls). The WorkCentre answers the call after the number of rings entered in the Rings to answer box.
  • Page 155 Distinctive ring If your telephone company offers a distinctive ring service, you can have multiple telephone numbers on the same phone line. The telephone company provides a distinctive ring pattern for each telephone number so you can distinguish which number is receiving a call.
  • Page 156 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.
  • Page 157 Changing the fax in options 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Settings. 3. Click the Fax In tab. Prints a header on each page received Specifies how to receive incoming faxes...
  • Page 158 4. Change the defaults for any of these options: Include receive header Prints the date and time the fax is received, the number sending the fax, your fax name (if specified) or your fax number, and the page number at the top of each page received.
  • Page 159 5. Do one of the following: • Click OK to change the options at the WorkCentre and close the WorkCentre 450c Settings window. • Click Apply to change the options at the WorkCentre and keep the WorkCentre 450c Settings window open.

  • Page 160: Enabling Security

    After you enable security, you must to enter your password each time you click Settings in the WorkCentre 450c Status window and when you use secure features at the WorkCentre. 1. At your PC, double-click the WorkCentre icon.
  • Page 161 3. Click the Setup/Comm tab. Enables use of security features 4. Click Enable security. 5. Click OK. 6. In the Set Security Password dialog box, type a four- digit password in the Password box. If you created a mailbox on the WorkCentre, do not use your mailbox password.
  • Page 162 The WorkCentre is set to print incoming faxes at fast speed. You can change the fax speed to print faxes at a slower speed with higher quality results. 1. At the WorkCentre 450c, press the MENU key. 2. Press 6 [Printer] and ENTER. 3. Press 3 [Fax/copy quality] and ENTER.
  • Page 163 Checking the status of your fax jobs You can view the status of your fax jobs on the control panel LCD or the LCD display in the WorkCentre Status window. The WorkCentre displays active jobs first, then pending jobs. 1. At the WorkCentre control panel, press the JOB STATUS key.
  • Page 164 The information that displays on the LCD for a pending fax varies, depending on the type of job and the details about the job. In the example below, the LCD shows the status for a fax to be sent at a later time.
  • Page 165 The information displayed on the LCD about incoming and outgoing faxes can include: Item Description Job number The number the WorkCentre assigns to the job. Destination Outgoing fax Individual name or fax number Group name or number Number of fax numbers, if you’re sending the fax to more than one fax machine Mailbox number Fax number of the machine from which to retrieve...
  • Page 166 Item Description Receive Poll (retrieving a document from a remote fax machine) Job status Outgoing fax Pending (queued for dialing) Redial (waiting to redial) Stored (waiting to print or be retrieved) HH:MM am/pm (waiting to be faxed at a later time) Incoming fax Stored (waiting to be polled)

  • Page 167: Canceling A Fax Job

    Canceling a fax job You cancel a fax job at the WorkCentre. 1. At the WorkCentre control panel, press the JOB STATUS key. 2. Do one of the following: • Press the RIGHT ARROW key until the job you want to cancel displays. •...

  • Page 168: Chapter 4 Printing Documents

    Chapter 4 Printing Documents Printing guidelines Printing a document Setting printer options Setting advanced image quality options Using preset files Saving printer options to a preset file Editing the printer options defined in a preset file Using a preset file for a print job Deleting a preset file Using printer services Checking the status of your current print job...

  • Page 169: Printing Guidelines

    WorkCentre. • In Windows 95, click the Start button, point to Settings, and then click Printers. Double-click the Xerox WorkCentre 400c Series icon, click Printer, and then click Set as Default. • In Windows 3.1/3.11, double-click the Print Manager icon.
  • Page 170 Choose and load media For a list of the types of media you can use for printing and media loading instructions, see Chapter 5, "Copy." For instructions on how to load envelopes in the WorkCentre, see "Loading chapter. Understand the print modes You can press the MODE key several times to switch among the options: To print documents and receive faxes.

  • Page 171: Printing A Document

    Printing a document You print a document on the WorkCentre from a Windows application. The WorkCentre prints one- sided pages within these margins: Left: 5 mm Top: Right: 5 mm Bottom: 1. At your PC, open the document you want to print. 2.

  • Page 172: Setting Printer Options

    1. At your PC, do one of the following: • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. The Main Controls property page displays (see following page).
  • Page 173 Printer options Click to open Printer Services options 2. Change the defaults for any of these options: Mode Prints the document in Color or Black and White. To print in color, the color print head and ink cartridges must be installed in the WorkCentre. To print in black and white, either the color print head and cartridges or the high capacity ink jet cartridge can be installed.
  • Page 174 Type Selects the image quality to use based on the contents of the document. Options are Auto, Photo, Graphics, and Text. Print quality Sets printing at different speed and print quality combinations. Fast uses the fastest speed appropriate for the selected media, Normal provides letter quality printing, and High Quality provides high quality printing at a slower speed.
  • Page 175 Reverse order Prints the document from last page to first page. Media Specifies the type of paper used for printing. Media size Sets the paper size used for printing. Portrait or Landscape Sets the paper orientation. 3. Click OK.
  • Page 176 • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Advanced tab to display the Advanced property page (see following page).
  • Page 177 Controls image brightness Sets optimum print quality Reverses image 3. Change the defaults for any of these options: Intensity Adjusts the image brightness, by darkening or lightening text and graphics. Automatic image enhancement Sets optimum print quality for pictures and photographs.
  • Page 178 Mirror image Reverses the image from left to right for special applications such as transfer media. Halftone Sets the halftone rendering. Use None to print solid colors and black, Fine Dither for business graphics such as pie charts and bar graphs, High Speed Air Brush for pictures and photographs with the best combinations of quality and speed, and High Quality Air Brush for high quality pictures and...
  • Page 179 • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Presets tab to display the Presets property page.
  • Page 180 • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Presets tab. 3. Select the preset file you want to edit from the List of presets.
  • Page 181 • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Main Controls tab. 3. In the Preset name box, select the preset file to use for the print job.
  • Page 182 • From the application’s File menu, click Print. In the Print dialog box, click Properties (or Setup). • Double-click the WorkCentre icon. In the WorkCentre 450c Status window, click Printer. 2. Click the Presets tab. 3. Select the preset file you want to delete from the List of presets.
  • Page 183 You can also determine the level of ink in the currently loaded ink cartridge(s). 1. At your PC, do one of the following: • In Windows 95, click the Xerox WorkCentre 400c Series button on the taskbar. • In Windows 3.1 or 3.11, double-click the Xerox WorkCentre 400c Series icon on the desktop.
  • Page 184 Shows progres s of print job Cancels print job Pauses print job Shows ink levels 2. To cancel the current print job, click Cancel Print. 3. To pause a print job, click Pause. 4. Do one of the following: • Click Close to exit the printer settings. •...
  • Page 185 CARTRIDGE key on the control panel. 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Printer. 3. On the Main Controls property page, click Printer Services.
  • Page 186 Click type of installed print head Maintenance buttons 5. Under Default Print Head, click the type of print head currently installed in the WorkCentre: Color Color print head and ink cartridges. High Capacity Black High capacity ink jet cartridge.
  • Page 187 6. Under Maintenance, click one of the following buttons: Clean Cleans the color print head or high capacity ink jet cartridge. Change Moves the printer carriage to the center position so you can remove the print head or ink jet cartridge. Align Correctly positions the print head or ink jet cartridge in the printer and prints a test pattern that...
  • Page 188 1. At your PC, double-click the WorkCentre icon. 2. In the WorkCentre 450c Status window, click Printer. 3. On the Main Controls property page, click Printer Services. 4. Click the Options tab to display the Options property...
  • Page 189 1. At your PC, do one of the following: • In Windows 95, click the Xerox WorkCentre 400C Series Spool Manager button on the taskbar. • In Windows 3.1 or 3.11, click the Xerox WorkCentre 400C Series Spool Manager icon on the desktop.
  • Page 190 The Spool Manager window displays, showing the list of print jobs pending on the WorkCentre and the status of each job. 2. To change the status of a print job, click the document name and then click one of the following options from the Document menu: Hold Does not print the document, but keeps it in the...
  • Page 191 3. To change the status of the print queue, do the following: • Under Printer/document name, click Xerox WorkCentre 400c Series. • On the Queue menu, click Hold to stop printing the documents in the print queue, or to release a held...

  • Page 192: Loading Envelopes

    Loading envelopes You can load either letter- or legal-size envelopes. 1. Remove the printer output tray and any media from the paper tray. 2. Lift the envelope guide located on the paper tray.
  • Page 193 3. Load up to 10 envelopes flap side up and against the envelope guide in the paper tray.
  • Page 194 4. Slide the paper guide to the left until it rests lightly against the envelopes. 5. Install the printer output tray.

  • Page 195: Printing From Dos

    Printing from DOS If you print from DOS or a DOS application, the WorkCentre 450c includes a software application called the DOS Control Panel. The DOS Control Panel enables you to change DOS printing options such as font, point size, and page orientation.

  • Page 196: Chapter 5 Copying Documents

    Chapter 5 Copying Documents The WorkCentre provides high quality black-and-white copying at speeds up to three pages per minute. You can make up to 99 copies of a single document, collate multiple copies, and reduce or enlarge originals. Choosing the media to use Loading paper Loading transparency film Copying a document...
  • Page 197 (16 to 36 lb or 60 to 135 g/m2) Letter 8.5x11 in (216x279 Legal 8.5x14 in (216x356 A4 8.3x11.7 in (210x297 Xerox ink jet high resolution paper (let- ter and A4) Xerox ink jet photo glossy paper (letter and A4)

  • Page 198: Loading Paper

    Loading paper You can load letter, legal, and A4 size paper. To avoid a printer jam, do not load paper in the paper tray while the WorkCentre is printing. 1. Remove the clear, plastic printer output tray. 2. Make sure the paper guide is positioned to the far right side of the paper tray.
  • Page 199 4. Insert up to 150 sheets of 16 to 24 lb paper print side down in the paper tray. The arrow on the paper’s packaging indicates the print side. 5. Install the printer output tray.
  • Page 200 Loading transparency film When loading transparency film, insert the end with the adhesive strip first.

  • Page 201: Copying A Document

    To free up WorkCentre memory, delete any documents stored to memory or make single copies of your document. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the COPY key.
  • Page 202 4. To change the lightness and darkness of your copies, press the CONTRAST key several times to switch among these options: For documents with good dark and light Normal values. For documents that are too dark. Lighten For documents that are too light. Darken Photo normal For photographs and documents that contain different shades of gray.
  • Page 203 If the WorkCentre’s memory runs low, it will not collate the copies. 1. At the WorkCentre 450c, press MENU. 2. Press 5 [Setup] and ENTER. 3. Press 7 [Control panel] and ENTER. 4. Press 7 [Collate copies] and ENTER.

  • Page 204: Changing Copy Quality

    The WorkCentre is set to print copies at fast speed. You can change the copy speed to print copies at a slower speed with higher quality results. 1. At the WorkCentre 450c, press the MENU key. 2. Press 6 [Printer] and ENTER. 3. Press 3 [Fax/copy quality] and ENTER.
  • Page 205 Using a document carrier When copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing. Use a document carrier when copying these types of originals: •...

  • Page 206: Chapter 6 Scanning Documents

    Chapter 6 Scanning Documents Specifying the location of your scanning application Scanning a document Scanning a document using Pagis Pro 97 Scanning a document using TextBridge Pro Scanning a document using another scanning application Using a document carrier...
  • Page 207 Included on your WorkCentre CD-ROM is Xerox Pagis Pro 97 and TextBridge Pro software. If your PC does not have a CD-ROM drive, you can obtain the software on floppy disk using the order form that came with the WorkCentre.
  • Page 208 If you don’t know the name of the folder (directory) in which your scanning application was installed, you can browse your hard drive to look for the application. 1. At your PC, do one of the following: • In Windows 95, click the WorkCentre icon on the taskbar with the right mouse button and then click Properties.
  • Page 209 2. Click Run scanning application. 3. Click the Browse button to look for the scanning application’s location. 4. Click the application and then click Open. The application’s location displays in the Run scanning application box. 5. Click OK.

  • Page 210: Scanning A Document

    Scanning a document The WorkCentre scans a black-and-white document at 10 seconds per page. You can scan letter-, legal-, and A4-size documents. This section provides instructions for scanning documents using Pagis Pro 97, TextBridge Pro, and other scanning applications.
  • Page 211 Scanning a document using Pagis Pro 97 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key. The Pagis Scan Tool opens on your Windows desktop. Indic ates the type of...
  • Page 212 Scanning a document using TextBridge Pro 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key. The TextBridge Pro window opens on your Windows desktop. 3. Click Go on the TextBridge toolbar. The WorkCentre 400c Series Scanner Setup dialog box displays.
  • Page 213 Resolution Sets the scan resolution. Options are fine (200 x 200 dpi) and superfine (300 x 300 dpi). Superfine is recommended for OCR processing. Color Depth Specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file. Options are black and white and 16 shades of gray.
  • Page 214 This section provides a general procedure for scanning a document using other scanning applications. See the application’s documentation for specific information. 1. At the WorkCentre 450c, load up to 20 pages face down in the document tray. 2. Press the SCAN key.
  • Page 215 4. On the File menu, click Acquire, or click Twain and then Acquire. The WorkCentre 400c Series Scanner Setup dialog box displays. 5. Choose from the following options: Paper Size Specifies the document size you are scanning: letter, legal, and A4. Resolution Sets the scan resolution.
  • Page 216 Color Depth Specifies the number of bits per picture element (pixel) at which the scanned image is stored in a file. Options are black and white and 16 shades of gray. Contrast Adjusts the lightness and darkness of the scanned document.
  • Page 217 Using a document carrier When copying fragile documents and photographs, use a document carrier to protect your original. A document carrier is a protective "sleeve" that has a clear plastic front and a white paper backing. Use a document carrier when copying these types of originals: •...

  • Page 218: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting This chapter provides the Xerox Customer Support Center telephone number, explains how to solve common WorkCentre problems, and describes the messages you might see when using the WorkCentre. Calling the Xerox Customer Support Center Clearing paper jams...
  • Page 219 Calling the Xerox Customer Support Center If you are unable to solve a WorkCentre problem using this guide or the online Help, call the Xerox Customer Support Center. Before calling, make sure you have the following information: • WorkCentre’s serial number, which is located above the parallel port on the back of the machine •...

  • Page 220: Clearing Paper Jams

    Clearing paper jams Paper can jam in the WorkCentre’s printer or scanner. When a jam occurs, the WorkCentre displays a message on the control panel LCD, and displays a graphic and message in the WorkCentre 450c Status window on your PC.

  • Page 221: Clearing Printer Jams

    Clearing printer jams A printer jam can occur as paper is fed from the paper tray to the WorkCentre’s printer. After clearing a printer jam, you will need to reprint the jammed page. Note To avoid printer jams, do not load paper in the paper tray while the WorkCentre is printing.
  • Page 222 2. Do one of the following: • If the paper’s trailing edge is visible in the paper tray, grasp the edge and press and hold the FEED key. The WorkCentre backs out the page.
  • Page 223 • If the paper’s leading edge is visible, grasp the edge and press the FEED key. The WorkCentre feeds the page forward.
  • Page 224 3. If part or all of the paper remains jammed in the printer, do the following: • Remove any paper from the paper tray. • Press one of the green locking latches and push the paper tray backward to release one side of the tray. •...
  • Page 225 • Remove the jammed paper from the rear of the WorkCentre. You can press and hold the FEED key to back out the paper. • To reinstall the paper tray, squeeze the front and back sides of the paper tray together and insert the tray into the slot at the rear of the WorkCentre.

  • Page 226: Clearing Scanner Jams

    Clearing scanner jams Scanner jams can occur as paper is fed from the document tray to the WorkCentre’s scanner. 1. Remove any pages from the document tray. 2. Press the EXIT/CLEAR key to clear the document page. 3. If the WorkCentre doesn’t clear the page, open the scanner cover by grasping the top edge of the cover and pulling it toward you.
  • Page 227 4. Pull the jammed page up and out. 5. Close the scanner cover.
  • Page 228 Unplug the WorkCentre’s power cord, wait a few seconds, and then reconnect it. Restart your PC. In the WorkCentre 450c Status window, click the Test button. Follow the instructions on your screen to test the communications between your PC and the WorkCentre.
  • Page 229 Problem I can’t use the Press the JOB STATUS key to display the WorkCentre for following message on the LCD: other tasks when I’m making a Dial number, COPY or phone call using press START to store the telephone attached to the Then perform the task you want.
  • Page 230 Solving problems when sending faxes Problem I cannot send a fax. The page background on the faxes received by other fax machines is gray. Vertical lines appear on the faxes received by other fax machines. Solution Do one or more of the following: Check your telephone line connec- tions and make sure you have a dial tone.
  • Page 231 Solving problems when receiving faxes Problem I cannot receive Do one or more of the following: a fax. Check your telephone line connections and make sure you have a dial tone. Make sure paper is loaded in the paper tray and that a print head or cartridge is installed.
  • Page 232 Solution Check that your parallel cable connects the WorkCentre to your PC. Make sure that the Xerox WorkCentre 400c Series is set as your default printer or appears in the Print dialog box. Press the MODE key. Make sure the Print mode is set to Print &...
  • Page 233 The print is blurry, Align the color print head or high capacity ink jet or jagged vertical cartridge. In the WorkCentre 450c Status lines appear on window, click the Printer button. Click Printer the printed pages.
  • Page 234 Make sure Transparency is selected as the transparencies is Media on the Main Controls property page poor. (click Printer in the WorkCentre 450c Sta- tus window to open the property page). You also might need to use the applica- tion’s Page Setup command to select Transparency.
  • Page 235 Problem The application Some software applications override the from which I’m options set on the Main Controls property page. printing does not Choose your printing options from the use the printing application. options I chose on the Main Controls property page.

  • Page 236: Solving Scanning Problems

    Make sure the WorkCentre fed the first page of your document into the scanner. In the WorkCentre 450c Status window, click the Test button. Follow the instructions on your screen to test scanning from the WorkCentre to your PC.
  • Page 237 Understanding WorkCentre messages This section provides an alphabetic listing of the messages you may see when using the WorkCentre. Message nn is a group. You cannot use a group Cannot dial group. speed dial number when dialing manually. ADF pad low. You may need to replace START if OK, or...
  • Page 238 Message Call ended. No dial The WorkCentre ended the tone. Check line. call, after using the specified number of redials, because it could not detect a line current or a dial tone. Can only poll. WorkCentre memory is full. You can retrieve a document from another fax machine only.
  • Page 239 Message Cannot receive fax. The WorkCentre cannot Printer unavailable. receive the fax because either the printer is unavailable, you set the If cannot print option to do not answer , or there isn’t enough memory to store the fax. Cannot receive. Low The WorkCentre cannot ink.
  • Page 240 Message Change ink: The WorkCentre ran out of key. Check ink while printing an CARTRIDGE prints. incoming fax. The last page printed and any following pages are stored to memory, provided there is enough memory. Close printer The printer cover is open. cover.
  • Page 241 Message If long document, The WorkCentre detected a to continue. long document in the START Or press document tray or there is a EXIT clear scanner jam. scanner jam. Ink low. if OK The ink in the high capacity START key.
  • Page 242 Message Invalid date or time You did not enter the date Date & Time or time using the correct format. Invalid entry You entered a Phonebook number. or mailbox number that is not within the allowable range. Invalid start time. You did not enter the time Date &...
  • Page 243 Message Job will start when You tried to retrieve a printer is available. document from another fax machine when the printer was unavailable and the If cannot print option is set to do not answer . Load cartridge A high capacity ink jet or color print head.
  • Page 244 Message Mailbox n There isn’t a mailbox with has no entry. that number on the WorkCentre. Mailbox not empty. You cannot delete the Print docs or delete. mailbox because it contains documents. Memory full. Cannot There isn’t enough store document. WorkCentre memory to store the document in the mailbox or to memory for...
  • Page 245 Message Memory is full. There isn’t enough WorkCentre memory. Memory is full. There isn’t enough Can fax from ADF. WorkCentre memory to retrieve the document from the remote fax machine. You can send a fax. Memory is full. There isn’t enough Cannot poll.
  • Page 246 Message Memory is full. There isn’t enough Poll was canceled. memory to retrieve the document from the other fax machine. Memory is full. Will There isn’t enough retry: MM-DD, WorkCentre memory. Your HH:MM am/pm . fax will be sent at the specified time.
  • Page 247 Resend the job. Check to make sure the fax number is valid and that the device is functional. Insert a Xerox color ink cartridge. Insert a Xerox color ink cartridge. Action to clear the...
  • Page 248 The ink supply in the Press key. magenta ink cartridge is CARTRIDGE out. Meaning Insert a Xerox color ink cartridge. Insert a Xerox color ink cartridge. Have the remote user verify that the document is stored for you to retrieve.
  • Page 249 The paper did not load jam. Press properly into the printer. FEED clear. Meaning No action. No action. Insert a Xerox color ink cartridge. Insert a Xerox color ink cartridge. Press EXIT/CLEAR document, or open the scanner cover and remove the document.
  • Page 250 Message Password You entered a password already in use. used elsewhere on the WorkCentre. For example, you may have entered your security password as the password for a mailbox. Password must You did not enter a four- have 4 digits. digit password.
  • Page 251 Message Pending jobs full. The job queue is full. Try again later. Phone is off hook. The telephone connected Reseat handset. to the WorkCentre is off- hook. Print Mode is offline. You were unable to print because the print mode is set to offline.
  • Page 252 Message Receive ended. The WorkCentre could not Press to clear. receive the fax because of FEED a paper jam in the printer. Receive ended. The WorkCentre ran out of Paper out. Add paper while receiving a fax. paper. Remote was busy. The remote fax machine’s All redials tried.
  • Page 253 Message Scanner cover Either the scanner cover is open. Clear docs open or you opened it while and close. the WorkCentre was scanning a document. Scanner jam/long You did not press original: No reply. fax a long document. The WorkCentre canceled the job.
  • Page 254 Message Will redial. No dial The WorkCentre could not tone. Check line. detect a line current or dial tone. The WorkCentre will redial the number. Wrong password- You entered an invalid retry ****. password. Yellow low. The ink supply in the yellow START OK, or ink cartridge is low.
  • Page 255 Understand error codes This section lists the error codes you may see the WorkCentre LCD and in printed reports. An error code indicates a problem occurred during fax transmissions or reception. Code E001 Communication ended without errors. E003 The remote machine sent a disconnect signal while the WorkCentre was waiting for the remote machine to...
  • Page 256 Code E006 An internal error occurred at the WorkCentre. You may have tried to send a document, but it was not found in memory, or the data needed to send a document could not be found E007 An internal error occurred at the WorkCentre.
  • Page 257 Code E011 The remote machine is busy. The WorkCentre used all of its redial attempts. E012 The WorkCentre received an illegal disconnect signal from the remote machine. There could be a problem with the remote machine. E013 The WorkCentre received an unexpected signal or illegal command from the remote machine.
  • Page 258 Code E015 The WorkCentre had an error while transmitting, or there were mismatched identification signals between the two machines. E016 The WorkCentre received a confirmation to end retries from the remote machine when it tried to end a retransmission. E017 The password sent from the WorkCentre did not match the password from the...
  • Page 259 Code E023 A line of data could not be decoded within the prescribed time, or there is a transmission speed mismatch (receive errors). E024 The WorkCentre timed out while receiving a fax because it did not receive a command from the remote machine within the required time frame.
  • Page 260 Code E027 The telephone line dropped while the WorkCentre was receiving a fax from the remote machine. E028 The WorkCentre received an incorrect password from the remote machine. E029 Internal machine error. E039 The WorkCentre did not detect a dial tone and it used all of its redial attempts.
  • Page 261 Code E042 The remote machine did not respond within 60 seconds after starting the DTMF operation. You may not have entered the DTMF digits within 60 seconds after DTMF started. E043 The remote machine does not have a document stored for retrieval (poll in), or you used an incorrect password.
  • Page 262 Code E046 The WorkCentre did not receive a response from the remote machine within the required time frame (CCITT T1 time-out error). The WorkCentre used all redial attempts. There could be a problem with the remote machine or it may not be a fax machine.

  • Page 263: System Requirements

    The software that is included with the WorkCentre 450c requires an IBM compatible PC with the following specifications: Xerox ControlCentre • an Intel (or compatible) 80386, 80486, or Pentium™ microprocessor • VGA, SVGA, or Multi-sync color monitor • 8 megabytes (Mb) of random access memory (RAM) •...

  • Page 264: Textbridge Pro

    Pagis Pro (Windows95 only) • an Intel (or compatible) 80486 or Pentium™ microprocessor • VGA, SVGA, or Multi-sync color monitor • 16 megabytes (Mb) of random access memory (RAM) and at least 16 megabytes (16Mb) of virtual memory (swap space on your hard disk) •...

Table of Contents