MCK pbxgateway Administrator's Manual page 193

Troubleshooting
6. The test results are shown below;
•
If any of the circled items (shown with a "0"
value) display any values, there is a problem
with the network. The network device may be
in a loop-back, which means the packets are
sent to the device at the remote site, but the
packets are not received by the Remote unit.
Verify the network devices are working
properly.
Figure 6.4. WAN Test
•
If the items circled register any values
the problem is firmware related. Power-
cycle the unit to clear the values and
retest.
Issue 2.1 December 1999
6-22