MCK pbxgateway Administrator's Manual page 183

Troubleshooting
DRAM Test failed: This indicates that one or all of the four DRAM tests
have failed. This hardware failure condition can be caused by a faulty
internal DRAM chip. Recycle the power on the unit and contact MCK if
the light remains "Red".
Selftest Diagnostic Error: This indicates that there is a problem with a
selftest, indicating a possible hardware problem. Recycle the power on the
unit and contact MCK if the light remains "Yellow".
Not Enabled: Enable the WAN port, if the WAN port is needed. (see
Chapter 4 - Enabling the WAN Port for information)
No Device Connected:
Check the wiring and cable pinouts between both units and the
"
network device. (see page 3-15 for pinout information)
Check the cable.
"
DCE Ready: Device connected but no network link to the alternate site.
Possible a network error between devices. Check all cables and power to
the units.
Table 6-3. Error Conditions
Normal Operation
Carrier Up: Network link established. Try to establish phone connection
from the Remote unit.
Remote Up: Phone at the remote site is online.
Remote test: This test sends packets to the alternate site to check the
network condition. (see page 6-20 for more info)
Table 6-4. Normal Operation
Issue 2.1 December 1999
6-12