Paradyne 9126 User Manual page 279

Table 8-2.
9128-A2-GB20-80
Device Problems (2 of 2)
Symptom Possible Cause
Cannot access the unit Login or password is
or the menu-driven incorrect, COM port is
user interface. misconfigured, or the unit is
otherwise configured so it
prevents access.
Failure xxxxxxxx The unit detects an internal
appears at the top of software failure.
the System and Test
Status screen, at
Self-Test Results.
An LED appears LED is burned out.
dysfunctional.
Not receiving data. Network cable loose or
broken.
Receiving data errors Frame Relay Discovery is
on a multiplexed DLCI, being used for automatic
but frame relay is okay. DLCI and PVC
configuration.
The equipment at the other
end is not frame relay
RFC 1490-compliant.
September 2002
8. Troubleshooting
Solutions
T
Reset the unit (see Restoring
Communication with an
Improperly Configured Unit
page 8-4).
T
Contact your service
representative.
T
Record the 8-digit code from
the System and Test Status
screen.
T
Reset the unit and try again.
T
Contact your service
representative and provide the
8-digit failure code.
Run the Lamp Test. If the LED in
question does not flash with the
other LEDs, then contact your
service representative.
T
Reconnect or repair the cable.
T
Call the network service
provider.
Change the DLCI Type for each
network DLCI from Multiplexed to
Standard, turning off multiplexing.
on
8-15