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Requirements for external Remote Switching and Programming
Requirements for external Remote Switching and Programming
If the customer wants to program call forwarding settings, switch relays,
activate the alarm or monitor a room from an external telephone, you
have to make some configurations first in COMset:
One of the available external numbers must be configured as remote
switching and programming MSN/DDI. The PBX will be called via this
MSN/DDI for these purposes. This number must not be forwarded and
should not be assigned to another subscriber, otherwise you have to
configure the delay time for external remote switching and program-
ming.
Required Configurations for the time-automated Software Update
You can perform an automatic PBX firmware update by pressing a but-
ton. During this update the PBX will make independently a telephone
connection to one of the servers at Auerswald and the current software
will be transferred while the call data and configurations will remain pre-
served.
It is also possible to activate an automatic update by the PBX in certain
time intervals (e.g. once a year). The PBX tries (in a timeframe of four
hours) to connect and receive the most recent firmware from the server.
If the update was not successful in this timeframe, the PBX will try again
on the following day at the same time. The following configurations have
to be made with COMset:
Please select how often (time interval) an automatic update should be
performed.
Select the time (time frame of four hours) for the update to minimize the
effects of an automatic updated on the daily work schedule.
B Channel Reservation
If one of the subscribers should have the possibility to make an external
call at any time, you can reserve a B channel in COMset from the avail-
able S
ports of the users.
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Restrict Programming, Telephoning and Forwarding (Protection against Exploits)
Programming Telephone
The customer has the option to configure certain settings e.g. the refill
of the call allowance, with the telephone. This is possible with every tel-
ephone but only with knowledge of the secret password. If these set-
tings should be available to a single telephone only (accessible to
authorized personnel), a programming telephone has to be configured
in COMset.
Authorizations
Some functions may be configured by each individual subscriber with
his telephone. There may be substantial changes due to some of these
programming, so some functions are only available with an authoriza-
tion. The authorization for subscriber-, group-, and MSN/DDI call
forwarding as well as for remote switching and manual configura-
tion switching have to be assigned in COMset.
Priority for certain Subscribers or S
To program a call forwarding from an external telephone, the external
programming of the call forwarding must be permitted.
Please note, that strangers with knowledge of the remote switching and
programming MSN/DDI and the external password (the default factory
setting is identical for all PBX) may be able to program a call forwarding
(and may generate call charges on the bill of the PBX owner). You bet-
ter change the external password if you plan to do these settings.
Activate firmware update immediately, if the update should be per-
formed without preserving ongoing calls.
Select also, if the PBX should also additionally update the connected
system telephones (COMfort 1000, 1200 and 2000) with the most
recent firmware. First only one system telephone will be updated via
external ISDN connection and the firmware will be distributed internally
from this telephone to the other system telephones.
The number of the server is stored in the PBX, but may be changed (if
necessary). The telephone number of the system telephone server
can be changed with the PC program COMfort Set.
The system telephones need to have a firmware version bet-
ter than V 1.2K to perform the central update.
There are no costs involved in addition to the normal tele-
phone charges for the telephone connection (PBX -> Server and
1st system telephone -> Server).
After a PBX firmware update, the LCR data may be deleted
Ports
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Preferred Exchange Line
If a certain S
port should be used by a telephone as often as possible
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you can configure a Preferred exchange line for business and/or pri-
vate calls in COMset for the corresponding subscriber or group.
Programming via Telephone
If individual telephones should not have access to any programming,
you have to deactivate the authorization to program with digit „7" for
the corresponding subscriber in COMset. Then programming (e.g. acti-
vate call forwarding, Call waiting configuration) and information func-
tions (e.g. interrogate charge allowance) are not possible from this tel-
ephone any longer.
Programming via PC (Interface CAPI 2.0)
For programming with an ISDN PC-controller the internal CAPI pro-
gramming must be allowed in COMset. If the ISDN PC-controller in use
does not transfer any MSN, a subscriber should be configured as ISDN
PC-controller in COMset under internal telephone numbers for the
corresponding S
port. This subscriber will automatically be used then.
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