Error Messages and Codes
X CRU Near Life
Applicable Error
Initial Actions
3-98
A Low Toner Cartridge (C, M, Y, or K) state was detected.
•
093-423: Y CRU Near Life
•
093-424: M CRU Near Life
•
093-425: C CRU Near Life
•
093-426: X CRU Near Life
•
Replace the indicated Toner Cartridge.
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Harn assy dckr, PL4.1.2
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat the Toner Cartridge.
Does the error persist?
2
Check P/J13 on the MCU Board.
Is the connector secure?
3
Does the error persist?
4
Replace the MCU Board
(page 8-121).
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - Phaser 6000/6010" on
page 10-9
"Phaser 6000/6010 Developer" on
page 10-16
"Map 3 - WorkCentre 6015 MFP" on
page 10-23
"WorkCentre 6015 MFP Developer" on
page 10-30
Yes
No
Go to step 2.
Complete.
Go to step 4.
Reconnect
P/J13, then go
to step 3.
Go to step 4.
Complete.
Contact your
Complete.
designated
field support for
assistance.
Phaser 6000/6010 and WC 6015 MFP