Xerox Phaser 6000 Service Manual page 351

Phaser 6000/6010 and WC 6015 MFP
Troubleshooting Reference Table
Applicable Parts
Fuser, PL5.1.1
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step Actions and Questions
1 Check the media being used and its
condition.
Is the media dry and
recommended?
2 Does the image print correctly?
3 Check the Toner type.
Is non-Xerox Toner in use?
4
Does the image print correctly?
5 Replace the Fuser (page 8-80).
Warning: Allow the Fuser to cool
before removal.
Does the error persist?
6 Replace the MCU Board
(page 8-121).
Does the error persist?
Xerox Internal Use Only
Example Print
Yes No
Go to step 3. Replace with
dry, approved
media, then go
to step 2.
Complete. Go to step 3.
Replace with Go to step 5.
Xerox toner,
then go to
step 4.
Complete. Go to step 5.
Complete. Complete.
Contact your Complete.
designated
field support for
assistance.
Image Quality
Unfused Image
5-35