FTP Error
Phaser 6000/6010 and WC 6015 MFP
A FTP error is detected.
Applicable Error
•
031-584: Scan Connect Error
•
031-585: Scan DEL Command Error
•
031-587: Scan RMD Command Error
•
031-588: Scan Write Error
•
031-589: Scan Disk Full Error
•
031-594: Scan Type Command Error
•
031-598: Scan APPE Command Error
Initial Actions
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
IP Board, PL7.1.9
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step
Actions and Questions
1
Reseat the connectors on the IP and
MCU Boards then cycle system
power.
Does the error persist?
2
Replace the IP Board (page 8-114).
Does the error persist?
Xerox Internal Use Only
Error Messages and Codes
Wiring and Plug/Jack Map References
"Map 2 - WorkCentre 6015 MFP" on
page 10-22
"WorkCentre 6015 MFP Image
Processor Board" on page 10-32
Yes
Go to step 2.
Replace the
MCU Board
(page 8-121).
No
Complete.
Complete.
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