Error Messages and Codes
Exit Jam
Applicable Error
Initial Actions
3-92
Paper remaining at the Exit section of the Printer was detected.
•
077-900: Exit Jam
•
Check the media path for obstructions or debris.
•
Cycle printer power.
•
If the problem persists, use the following procedure.
Troubleshooting Reference Table
Applicable Parts
Fuser, PL5.1.1
MCU Board, PL7.2.2
Troubleshooting Procedure Table
Step
Actions and Questions
1
Check connector P/J18 on the MCU
Board.
Is the connection secure?
2
Does the error persist?
3
Enter diagnostic mode and run the
Exit Sensor test (see page 4-23).
You can also use the CE Diag Tool to
run this test (see page A-8).
Does the number on the display
change each time the actuator of
the Exit Sensor is operated?
4
Does the error persist?
Xerox Internal Use Only
Wiring and Plug/Jack Map References
"Map 3 - Phaser 6000/6010" on
page 10-9
"Phaser 6000/6010 Fuser" on
page 10-17
"Map 3 - WorkCentre 6015 MFP" on
page 10-23
"WorkCentre 6015 MFP Fuser" on
page 10-31
Yes
No
Go to step 3.
Secure the
connector,
then go to
step 2.
Go to step 3.
Complete.
Go to step 4.
Replace the
Fuser and go
to step 4.
Replace the
Complete.
MCU Board
(page 8-121).
Phaser 6000/6010 and WC 6015 MFP