Description Of Possible Malfunctions; Analogue Terminal Cannot Be Called; Analogue Terminal Without Dialling Tone; Isdn Terminal Cannot Be Called - TIPTEL 3022 office Installation Manual

Support for malfunctions

Description of possible malfunctions

A number of possible errors and suggestions for remedying these are described in
the following:

Analogue terminal cannot be called

Pick up the receiver of the terminal. If you hear a special dialling tone, the "call for-
warding" feature is enabled. Disable this feature and check again.

Analogue terminal without dialling tone

Probably the terminal is faulty. Pull out the terminal plug and plug it into a functioning
extension. If the terminal does not function at this extension either, contact your local
dealer in order to replace the device.
If the terminal functions at the new extension, either the analogue connection is faulty
or there is a problem with the wiring. Please contact the company that installed the
telephone system.

ISDN terminal cannot be called

Pick up the receiver of the terminal. If you hear a special dialling tone, the "call for-
warding" feature is enabled. Disable this feature and check again.
Check, whether you have programmed an MSN in the terminal. Consult the User's
Manual of your ISDN terminal with regard to requesting and programming an MSN.

ISDN terminal cannot place any external calls

If no external calls are possible although the relevant authorisations have been as-
signed and the external dialling tone is heard after dialling "0" but the connection will
be interrupted after dialling the next digit, this normally indicates an incorrectly pro-
grammed MSN in the terminal. Check, whether the correct extension number has
been programmed as first MSN. Consult the User's Manual of your ISDN terminal.
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