Related Manuals for TIPTEL 2/8 USB
Summary of Contents for TIPTEL 2/8 USB
- Page 1 Operation (UK) Configuration and Settings Planning and Installation Analogue Telephone System tiptel 2/8 USB tiptel...
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Page 2: Table Of Contents
Contents General....................... 4 Scope of delivery ......................4 Notes on this Manual ....................4 Abstract ........................5 Features........................5 Accessories (optional) .................... 7 Suitable terminal units ....................7 Telephones ......................7 Indicators (LEDs) ......................8 Overview of audio and call signals................9 Operation ...................... - Page 3 Contents Activate/deactivate caller ID (CLIP) ................ 42 Set up call waiting signalling.................. 43 SMS terminal unit support..................44 Switching between day and night settings............47 Set door bell signalling................... 48 Set door opener authorisation ................49 Set duration of door opener actuation..............50 Set direct access to door intercom system ............
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Page 4: General
Wall mounting set: 2 screws and 2 rawlplugs ∅ 6mm Notes on this Manual This Manual describes the analogue telephone system tiptel 2/8 USB. To make sure that apart from the basic functions you will also be able to make use of the numerous features and advantages of this telephone system you should keep this Manual available also after the installation. -
Page 5: Abstract
Abstract The telephone system tiptel 2/8 USB provides you with ports for up to eight internal terminal units for internal and - by using the external line ports - external telephone communication. - Page 6 Door module for (4+n) door line interface available (optional) • Easy configuration of telephone system via telephone or PC (USB port) • Firmware update via PC or server (telephone line) * Telephones need to support NAME-CLIP (e.g. tiptel 160 or tiptel 272, 274, 275)
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Page 7: Accessories (Optional)
General Accessories (optional) tiptel TSM 1, door intercom module (4+n-technology), no loss of any extensions Needed when using the pharmacy function when by ringing the door bell automatically a phone call is being placed to a predefined target and a connection is made with the door loudspeaker. -
Page 8: Indicators (Leds)
General Indicators (LEDs) The indicators (LEDs) provide you with information on the different operational states of the telephone system. The meaning of each indicator can be found in the table below. Name / icon Function LED on LED off Power Operational state Mains power on. -
Page 9: Overview Of Audio And Call Signals
General Overview of audio and call signals *Internal dialling signal as permanent signal in B, CH, E, F, GR, NL, P, UK Function details of audio signals You hear the internal dialling signal as soon as you pick Internal dialling signal up the handset. -
Page 10: Operation
Operation Operation In this User's Manual following icons for activating/deactivating of functions and features are used: Pick up handset Enter digits Using special keys R key (flash function) Hang up Notes Telephone number plan The telephone system uses a fixed not editable number plan. These numbers can be dialled from each telephone to activate the corresponding function. -
Page 11: Mains Power Failure
Operation Telephone 7 Call Telephone 8 Call Door intercom system Connect with door with TSM1 Door opener with TSM1 Actuate door opener Call group 1 Call of call group Call group 2 Call of call group Call group 3 Call of call group Call group 4 Call of call group Person call... -
Page 12: Setting Up A Call
Operation Setting up a call Internal telephone calls Internal calls can be placed between any two extensions free of charge. The extensions' telephone numbers are 21, 22, . . . , 28. Example: Telephone 21 wants to call telephone 22. Telephone 21: Pick up handset. - Page 13 Operation line is busy you will hear the busy signal of your telephone system. In this case try again later or reserve an external line. In case your extension is not authorised to access an external line you will also hear the busy signal.
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Page 14: Query
Operation Query Incoming or outgoing calls can be put on hold in order to make a query. Example: Subscriber 22 has an external call and wants to ask subscriber 23 something. Telephone 22: Notify your Have your external call conversational partner of the internal query Initiate query. - Page 15 Operation Initiate query. You will hear the calling signal. Your conversational partner will be held in the telephone system and will hear music on hold. Dial number. You will hear the calling signal and the telephone you called will ring. In case names have been configured for the extensions NAME-CLIP capable telephones will show the callers name, if not only the callers...
- Page 16 Operation Telephone 23: Pick up handset. Conversational partner on hold will be connected with telephone 23. Have your external call. Hang up. End of call. Forwarding external calls to external subscribers If you have two external lines available and you are authorised to perform an external forwarding you can put incoming or outgoing external calls on hold and forward them to another external subscriber with notification.
- Page 17 Operation Pick up handset of telephone 21. You will hear the internal dialling signal Dial code number The external call will be disconnected. You will hear the acknowledge signal. Hang up. Disconnection is done. Summary of functions with an external line on hold Function Requirement Key sequence...
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Page 18: Subscriber Features
Operation Subscriber features Following table describes the features available to you as subscriber at your extension. Pick up a call If you hear another telephone ringing you can pick up that call with your own telephone. Picking up a call is available for both, internal call and external call. Example: You hear another telephone ringing and you wish to take that call. -
Page 19: Reserve An External Line
Operation Call deflection to telephone 25: Code number 825 Call deflection to telephone 26: Code number 826 Call deflection to telephone 27: Code number 827 Call deflection to telephone 28: Code number 828 Deactivate call deflection Pick up handset. You will hear the internal special dialling signal Dial code number By dialling code number 80 call deflection will be deactivated. -
Page 20: Speed Dialling
Operation Speed dialling With speed dialling external numbers saved to the central telephone book can be dialled on the external line automatically. Frequently used telephone numbers so can be used comfortably by all subscribers. Programming and maintenance of the central telephone book is made via the PC configuration software. Up to 100 entries can be saved. -
Page 21: Signal Call Waiting
Operation Example: Telephone 21 wants to talk with telephone 22. Telephone 22 is busy. Telephone 21 activates call completion on busy subscriber. Telephone 21: Pick up handset. You will hear the internal calling signal. Dial internal telephone number. Telephone 22 is busy. You hear the busy signal. -
Page 22: Hold
Operation Hold External calls can be put on hold in your telephone system. The hold function will be initiated and terminated by pressing the key. Your conversational partner will hear music while he/she is on hold. In case you hang up while there still is a call on hold up to 45 seconds a call back will be carried out. -
Page 23: Person Call / Urgency Call
Operation Person call / urgency call The telephone system provides you with the option to call all extensions simultaneously with an individual ringing signal. Telephones with a standard ringing signal will play back the ringing signal in the same rhythm is will be turned on and off. -
Page 24: Call Groups
Operation Pick up handset of one of the ringing You are connected to the internal subscriber. telephones. Have your call. Person calls / urgency calls can also be used to forward external calls with notification. Call groups Internal extensions can be put together to any call group and so can be reached under the same single telephone number. -
Page 25: Do Not Disturb
Operation Do not disturb Every extension can be programmed in such a way that the telephone will not ring on incoming calls (do not disturb). This function can be activated at your telephone by dialling the code number . You can still place calls yourself. With help of the PC configuration software you can grant or deny authorisation to activate this function individually for each subscriber. -
Page 26: The Fax Switch
Operation Prepare target telephone for room monitoring Telephone 23: Pick up handset. You will hear the internal calling signal Dial code number to prepare room You hear an acknowledge signal. monitoring. Place the handset beside the telephone Telephone is read for room monitoring. so that the microphone opening points in the direction you want to monitor. - Page 27 In case an incoming fax had been taken by a telephone this 'call' should be forwarded to the fax machine at port 4. With your telephone system 2/8 USB the fax switch will only work with the first external line.
- Page 28 Operation Activating or deactivating the fax switch can only be carried out by the pro- gramming telephone or the PC configuration software. When using the programming telephone first you will have to enter the code number and then you will have to dial the coder number switch on or for switch off.
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Page 29: Configuration And Settings
In the upper pane activate the radio button 'telephone systems / system telephones' In the lower pane activate the control box tiptel 2/8 USB. Click on the button Install. The installation will start. Follow the directions. For setting up the USB interface... - Page 30 Configuration and settings Setting up the USB interface Connect the telephone system with one of your PC's USB ports by using the USB cable that came along with your telephone system and power up your telephone system then. You will see a prompt asking you to install a USB driver.
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Page 31: The Programming Telephone
Configuration and settings In addition to the functions you can configure via the programming telephone you can configure the following features via the PC configuration: • Authorisation speed dial • Authorisation 'do not disturb' • Authorisation 'pick up' • Authorisation 'person call' •... -
Page 32: External Line Authorisation
Configuration and settings Several sequences of digits can be entered in a row. Successful inputs will be acknowledged by a continuous acknowledge signal. In case of an incorrect input an interrupted error signal is heard. the programming level will automatically be left 30 seconds after dialling the last digit or by simply hanging up. -
Page 33: Setting External Call Signalling
Configuration and settings The telephone system has been designed for use with 2 external lines. In case you are only using one external line it is strongly recommended to disable access to the second external line which is not in use. Activate/deactivate external line access Example: Access to external line 1 for telephone 23 shall be deactivated. -
Page 34: Call Forwarding With External Calls
Configuration and settings Activate/deactivate external call signalling Example: External call signalling of external line 1 shall be deactivated for telephone 23. 1. Telephone 21: Pick up handset You will hear the internal calling signal. 2. Dial code number Activate programming level. You hear the acknowledge signal. -
Page 35: Activate Automatic External Line Access
Configuration and settings Activate call forwarding 1. Telephone 21: Pick up handset You will hear the internal calling signal. 2. Dial code number Activate the programming level. You hear the acknowledge signal. 3. Dial code number to activate the You hear the acknowledge signal. call forwarding. -
Page 36: Set Music On Hold
Configuration and settings 2. Dial code number Activate the programming level. You hear the acknowledge signal. 3. Dial code number to activate You hear the acknowledge signal. Telephone automatic external line access for 24 now has automatic external line access. telephone 24. -
Page 37: Setting Up Blocked Numbers
Configuration and settings External line Music on Music off Setting up blocked numbers The telephone system provides you with the option to block dialling of certain telephone numbers or digit sequences. 20 blocked numbers and 16 (+ fixed emergency numbers that cannot be deleted) exception numbers are available. With blocking activated first the dialled number will be verified. - Page 38 Configuration and settings Example: Activate blocked numbers for telephone 24 1. Telephone 21: Pick up handset You will hear the internal calling signal. 2. Dial code number Activate the programming level. You hear the acknowledge signal. 3. Dial code number You hear the acknowledge signal.
- Page 39 Configuration and settings Dial lock for long 8211 8212 8213 8214 8215 8216 8217 8218 8210 distance calls on Dial lock for long 8201 8202 8203 8204 8205 8206 8207 8208 8200 distance calls off Entering blocked numbers Blocked numbers can be entered via the programming telephone 21. A DTMF telephone with CLIP function is recommended.
- Page 40 Configuration and settings 1. Telephone 21: Pick up handset You will hear the internal calling signal. 2. Dial code number Activate the programming level. You hear the acknowledge signal. 3. Dial code number Enter code number for entry of blocked number.
- Page 41 Configuration and settings 5. Dial digits The exception numbers can be digits 1,2..., *, of exception number and #. The maximum number of digits is 17. Further digits will be ignored. 6. Hang up. Entering the exception number is done. You will be called back.
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Page 42: Activate/Deactivate Caller Id (Clip)
Configuration and settings Table of pre-set exception numbers Memory index Notes number 3651 0800 07024 08365 5245 91212 cannot be deleted cannot be deleted cannot be deleted cannot be deleted Activate/deactivate caller ID (CLIP) Transfer of CLIP information can be activated/deactivated for every telephone individually. -
Page 43: Set Up Call Waiting Signalling
Configuration and settings Telephone CLIP transfer on CLIP transfer off Set up call waiting signalling To indicate that there is another caller while you are already having a call on external line 1 or 2 you hear a call waiting signal, in case this function is activated. -
Page 44: Sms Terminal Unit Support
To enable you to receive or send short messages (SMS) you need a terminal unit which supports SMS (e.g. tiptel easyDECT XL , 540 Office, 570 Office, 275). Also the following requirements have to be taken into account:... - Page 45 Configuration and settings service centre of www.sms-im-festnetz.de can be accessed via '09003266900' (SMS service centre 2). The way how to register is nit the same with every provider. Please contact your telephone company how this is done. With the telephone company German Telecom e.g., the first registration is free of charge*.
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Page 46: Receiving Sms
Configuration and settings Receiving SMS It is possible to set up one extension (one port) for an external line to receive SMS messages. A terminal unit which supports SMS can then be operated at this port in order to receive incoming SMS messages. For each external line an individual SMS terminal device can be defined. -
Page 47: Switching Between Day And Night Settings
Configuration and settings Deleting the defined SMS port Example: Delete configuration of telephone 21 for SMS communication on external line 1 1. Telephone 21: Pick up handset You will hear the internal calling signal. 2. Dial code number Activate the programming level. You hear the acknowledge signal. -
Page 48: Set Door Bell Signalling
Configuration and settings 4. Dial code number You hear the acknowledge signal.. Day programme activated. LED off. You may programme settings for the features listed below, which then can be accessed via this dial code number. 5. Hang up. Programming is done. Following features can be affected by the day/night programmes: •... -
Page 49: Set Door Opener Authorisation
Configuration and settings Telephone Door bell signalling on Door bell signalling off Set door opener authorisation The door opener can be actuated from every telephone connected to the telephone system in case the option door line module (TSM1) has been installed on the printed circuit board. -
Page 50: Set Duration Of Door Opener Actuation
Configuration and settings Set duration of door opener actuation The duration of the door opener actuation can be programmed between 1 and 9 seconds. Programming can be carried out via telephone 21 according to the table below. In the factory default settings this duration is programmed as 3 seconds. -
Page 51: Pharmacy Function
Configuration and settings Programming can be carried out via telephone 21 according to the table below. In the factory default settings direct access to the door intercom system is deactivated. Activate/deactivate direct access to door intercom system Example: Direct access to door intercom system for telephone 23 shall be activated. -
Page 52: Miscellaneous
Configuration and settings busy signal after the end of a call). Also it is not recommended to have a busy signal being played back at a door intercom system. Miscellaneous Following you will find some basic settings which are independent from the extensions in use. -
Page 53: Audio Sample Of Music On Hold
Configuration and settings In case you only wish to update the clock simply hang up after entering the 4 digits for the time. After the call back you will hear the acknowledge signal. The time has been updated. Audio sample of music on hold With an external line on hold the subscriber will hear a piece of music. -
Page 54: Planning And Installation
Safety notes on the appropriate use of the telephone system Please make sure to observe the following notes with mounting, connecting and operating the telephone system tiptel 2/8 USB: • This device has been tested and approved according to the harmonised European Standard ETSI TS 203 021 and so is suitable for connection to the public analogue telephone network. -
Page 55: Environmental Compatibility
Planning and installation The telephone system may not be installed or operated in the following environments: • Outdoors • In damp rooms (bathroom, shower, swimming bath, ...) • Near to explosives • In location with direct sunlight • With ambient temperatures below 0 °C or above 40 °C •... -
Page 56: Details On The Connectors And Ports Of The Telephone System
Planning and installation Details on the connectors and ports of the telephone system Multi-pin connector for installing optional door module TSM1 8 pairs of screw- ing terminals for Reset button Jack ext. connecting ex- line 1 USB port tensions 21- 28 Audio jack Western jacks to TAE jacks to con-... -
Page 57: Mounting The Telephone System
Planning and installation 16 pin screwing Terminals for all 8 internal subscribers. Two screwing terminals for every terminal extension marked from 1 (for extension 21) through 8 (for extension 28). 4 western jacks RJ11 Western jacks for direct connection of Western jacks are an alternative for terminal units, e.g. -
Page 58: Tools And Material Needed
Planning and installation Tools and material needed • Hammer drill with 6 mm stone drill for wall mounting In case you wish to use the screwing terminals: • Screwdrivers of different size • Wire cutter, cable stripper • Telephone installation cable (e.g. I-Y(ST)Y 2 x 2 x 0,6) in needed quantity and length •... -
Page 59: Wall Mounting Of The Telephone System
Planning and installation This is how to open the cabinet: At the indicated areas (1) insert a slot screwdriver (4 mm) or a similar tool as far as it goes from bottom of the housing in the direction towards the top. Pull the screwdriver towards you (2) which will slacken the snap mechanism and lift the cover towards the back of the unit. -
Page 60: Installing The Cables For The Connectors/Wall Outlets
Planning and installation Installing the cables for the connectors/wall outlets Your telephone system provides you with different options for connecting terminal units such as telephones, fax machines, or answering machines. Terminals that are not in the vicinity of the telephone system (e.g. in another room) will have to be connected by using telephone installation cables and separate connectors or wall outlets (not scope of the delivery). -
Page 61: Connecting Terminal Units
Planning and installation Connecting terminal units e.g. cordless phone TAE jacks (Germany only) USB 21 22 23 24 ext. 2 ext. 1 Audio Western jacks e.g. comfort phone e.g. fax a) Terminal units that are not in the vicinity of the telephone system have to be plugged into the telephone jacks or wall outlets that have been installed before. -
Page 62: Connecting The Telephone System To The External Telephone Lines
Planning and installation Connecting the telephone system to the external telephone lines External line 2 External line 1 Plug in the western plug of the external telephone line 1 in the corresponding western jack on the right and the one for line 2 in the corresponding western jack on the left hand side. And then connect those cable with the wall outlets connected to the telephone network of your telephone company. -
Page 63: Pc Connection
1 as your Fax number (please see also page 26). Indicating power line failure In case of a power line failure telephone 21 is directly connected with external line 1. The comfort telephone tiptel 272 can indicate power line failure via an LED. In order... -
Page 64: Reset Button
Restore power: Plug the AC adapter in again. tiptel 272 now will indicate normal operation of your telephone system, the LED is off. In case of a power line failure the LED goes on and so will inform you about the situation. -
Page 65: Optional Door Module
Planning and installation Firmware update via the update server Push the reset button while in normal operation for 10 seconds. The power LED starts flashing. Once you release the reset button the telephone system will call the update server by using external line 1. The telephone number of the server is pre-set but - if necessary - can be changed via the PC configuration software's expert mode. -
Page 66: Annex
Tiptel.com GmbH Business Solutions has set up a special number for technical support for specialist dealers to provide you with qualified assistance. If your dealer cannot help you, you can also contact Tiptel.com GmbH Business Solutions directly. Initial information can be obtained from our Internet pages listed below in the support section under “FAQ –... -
Page 67: Warranty
In the case of a complaint, the defective product is to be sent to Tiptel.com with a description of the fault and proof of purchase. For warranty-related matters, please contact your... -
Page 68: Ce Mark
Only cardboard and paper from partially recycled material is used. Once your Tiptel product has reached the end of its life time, Tiptel.com GmbH will take it back free of charge. The device will be dismantled properly and then... -
Page 69: Trouble Shooting Guide
Annex Trouble shooting guide Problem Possible cause Solution When picking up the handset you Power line outage. Check mains power, e.g. by do not hear the dialling signal. plugging in another electrical The Power LED is off. device. AC adapter not plugged in. Plug in AC adapter When picking up the handset you Telephone connection not... -
Page 70: Basic Settings Of The Telephone System
Annex External line signalling Activate external line signalling deactivated. (see page 33) Telephone system cannot be Programming telephone set to After picking up the handset press the key to switch to programmed via programming automatic external line access. telephone 21. All code numbers will be sent to internal and then dial the code the external line and not to your... - Page 71 Annex CLIP correction Music on hold external line 1 Music on hold external line 2 Call signalling internal double calling signal 1 Call back signalling double calling signal 3 Calling signal from external line1 single calling signal 1 Calling signal from external line2 single calling signal 1 Receiving CLIP from external line 1 Receiving CLIP from external line 2...
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Page 72: Technical Data
Technical data Technical data Analogue extension ports Feeding voltage: 40 VDC Feeding current: 24 mA +/- 10 % Call signalling voltage: 48V +/- 15 %, 50 Hz Frequency of audio signalling 425 or 440 Hz Max. length of connection cable 0,6 mm: 450 m Dialling mode (analogue): DTMF, pulse dialling... - Page 73 Index Audio signals........9 PC configuration software....29 PC connection........63 Person call / urgency call ....23 Call completion on busy subscriber . 20 Pick-Up..........18 Call deflection ........18 Call groups........24 Caller ID..........42 Query..........14 Calling signals........9 Query with call forwarding....
- Page 76 Tiptel.com GmbH Business Solutions Halskestraße 1 D - 40880 Ratingen Tel.: 0900 100 – 84 78 35* *(with costs) anity Tel.: 0900 100 – TIPTEL* Internet: www.tiptel.de International: Internet: www.tiptel.com Tiptel GmbH Ricoweg 30/B1 A - 2351 Wiener Neudorf Tel.:...