Using The Error Handler Utility - Tektronix Phaser 340 Service Manual

3
Verifying the Printer and Host Connections

Using the Error Handler utility

3-8 Phaser 340 Color Printer
5. When you are able to send a print file to the printer, launch an
application on one of the Novell-networked workstations and print to
the printer's queue.
If a PC has trouble printing directly to the printer, reset the printer and then
download one of the Tek Error Handler utility files to the printer.
1. Locate the TEKEHAND.PS file in the PHSR340 directory on the Printer
Utility diskette.
2. Copy the file TEKEHAND.PS to the PC's hard disk or use the file from
the diskette.
3. Use the DOS COPY command to send the file to the printer. For
example:
COPY tekehand.ps LPT1:.
If necessary, substitute the appropriate port for LPT1:
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.