Verifying That An Application Communicates To The Printer; Using The Error Handler Utility - Tektronix Phaser 440 Service Manual

Verifying that an application communicates to the printer

Using the Error Handler utility

This procedure verifies that an application installed on the Macintosh can print
to the printer. Note that many applications require a special printer page
description file ( APD , PDF , PDX or PPD files) to print to a printer. These files
contain information specific to a particular printer, such as page sizes, margins,
and printing options. Refer to the Utility diskette's README file for the latest
information on which applications require which printer page description file.
The printer page description files are provided on the Drivers and Utilities
diskette.
1.
Ensure that the correct driver is selected in the Chooser.
2. Start an application and select a file that contains text.
3. With an illustration or a page of text displayed, click and scroll down
the File pull-down menu and select Print... .
4.
A print dialog box appears on the screen. Click on the Print button in
the upper right corner of the dialog box to send a file to the printer.
If problems occur at this point, download the error handling utility to the printer
as explained in the next procedure. Contact the Customer Support Hotline at
1-800-835-6100. Refer to the appropriate reference manual for your printer: the
Phaser 440 Drivers and Utilities Printing Reference . Each provides information on
using the printer with specific applications.
If the Macintosh does not print to the printer, download one of the Tek Error
Handler utility files to the printer.
1. Place the printer's Macintosh Printer Utilities diskette in the disk
drive. (The utility files are stored in a compressed format and must be
decompressed before they can be used. The compressed utility file
automatically decompresses when you click on its icon.)
2.
Select the Phaser 440 printer in the Chooser .
3. Locate the Tek Error Handler file in the folder of utilities files.
4. Double-click on its self-sending arrow icon to open and send the file to
the printer. Be sure that the Phaser 440 is selected.
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.
Verifying the Printer and Host Connections
Service Manual
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