Workstation Printing Problems; Image Processor Hard And Soft Error Indicators; Table 6-10 Workstation Printing Problems - Tektronix Phaser 340 Service Manual

Workstation printing problems

Image processor hard and soft error indicators

Table 6-10 Workstation printing problems

Image never prints.
Printer acts as if it is
receiving data, but
nothing comes out of the
printer or the printer goes
back to "Ready" mode
without printing an
image.
Hard errors are image processor self-test failures that prevent the printer from
printing a page. Hard errors cause the rear panel LEDs to stop blinking and
remain on or off. Hard errors are also any error that occurs during service mode.
Soft errors are errors that occur during the normal power-up self-test that, while
limiting the printer, would not stop the printer from printing its startup page. A
message regarding the soft error would then be printed on the startup page
(even if the startup up page had been turned off). Soft errors include failures of
the expansion SIMMs, as well as the SCSI, serial, LocalTalk, parallel, and
Ethernet ports and their cabling or connections.
For serial or parallel printing. Ensure that the print file ends
with a "CTRL-D" character. CTRL-D indicates the end-of-file,
which the printer responds to by closing host-to-printer
communications and then processing and printing the file.
Use a text editor to open and examine the file. There is a
utility file that you can use to tag or remove a CTRL-D to the
end of a print file. TCP/IP and Novell protocols do not accept
CTRL-D with the print files. Refer to the network user manual.
Troubleshooting
Service Manual 6-45
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