3
Troubleshooting
Enabling the PostScript error handler
50
Phaser 780 Color Laser Printer
The error handling utility helps diagnose problems when a job doesn't print; it
provides a PostScript error-handling function to help determine the cause of some
PostScript printing problems. When the error handler is enabled, PostScript errors
and other status information are printed. This utility is useful for debugging
PostScript code.
1.
In the printer's front panel, press Select.
2.
Press a right or left arrow button until the front panel displays this
message:
Printer Menu
Printer Defaults
3.
Press Menu.
4.
Press a right or left arrow button to scroll to this message:
Printer Defaults
PS Error Handler:Off
5.
Press Menu; this message appears:
PS Error Handler
*Off
Select
The * indicates the current selection; Off is the factory default.
6.
Press the right arrow button to change the setting to On.
7.
Press Select.
8.
Press Exit (far right button) until the front panel reads Ready.
After turning on the error handler, resend the print job; the printer produces an error
page.
N
O T E
Windows users:
The Windows error handler overrides the front panel error handler.
To use the front panel error handler, you must disable the Windows error handler as
well as enable the front panel error handler. Go to the Windows PostScript tab and
uncheck the box Print PS Error Info.
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