Using The Error Handler Utility - Tektronix Phaser 560 Service Manual

3
Verifying the Printer and Host Connections

Using the Error Handler utility

3-4 Phaser 560 Color Printer
4. Save the print file and copy it to LPT1 using this syntax:
copy < file.nam > LPT1:
where < file.nam > is the name of the print file.
The printer should load and then eject a blank sheet of paper.
If the print file does not print, print he configuration page and verify
that:
The printer has been set up to service the queue.
The password set for the printer (if one was set by the administrator), is
the same as that used for the print server.
The Ethernet frame type that the printer is using is supported by the file
server.
The correct printer language is being used by the printer to interpret the
incoming print file; this is indicated on the printer's configuration page.
5.
When you are able to send a print file to the printer, launch an
application on one of the Novell-networked workstations and print to
the printer's queue.
If the PC does not print to the printer, reset the printer and then load the error
handling utility into the printer's memory using the menu item Printer Defaults
— PS Error Handler.
Alternatively, reset the printer and then download one of the Tek Error Handler
utility files to the printer or enable the error handler from the front panel.
1. Locate the TEKEHAND.PS file in the PHSR560 directory on the Printer
Utility diskette.
2.
Copy the file TEKEHAND.PS to the PC's hard disk or use the file from
the diskette.
3. Use the DOS COPY command to send the file to the printer. For
example:
COPY tekehand.ps LPT1:
If necessary, substitute the appropriate port for LPT1:
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.