Verifying That An Application Communicates To The Printer; Using The Error Handler Utility - Tektronix Phaser 340 Service Manual

Verifying that an application communicates to the printer

Using the Error Handler utility

This procedure verifies that an application installed on the Macintosh can print
to the printer. Note that many applications require a special printer page
description file ( APD , PDF , PDX or PPD files) to print to a printer. These files
contain information specific to a particular printer, such as page sizes, margins,
and printing options. Refer to the Driver's and Utility diskette's README file
for the latest information on which applications require which printer page
description file. The printer page description files are provided on the Drivers
and Utilities diskette.
1.
Ensure that the correct driver is selected in the Chooser.
2. Start an application and select a file that contains text.
3. With an illustration or a page of text displayed, click and scroll down
the File pull-down menu and select Print... .
4.
A print dialog box appears on the screen. Click on the Print button in
the upper right corner of the dialog box to send a file to the printer.
If problems occur at this point, download the error handling utility to the printer
as explained in the next procedure. Contact the Customer Support Hotline at
1-800-835-6100. Refer to the appropriate reference manual for your printer: the
Phaser 340 Drivers and Utilities Printing Reference . Each provides information on
using the printer with specific applications.
If the Macintosh does not print to the printer, reset the printer and then
download one of the Tek Error Handler utility files to the printer.
1. Place the printer's Macintosh Printer Utilities diskette in the disk
drive.
2.
Select the Phaser 340 printer in the Chooser .
3. Locate the Tek Error Handler file in the folder of utilities files.
4. Double-click the LaserWriter utility.
5.
From the Utilities menu, select Download PostScript file . Select the
file Tek Error Handler and download it to the printer.
This loads the error handling utility into the printer's memory where it remains
until the printer is turned off. Send a file to the printer as explained in the
previous procedure. If an error occurs, the printer will print a page listing the
error.
Verifying the Printer and Host Connections
Service Manual
3
3-3