Setting Up Callvisor Asai - Avaya Communication Manager Administrator's Manual

Considerations
If your system has an expansion cabinet (with or without duplication), ASAI resources
●
should reside on the system's Processor Cabinet.
Interactions
See Avaya CallVisor ASAI Technical Reference.

Setting up CallVisor ASAI

CallVisor Adjunct-Switch Applications Interface (ASAI) can be used in the telemarketing and
help-desk environments. It is used to allow adjunct applications to monitor and control
resources in Avaya Communication Manager.
Before you start
On the System-Parameters Customer-Options
●
- ASAI Link Core Capabilities field is y. If not, contact your Avaya representative.
- Computer Telephony Adjunct Links field is y if the adjunct is running the CentreVu
Computer Telephony.
Instructions
To set up CallVisor ASAI:
1. Type add cti-link nn, where nn is a number between 1 and 16. Press Enter.
The CTI Link screen appears.
Setting up CallVisor ASAI
screen, verify the:
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