Other Useful Settings - Avaya Communication Manager Administrator's Manual

Planning the System

Other Useful Settings

There are many settings that control how your system operates and how your users phones
work. Most of these you administer through one of the System Parameters screens. This
section describes a few of the items you can enable in your system to help your users work
more efficiently. See
available system settings.
Automatic callback if an extension is busy
You can allow users to request that the system call them back if they call a user whose
telephone is busy. For more information, see "Automatic Callback" in Feature Description and
Implementation for Avaya Communication Manager, 555-245-205.
Automatic hold
You can set a system-wide parameter that allows your users to initiate a call on a second line
without putting the first call on Hold. This is called Automatic Hold, and you enable it on the
Feature-Related System Parameters
when a the user presses the second line button.
Bridging onto a call that has gone to coverage
You can allow users to join (bridge) on to a call that rang at their extension and then went to
coverage before they could answer. For more information, see "Temporary Bridged
Appearance" in Feature Description and Implementation for Avaya Communication Manager,
555-245-205.
Distinctive ringing
You can establish different ringing patterns for different types of calls. For example, you can
administer your system so that internal calls ring differently from external calls or priority calls.
For more information, see "Distinctive Ringing" in Feature Description and Implementation for
Avaya Communication Manager, 555-245-205.
72 Administrator Guide for Avaya Communication Manager
Feature-Related System Parameters
screen. If you do not turn this on, the active call drops
for a more detailed description of the