Physical Installation - Avaya Communication Manager Administrator's Manual

Enhanced Mode Operation
The Enhanced multimedia complex provides a much more tightly coupled integration of the
complex voice station and H.320 DVC system. In Enhanced Mode:
Both multimedia and voice calls must originate at the telephone set.
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Voice and multimedia calls can be controlled at the telephone set.
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Conferencing is spontaneous and established just like a voice-only conference call.
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There is extensive support for multimedia feature interaction. Most voice features work the
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same for multimedia calls.
Service Links can be either "permanent" or "as-needed."
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Physical Installation

The physical components necessary to utilize MMCH capabilities include:
H.320 DVC systems that are BRI connected to the Avaya DEFINITY Server.
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Non-BRI multifunction telephones.
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Avaya TN787 MultiMedia Interface (MMI) and TN788 Voice Conditioner (VC) boards.
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A T.120 Extended Services Module (ESM) server (necessary only if you plan to do T.120
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data collaboration). Connectivity of the ESM requires an additional TN787 along with a
TN2207 DS1 circuit pack.
Dual Port Desktop
Both Basic and Enhanced multimedia complexes are dual-port desktops that consist of:
A BRI-connected multimedia-equipped PC that supports the H.320 protocol.
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A non-BRI-connected multifunction telephone set.
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The PC and the multifunction telephone are individually wired to the Avaya DEFINITY Server.
These two pieces of equipment can be administratively associated to form a Basic or
ENHANCED multimedia complex
MMCH works with any H.320 system that is fully H.320 compliant and operates at the 2B or
128K rate.
Note:
If you intend to share applications among users or whiteboard capabilities, the
Note:
endpoint software you choose must also support the T.120 protocol.
Multimedia Call Handling
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