Administering Answer Detection - Avaya Communication Manager Administrator's Manual

Managing Trunks

Administering Answer Detection

Use this procedure to administer an outgoing or two-way trunk group for network answer
supervision or answer supervision by timeout. If your network supplies answer supervision to a
trunk group, you can administer Avaya Communication Manager to recognize and respond to
that signal. If your network does not supply answer supervision, you can set a timer for all calls
on that group. When the timer expires, Communication Manager assumes the call has been
answered and call detail recording starts (if you are using CDR).
For information about answer detection by call classification, contact your Avaya technical
support representative or see "Answer Detection" in Feature Description and Implementation
for Avaya Communication Manager, 555-245-205 for an introduction.
Before you start
Determine whether the trunk group receives answer supervision from your service provider or
private network. For example, most loop-start CO, FX, and WATS trunks do not provide answer
supervision.
Instructions
As an example, we will administer trunk group 5 for both types of answer detection.
To administer trunk group 5 for answer supervision from the network:
1. On the Trunk Group
2. Press Enter to save your change.
Now we will administer answer supervision by timeout. We'll set the timer to 15 seconds. To
administer trunk group 5 for answer supervision by timeout:
1. On the Trunk Group
2. Press Enter to save your change.
Related topics
See :Answer Detection" in Feature Description and Implementation for Avaya Communication
Manager, 555-245-205, for detailed information about this feature.
446 Administrator Guide for Avaya Communication Manager
screen for group 5, type y in the Receive Answer Supervision field.
screen for group 5, type 15 in the Answer Supervision Timeout field.