Using Telephones As Intercoms - Avaya Communication Manager Administrator's Manual

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Managing Group Communications
Related topics
See "Whisper Paging" in Feature Description and Implementation for Avaya Communication
Manager, 555-245-205, for detailed information on whisper paging.

Using Telephones as Intercoms

Use this procedure to make communications quicker and easier for users who frequently call
each other. With the intercom feature, you can allow one user to call another user in a
predefined group just by pressing a couple of buttons. You can even administer a button that
always calls a predefined extension when pressed.
Instructions
Administering the intercom feature is a 2-step process. First, you create an intercom group and
assign extensions to it. Then, to allow group members to make intercom calls to each other, you
administer feature buttons on their phones for automatic intercom, dial intercom, or both. This
section also provides instructions for allowing one user to pick up another user's intercom calls.
In this example, we'll create intercom group 1 and add extensions 2010 to 2014.
1. Type add intercom-group 1 and press Enter.
The
Intercom Group
498 Administrator Guide for Avaya Communication Manager
screen appears.

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