Upgrading Phones; Swapping Telephone - Avaya Communication Manager Administrator's Manual

You may also find it handy to set up multiple phones for testing applications and features before
you provide them to users. You may want to have a telephone that mimics each type of user
telephone in your organization. For example, if you have four basic telephone templates, one
for executives, one for marketing, one for technicians, and one for other employees, you may
want to have examples of each of these phones so you can test new features or options. Once
you are satisfied that a change works on the test telephone, you can make the change for all the
users in that group.

Upgrading Phones

If you want to change telephone types for a user and do not need to change locations, you can
just access the station screen for that extension and enter the new model number.
Tip:
This method can be used only if the new telephone type matches the existing
Tip:
port type (such as digital telephone with a digital port).
For example, if a user at extension 4556 currently has a 7410+ telephone and you want to
replace it with a new 8411D telephone:
1. Type change station 4556 and press Enter.
The Station
2. Overwrite 7410+ with 8411D in the Type field.
Now you can access the functions and feature buttons that correspond to an 8411D
telephone.

Swapping Telephone

You will often find that you need to move or swap phones. For example, employees moving
from one office to another may want to bring their phones. In this case, you can use X ports to
easily swap the phones.
In general, to swap one telephone (telephone A) with another telephone (B), you change
telephone A's port assignment to x, change telephone B's port assignment to A's old port, and,
finally, change the x for telephone A to B's old port. Note that these swapping instructions work
only if the two phones are the same type (both digital or both analog, etc.).
screen for 4556 appears.
Upgrading Phones
Issue 1 June 2005 87