Assigning A Terminating Extension Group - Avaya Communication Manager Administrator's Manual

Handling Incoming Calls

Assigning a Terminating Extension Group

A Terminating Extension Group (TEG) allows an incoming call to ring as many as 4 phones at
one time. Any user in the group can answer the call.
Once a member of the TEG has answered a group call, the TEG is considered busy. If a second
call is directed to the group, it follows a coverage path if one has been assigned.
Instructions
Now assign a terminating extension group to the advertising department. For example, we will
assign this TEG to extension 6725.
1. Type add term-ext-group next and press Enter.
The Terminating Extension Group
Figure 105: Terminating Extension Group screen
Group Number: 1
Group Name: advertising
Security Code:
ISDN Caller Disp: mbr-name
AUDIX Name:
GROUP MEMBER ASSIGNMENTS
Ext
1: 5101
2:
2. In the Group Extension field, type 6725.
This is the extension for the advertising group.
3. In the Group Name field, type advertising.
This is the name of the group.
4. In the Coverage Path field, type 5.
This is the number of the call coverage path for this group.
250 Administrator Guide for Avaya Communication Manager
TERMINATING EXTENSION GROUP
Name (first 26 characters)
26 character name sta 5101
screen appears.
Group Extension: 6725
Coverage Path: 5
LWC Reception: none
Messaging Server Name:
Ext Name (first 26 characters)
3:
4: 5102 26 character name sta 5102
COR: 1
TN: 1