Telephone Dialing - Avaya Communication Manager Administrator's Manual

Managing Data Calls

Telephone dialing

DCP telephone dialing allows telephone users to originate and control data calls from a
telephone.
Users can set up a call using any unrestricted telephone and then transfer the call to a data
endpoint.
The primary way to make data calls is with multiappearance telephone data-extension buttons.
Assign any administrable feature button as a data-extension button. The data-extension button
provides one-touch access to a data module. The number of assigned data-extension buttons
per telephone is not limited.
The following options, either alone or combined, permit flexibility in making data calls from a
telephone.
One-Button Transfer to Data
●
A user can transfer a call to the associated data module by pressing the data-extension
button after the endpoint answers.
Return-to-Voice
●
A user can change the connection from data to voice. The user presses the data-extension
button associated with the busy data module. If the user hangs up, the call disconnects.
Return of a data call to the telephone implies that the same data call is continued in the
voice mode, or transferred to point.
The Return-to-Voice feature is denied for analog adjuncts.
Data Call Preindication
●
A user, before dialing a data endpoint, can reserve the associated data module by pressing
the data-extension button. This ensures that a conversion resource, if needed, and the data
module are reserved for the call. Avaya recommends the use of Data Call Preindication
before 1-button transfer to data for data calls that use toll-network facilities. Data Call
Preindication is in effect until the associated data-extension button is pressed again for a
1-button transfer; there is no time-out.
ISDN-BRI data modules
Data-terminal dialing
A user can set up and disconnect data calls directly from a data terminal without using a
telephone as follows:
1. The user presses Enter a few times. If the CMD: prompt does not appear, the user presses
Break A + T at the same time, and then presses Enter.
2. At the CMD: prompt, the user types and presses Enter.
3. To disconnect, the user enters +++. At the CMD: prompt, the user types end and presses
Enter.
510 Administrator Guide for Avaya Communication Manager