Attendant Console Feature Buttons - Avaya Communication Manager Administrator's Manual

Managing Attendant Consoles

Attendant Console Feature Buttons

The following table lists the feature buttons that you can assign to an attendant console.
Table 3: Attendant console feature buttons
Feature or
Function
Abbreviated
Dialing
Administered
Connection
[status lamp]
Automatic Call
Distribution (ACD)
Attendant
Console (Calls
Waiting)
Attendant Control
of Trunk Group
Access (Activate)
Attendant Control
of Trunk Group
Access
(Deactivate)
166 Administrator Guide for Avaya Communication Manager
Recommended Name Entered on
Button Label Station Screen
AD abrv-dial (List:___
DC:___)
AC Alarm ac-alarm
After Call Work after-call (Grp. No.__)
Assist assist (Grp. No:__)
Auto In auto-in (Grp. No.__)
Auxiliary Work aux-work (Grp. No.__)
Manual-In manual-in (Grp. No.__)
Release release
Work Code work-code
Stroke (0-9) stroke-cnt (Code:_)
CW Aud Off cw-ringoff
Cont Act act-tr-grp
Cont Deact deact-tr-g
Maximum Notes
Allowed
1
1 per List/
DC
1
2
N
2
1 per split
group
2
1 per split
group
2
1 per split
group
2
1 per split
group
1
1
3
1
1
1
1
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