HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual page 46

Diagnostics
Note:
Record the date, time, and listed sequence, and determine if the codes are related to
the reported problem. Begin fault isolation with the most recent event code with the
highest severity level. Other codes may accompany this event code, or may indicate a
normal indication after a problem is recovered.
1. At the Hardware View, click Logs > Event Log. The Event Log displays
Figure 13: Event Log
2. Record the event code, date, time, and severity (Informational, Minor,
3. Record all event codes that may relate to the reported problem.
Were one or more event codes found?
NO
Return to
step, contact the next level of support. Exit MAP.
39
Are you at the switch reporting the problem?
YES
48
If multiple event codes are found, note all codes and associated severity levels.
(Figure 13).
Major, Severe, or Fatal).
YES
Go to Table 4
step 1 and perform fault isolation again. If this is the second time at this
NO
Go to step 51.
on page 27 to interpret event codes. Exit MAP.
Edge Switch 2/24 Service Manual