Internet Access - ZyXEL Communications WAP6804 User Manual

14.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
1
Start Guide.
Try to connect directly to the gateway. If you can access the Internet, check that the WAP6804 has
2
connected to the gateway by checking the Status screen. See
If you are trying to access the Internet wirelessly, make sure the wireless settings in the wireless client are
3
the same as the settings in the WAP6804.
Disconnect all the cables from your device, and follow the directions in the Quick Start Guide again.
4
If the problem continues, contact the network administrator or vendor.
5
I cannot access the Internet anymore. I had access to the Internet (with the WAP6804), but my
Internet connection is not available anymore.
Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick
1
Start Guide and
Reboot the WAP6804.
2
Try to connect directly to the gateway. If you can access the Internet, check that the WAP6804 has
3
connected to the gateway by checking the Status screen. See
If the problem continues, contact the network administrator or vendor.
4
The Internet connection is slow or intermittent.
There might be a lot of traffic on the network. Look at the LEDs, and check
1
WAP6804 is sending or receiving a lot of information, try closing some programs that use the Internet,
especially peer-to-peer applications.
Check the signal strength. If the signal strength is low, try moving the WAP6804 closer to the AP if
2
possible, and look around to see if there are any devices that might be interfering with the wireless
network (for example, microwaves, other wireless networks, and so on).
Reboot the WAP6804.
3
If the problem continues, contact the network administrator or vendor, or try one of the advanced
4
suggestions.
Chapter 14 Troubleshooting
Section 1.3 on page 11.
WAP6804 User's Guide
Section 4.5 on page
Section 4.5 on page
83
26.
26.
Section 1.3 on page 11. If the