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The wrong characters appear on the screen
Complete the following steps until the problem is solved:
1. Verify that the language and locality settings are correct for the keyboard and operating system.
2. If the wrong language is displayed, update the server firmware to the latest level. See
firmware" on page
260.
Network problems
Use this information to resolve issues related to networking.
•
"Cannot wake server using Wake on LAN" on page 293
•
"Could not log in using LDAP account with SSL enabled" on page 293
Cannot wake server using Wake on LAN
Complete the following steps until the problem is resolved:
1. If you are using the dual-port network adapter and the server is connected to the network using Ethernet
5 connector, check the system-error log or IMM2 system event log (see
make sure:
a. Fan 3 is running in standby mode, if Emulex dual port 10GBase-T embedded adapter is installed.
b. The room temperature is not too high (see
c. The air vents are not blocked.
d. The air baffle is installed securely.
2. Reseat the dual-port network adapter.
3. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the
server.
4. If the problem still remains, replace the dual-port network adapter.
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Observable problems
Use this information to solve observable problems.
•
"Server hangs during the UEFI boot process" on page 294
•
•
•
•
"Voltage planar fault is displayed in the event log" on page 295
•
"Unusual smell" on page 295
•
"Server seems to be running hot" on page 295
•
•
"Cracked parts or cracked chassis" on page 296
"Specifications" on page
"Update the
"Event logs" on page
269),
3).
.
Chapter 8
Problem determination
293
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Table of Contents
Troubleshooting
