Network Problems; Observable Problems - Lenovo ThinkEdge SE350 V2 User Manual

Network problems

Use this information to resolve issues related to networking.
• "Cannot wake server using Wake on LAN" on page 201
• "Could not log in using LDAP account with SSL enabled" on page 201
Cannot wake server using Wake on LAN
Complete the following steps until the problem is solved.
1. Check the system event log and resolve any related problems. To view the system event log, go to
Setup Utility and select Security ➙ System Event Log ➙ View System Event Log.
2. Change the Wake on LAN setting. Go to Setup Utility and select Power ➙ Automatic Power On ➙
Wake on LAN. The default setting is automatic. Change it to primary.
3. Remove and reinstall the I/O module board.
4. Turn off the server and disconnect it from the power source; then, wait 10 seconds before restarting the
server.
5. If the problem recurs, replace the I/O module board.
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.

Observable problems

Use this information to solve observable problems.
• "Server hangs during the UEFI boot process" on page 201
• "The server immediately displays the POST Event Viewer when it is turned on" on page 202
• "Server is unresponsive (POST is complete and operating system is running)" on page 202
• "Server is unresponsive (POST failed and cannot start System Setup)" on page 202
• "Voltage planar fault is displayed in the event log" on page 203
• "Unusual smell" on page 203
• "Server seems to be running hot" on page 203
• "Cannot enter legacy mode after installing a new adapter" on page 203
• "Cracked parts or cracked chassis" on page 203
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure
that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress
To recover a system that hangs during the boot process with Legacy Option ROM settings, see the following
Tech Tip:
https://datacentersupport.lenovo.com/solutions/ht506118
.
Chapter 8 Problem determination
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