Table of Contents
Advertisement
The wrong characters appear on the screen
Complete the following steps until the problem is solved:
1. Verify that the language and locality settings are correct for the keyboard and operating system.
2. If the wrong language is displayed, update the server firmware to the latest level. See
updates" on page
6.
Management controller remote presence cannot work
The management controller remote presence function is unable to display the system screen when an
optional video adapter is present. To use the management controller remote presence function, remove the
optional video adapter or use the onboard VGA as the display device.
Network problems
Use this information to resolve issues related to networking.
•
"Could not log in using LDAP account with SSL enabled" on page 165
Could not log in using LDAP account with SSL enabled
Complete the following steps until the problem is resolved:
1. Make sure that the license key is valid.
2. Generate a new license key and log in again.
Observable problems
Use this information to solve observable problems.
•
"Server hangs during the UEFI boot process" on page 165
•
"The server immediately displays the POST Event Viewer when it is turned on" on page 166
•
"Server is unresponsive (POST is complete and operating system is running)" on page 166
•
"Server is unresponsive (POST failed and cannot start System Setup)" on page 166
•
"Voltage planar fault is displayed in the event log" on page 167
•
"Unusual smell" on page 167
•
"Server seems to be running hot" on page 167
•
"Cannot enter legacy mode after installing a new adapter" on page 167
•
"Cracked parts or cracked chassis" on page 167
Server hangs during the UEFI boot process
If the system hangs during the UEFI boot process with the message UEFI: DXE INIT on the display, make sure
that Option ROMs were not configured with a setting of Legacy. You can remotely view the current settings
for Option ROMs by running the following command using the Lenovo XClarity Essentials OneCLI:
onecli config show EnableDisableAdapterOptionROMSupport --bmc xcc_userid:xcc_password@xcc_ipaddress
To recover a system that hangs during the boot process with Legacy Option ROM settings, see the following
Tech Tip:
https://datacentersupport.lenovo.com/us/en/solutions/ht506118
"Firmware
.
Chapter 4
Problem determination
165
Advertisement
Table of Contents
