Troubleshooting Digital Service Units; Troubleshoot Alarms And Call Logs - Mitel 3300 Technician's Handbook

Troubleshooting Digital Service Units

Troubleshoot Alarms and Call Logs

To query alarms or call logs
1. Log on to the 3300 BRI NSU.
2. Enter the Configuration menu item number.
3. Enter the Debug menu item number.
4. Enter the Alarms and Call Log menu item number.
5. Do one of the following:
• To query the alarms, enter the Query Alarms menu
item number.
• To query the call logs, enter the Query Call Logs
menu item number.
To clear and reset the call log
1. Log on to the BRI card.
2. Enter the Configuration menu item number.
3. Enter the Debug menu item number.
4. Enter the Alarms and Call Log menu item number.
5. Enter the Restart Call Log menu item number. The
following message appears: ARE YOU SURE? (Y or
N) [N]>
6. Enter y.
To query the status of the BRI channels
1. Log on to the BRI card.
2. Enter the Configuration menu item number.
3. Enter the Debug menu item number.
Troubleshooting
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