Troubleshooting Hardware
Troubleshooting Alarms
To troubleshoot Alarms
1. Go through Table 41 below.
2. If you cannot solve the problem using Table 41, go
If you still can't find the problem, call Mitel Networks
Technical Support (see "Before You Contact Technical
Support" on page 142).
Table 41. Troubleshoot Alarms
Alarm
E2T ICP Com
through the steps in "Generic Troubleshooting Steps"
on page 144.
Probable Cause
E2T card has no IP
address.
Troubleshooting
Corrective Action
If you are using the
Controller's internal
DHCP server for the
E2T: ensure you
assigned a static IP
address to the E2T
using the correct MAC
address (see Step 4 in
"Program the
Controller DHCP
settings." on page 25).
If you are using an
external DHCP for
the system: ensure
that Options 66 and
67 are programmed
correctly (see
Appendix A on page
215).
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