Mitel 3300 Technician's Handbook page 119

9. Click Yes to include the voice mail messages in your
backup.
Note: The upgrade will erase the voice mail messages
in your system, so you need to back them up now. Note
that including voice mail messages can significantly
increase the backup time.
10. Click Start Backup. The system displays progress
and, eventually, a back-up complete message.
Note: During a system backup, the 5140 IP Appliance
will be unable to access the following applications through
the command keys: Online Services, Personal Directory,
Bookmarks, and Speed Dials.
Time: The system takes approximately 30 to 90 minutes
to back up an average-sized database, and
approximately 4 hours to back up a large voice mail
database.
11. Click OK.
12. Verify the presence of the backup file on the local
drive.
13. Use the following procedure to ensure that your ESM
backup file contains your voice mail messages before
proceeding with the software installation:
• Change the backup file name to .tar file (for
example, May10 to May10.tar)
• Use WinZip to open your renamed .tar file
• Look for files with the name of 002Vxxxxxxx.vox
(where xxxxxxx is a variable,
system-generated, alphanumeric string), which are
played and unplayed messages, and
003msgxxxx.vox (where xxxx is the extension
number), which contain the status of messages
belonging to that extension.
Upgrade and FRUs
101