Mitel 3300 Manuals

Manuals and User Guides for Mitel 3300. We have 21 Mitel 3300 manuals available for free PDF download: Technician's Handbook, General Information Manual, Hardware Technical Reference Manual, User Manual, Installation And Configuration Manual, Manual, Configuration Notes, Reference Manual, Quick Reference Manual, Quick Reference

Mitel 3300 Technician's Handbook

Mitel 3300 Technician's Handbook (320 pages)

Integrated Communications Platform

Brand: Mitel | Category: Conference System | Size: 1.98 MB

Table of Contents

Table of Contents
3
List of Figures
13
Chapter 1 Introduction

19
Chapter 3 Upgrade and Frus

101
- About this Chapter
  103
- Upgrading a 3300 ICP
  104
- Before You Begin
  104
- Overview
  104
- Table 27. 3300 Upgrade Options
  104
- About the 3300 Controller
  105
- Figure 13. Slots Location for 100-User System
  105
- Figure 14. Slots Location for 250- and 700-User Systems
  105
- Table 28. 3300 Controller Versions
  105
- Upgrading to a 300 Mhz Controller
  106
- Upgrading to 30 Voice Mail Ports
  107
- Before You Begin
  107
- Table 29. Voice Mail Upgrade Preconditions
  107
- Program the Additional Voice Mail Ports
  108
- Add a DSP Module for 30 Voice Mail Ports
  108
- Adding Compression Channels
  109
- Before You Begin
  110
- Add Compression DSP Module(S)
  110
- Upgrading to a 700-User System
  111
- Table 32. Installing Compression DSP Module(S)
  111
- Before You Begin
  112
- Add User Capacity
  112
- Table 33. 250- to 700-User Upgrade Preconditions
  112
- Upgrading 3300 ICP Software
  113
- Before You Begin
  115
- Upgrade Procedure Overview
  116
- Upgrade the 3300 Software
  117
- Table 35. Vxworks Settings
  122
- Replacing Frus
  127
- Overview
  127
- Replacing Controller Frus
  127
- Removing/Installing the Controller Cover
  128
- Replace the Hard Drive
  130
- Replace the System ID Module
  131
- Figure 15. Replacing the Controller Hard Drive
  131
- Replace the Dual FIM Module
  132
- Replace the MMC Module (DSP, Echo Canceller)
  133
- Replacing Peripheral Unit Frus
  134
- Overview
  134
- Remove/Install the Front Panel
  135
- Replace the Circuit Card
  135
- Replace the Peripheral Unit Power Converter
  136
- Replace the Peripheral Unit Power Distribution Unit (PDU)
  138
- Figure 16. Peripheral Node Power Converter Connections
  138
- Replace the Peripheral Unit Cooling Fan
  139
- Replace the Peripheral Unit FIM
  140
- Replace the Peripheral Unit Switch Controller Card
  141
- Replacing Digital Service Unit Frus
  141
- Overview
  141
- Replace the Front Panel
  141
- Replace the Circuit Card
  142
- Replace a BRI Card
  142
- Replace a BRI Interface Assembly
  142
- Replace the Formatter Cards (CEPT, DS1)
  143
- Replace the PRI Card
  143
- Figure 17. Installing the BRI Interface Assembly
  143
- Replace a Peripheral Resource Card
  144
- Replace the Fiber Interface Module
  144
- Replace the R2 Card
  146
- Figure 18. Setting R2 Card Termination Impedance
  146
Chapter 4 Programming

147
- About this Chapter
  149
- Programming the System
  149
- Overview of Programming
  149
- Program DHCP Options
  149
- Using IMAT
  150
- Registering IP Telephones from the Station
  151
- Register IP Phones
  151
- Programming the E2T Via a Debug Cable
  153
- Table 36. Debug Cable E2T Vxworks Settings
  153

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Mitel 3300 Technician's Handbook

Mitel 3300 Technician's Handbook (431 pages)

3300 IP Communications Platform Communications Director Release 5.0

Brand: Mitel | Category: Telephone System | Size: 3.26 MB

Table of Contents

Table of Contents
3
Chapter 1 : Getting Started

11
- Purpose of this Handbook
  13
- Start here Guide
  15
  - What You Received
    15
  - What You Need for Installation
    15
  - Preparation
    15
  - Initial Setup
    16
  - Install Hardware
    16
  - Program System
    16
  - Install System Software
    16
  - Maintain System
    17
  - Install and Replace Units
    17
- About the 3300 ICP
  18
  - 3300 ICP Documentation - Mitel Edocs
    18
  - Contacting Mitel
    19
Chapter 2 : Initial Setup

21
Chapter 3 : Installation and Programming

49
- Install Hardware
  51
- Program System
  80
Chapter 4 : Software Installation

91
- About Installing and Upgrading Software
  93
Install System Software Manually

95
Chapter 5 Maintenance

125
- Check System
  127
  - Check Alarm State
    127
  - Check System Health
    127
  - Check Controller Hardware Profile
    128
  - Maintain Voip Security
    128
- View Logs
  129
  - View Maintenance or Software Logs
    129
  - Collect System Logs
    129
  - View Logs Remotely, TCP/IP Socket Numbers
    131
  - View Login and Logout Audit Logs
    132
  - Downloading Mxe Server Logs
    132
- Detect Device Moves for E911
  133
  - Monitor Device Moves
    133
  - Detecting Device Moves
    136
  - Viewing Device Connectivity Logs
    136
- Analyze IP Phone Issues
  137
- Power down the Controller
  139
- Perform a System Reset
  139
- Back up a Database
  140
- Restore a Database
  142
- Migrate SX-2000 Database Across Platforms
  146
- Converting a PRI Database on a Universal NSU
  148
- Export Configuration Data
  149
- Import Configuration Data
  150
- Restoring Default Addresses on Mxe Server
  151
- Assign Static IP Addresses to IP Phones
  152
- Providing Power over Ethernet to Devices (CXI/CXI II)
  155
- Recover Mxe Server
  156
  - Before You Begin
    156
  - Install Replacement Hardware
    156
  - Connect Laptop PC and CD/DVD Drive
    157
  - Install Mitel Application Server Software
    158
  - Configure MAS Parameters
    159
  - Configure Server Manager Fields
    160
  - Reset Mxe Server System IP Address to Default
    165
Chapter 6 : Install and Replace Units

167
- Component Replacement Notes
  169
  - Mxe and Mxe Server
    170
- Add or Replace Controller Frus
  176
Component

177

Mitel 3300 Hardware Technical Reference Manual

Mitel 3300 Hardware Technical Reference Manual (161 pages)

IP Communications Platform Communications Director Release 5.0

Brand: Mitel | Category: Telephone Accessories | Size: 1.84 MB

Table of Contents

Table of Contents
3
Chapter 1 Introduction

9
- About this Guide
  11
- Important Safety Instructions
  11
- 3300 ICP Overview
  11
- New Hardware
  11
  - Mitel Communications Director Release 5.0
    11
  - Mitel Communications Director Release 4.2
    11
  - Mitel Communications Director Release 4.0
    12
  - 3300 ICP Release 9.0
    12
  - 3300 ICP Release 8.0 UR3
    12
  - 3300 ICP Release 8.0 UR2
    12
  - 3300 ICP Release 8.0 UR1
    12
  - 3300 ICP Release 8.0
    13
  - 3300 ICP Release 7.1
    13
  - 3300 ICP Release 7.0
    13
  - Supporting Documentation
    13
Chapter 2 : 3300 ICP Controllers

17
- 3300 ICP Controller Units
  17
  - Description
    17
    
    Controller Types
    17
    
    Optional Components
    18
  - AX Controller
    18
    
    Optional Configuration
    21
    
    Standard Configuration for AX
    21
  - Mxe Controller
    21
    
    Optional Configuration
    23
    
    Standard Configuration for Mxe
    23
  - Mxe Server
    24
    
    Standard Configuration for Mxe Server
    25
    
    Optional Configuration
    26
  - CX and CXI Controllers
    26
    
    Standard Configuration for CX and CXI
    28
    
    Optional Configuration
    29
  - CX II and CXI II Controllers
    29
    
    Front View - CX II
    30
    
    Front View - CXI II
    31
    
    Rear View - CX(I) II
    31
    
    Optional Configuration
    32
    
    Standard Configuration for CX(I) II
    32
- Connections
  33
  - Controller Interfacess
    33
  - Ports (Printer and Maintenance)
    35
  - Copper Interface (Embedded and MMC) Ports
    35
  - Ethernet Ports
    35
  - Alarm Port
    37
- Field Upgradeable and Replaceable Controller Modules (AX, Mxe, CX/CXI, CX II/CXI II)
  38
  - Stratum 3 Clock Module
    40
    
    Description
    40
  - Mxe Processor (E2T/RTC)
    40
  - Digital Signal Processor Modules
    40
    
    Dsp II MMC
    40
    
    Quad DSP MMC
    40
  - Echo Canceller Module
    41
  - Quad Copper Interface Module (CIM)
    41
    
    Description
    41
    
    Specifications
    42
  - Dual Fiber Interface Module (FIM)
    42
    
    Description
    42
    
    Specifications
    43
  - Dual T1/E1 Framer
    43
    
    Description
    43
    
    Specifications
    45
    
    Pin Allocations
    46
  - T1/E1 Combo Card
    46
    
    Description
    46
    
    Pin Allocations
    47
    
    Specifications
    47
  - Quad Basic Rate Interface (BRI) Framer
    48
    
    Description
    48
    
    Pin Allocations
    49
    
    Specifications
    49
- AX and ASU II Specific Modules
  50
  - Analog Line Cards (for AX and ASU II Only)
    50
  - AX/ASU II Specifications
    51
- Analog Boards
  53
  - Analog Main Board/Analog Option Board
    53
    
    Description
    53
    
    Specifications
    57
    
    Recommendations for North American LS Trunks
    60
    
    Recommendations for UK LS Trunks
    60
    
    LS Trunk Impedance Characteristics
    61
    
    Music on Hold
    66
    
    Music on Hold and Paging Specifications
    66
    
    Paging
    66
    
    Pin Allocations
    66
    
    Application Processor Card - APC-Mxe (Mxe Server)
    69
    
    Description
    69
    
    APC-CX(I) II Assembly
    70
    
    Application Processor Card - APC-CX(I)
    70
    
    Description
    70

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Mitel 3300 General Information Manual

Mitel 3300 General Information Manual (184 pages)

Integrated Communications Platform

Brand: Mitel | Category: Conference System | Size: 4.34 MB

Table of Contents

Table of Contents
3
About this Document
7
Overview
11
- Mitel 3300 Integrated Communications Platform
  11
System
13
- Packaging Strategy
  14
- System Architecture
  15
- Physical System Features
  16
- 3300 ICP Controller
  16
  - CX and CXI Controllers
    16
  - Mxe Controller
    19
- Network Services Units
  21
  - Universal Network Services Unit
    21
  - R2 Network Services Unit
    22
  - Citellink Gateway
    22
- Analog Services Unit II
  24
- Peripheral Unit
  25
  - Unsupported Devices
    26
- Peripherals
  26
- Modules and Cards
  27
- Application Processor Card (CXI)
  32
  - Description
    32
- Network
  33
  - Lines
    33
  - Trunks
    33
  - ISDN (Integrated Services Digital Network)
    35
  - IP Networking
    36
  - SIP Trunks
    37
- Compression
  38
- Resiliency
  39
  - Advantages over Redundancy
    40
  - Devices that Support Resiliency
    41
- Spanning Tree Protocol (STP)
  41
Migration
43
- SX-2000 Adjunct
  43
- Third Party PBX Adjunct
  44
- SX-2000 Control Replacement
  44
Gateway Solutions
45
- Gateway Solutions Overview
  45
- Live Business Gateway
  47
  - Communicator 2005 PC-To-Phone Support
    48
Management and Maintenance
51
- Management and Maintenance Tools
  51
  - Embedded System Management Tools
    51
  - Enterprise Manager
    56
  - System Data Synchronization
    57
  - ISDN Maintenance and Administration Tool
    58
  - 7100 Management Access Point
    58
  - 3300 ICP Configuration Wizard
    59
  - Alarms
    60
  - IP Phone Analyzer
    60
  - ICP Software Installer
    61
  - AMC Licensing
    61
- Security and the 3300 ICP
  62
  - Encrypted Media Path and Signaling Path
    63
  - Phone and User Authentication
    63
  - Worm and Virus Protection
    63
  - Prevention of Toll Abuse
    63
  - Secure Management Interfaces
    64
  - Secure Applications
    64
  - SIP Security
    64

Mitel 3300 User Manual

Mitel 3300 User Manual (93 pages)

NEC IP Phone User Manual

Brand: Mitel | Category: IP Phone | Size: 1.19 MB

Table of Contents

Table of Contents
3
About Your Phone
8
Tips for Your Comfort and Safety
12
- Don't Cradle the Handset
  12
- Protect Your Hearing
  12
- Adjust the Viewing Angle
  12
Using Your Default Phone Window and Keys
13
- Getting Started with Your Phone
  13
About Your Phone Applications
15
Customizing Your Phone
20
Using the Pc Companion Application
27
Programing Features on Your Keys
31
Setting up Your Contact List (5340 Only)
36
- Adding Names to Your Contact List
  36
- Editing Information in Your Contact List
  36
Making and Answering Calls
37
- Dial from Your People Application (5340 IP Phone Only)
  37
- Phone Book
  37
- Answer a Call
  38
- End a Call
  38
- Redial
  38
- Redial - Saved Number
  39
- Handsfree Operation
  39
- Auto-Answer
  40
- Using the Analog Line
  40
Call Handling
41
- Hold
  41
- Mute
  41
- Transfer
  42
- Conference
  42
- Conference Split
  42
- Add Held
  43
- Swap
  43
- Call Forwarding
  43

Mitel 3300 General Information Manual

Mitel 3300 General Information Manual (93 pages)

Integrated Communications Platform

Brand: Mitel | Category: Conference System | Size: 1.95 MB

Table of Contents

Mitel 3300 Installation And Configuration Manual

Mitel 3300 Installation And Configuration Manual (64 pages)

3300 CITELlink Gateway for Meridian 1 Phones

Brand: Mitel | Category: Gateway | Size: 1.85 MB

Table of Contents

Table of Contents

3
Installation and Configuration Guide Meridian 1 M3904

36
- Supported Features
  
  39
- 2 Hold
  
  41
- 3 Handsfree
  
  41
- 5 Headset
  
  41
  - Message
    42
  - Transfer
    43
- Menu Structure
  
  45
- Planning
  
  55
- Sample Feature Cards
  
  57
- Glossary
  
  59
- Index
  
  61

Mitel 3300 User Manual

Mitel 3300 User Manual (41 pages)

3300 Integrated Communications Platform

Brand: Mitel | Category: Handsets | Size: 0.75 MB

Table of Contents

Table of Contents
3
Table of Contents

5
About Your Handset

5
Setting up the Charger

9
Getting Started

13
Customizing Your Phone

16
- Changing the Language
  16
- Setting the Volume
  16
- Setting the Ringer
  16
- Setting Your Name
  17
- Adjusting the Contrast
  18
Using Handset Features

19
- Setting the Optional Features
  19
- Activating Key Lock
  19
- Setting an Alarm
  20
- Using the SOS Key
  21
Making and Answering Calls

22
- Answering a Call
  22
- Handsfree Operation
  22
- Using the System Phonebook
  23
- Using Your Personal Phonebook
  23
- Redial (External Numbers)
  24
- Saved Number Redial (Internal or External)
  25
- Speed Call - Personal
  25
- Auto-Answer
  25
Call Handling

27
- Hold
  27
- Transfer
  27
- Conference
  28
- Swap
  28
Call Forward

29
- Callback
  31
- Messaging - Callback
  32

Mitel 3300 User Manual

Mitel 3300 User Manual (38 pages)

Integrated Communications Platform

Brand: Mitel | Category: Handsets | Size: 0.32 MB

Table of Contents

Table of Contents
3
About Your Handset

5
Setting up the Charger

8
Getting Started

11
Customizing Your Phone

14
- Changing the Language
  14
- Setting the Volume
  14
- Setting the Ringer
  15
- Setting Your Name
  15
- Adjusting the Contrast
  16
Using Handset Features

17
- Setting the Optional Features
  17
- Activating Key Lock
  17
- Setting an Alarm
  18
- Using the SOS Key
  18
Making and Answering Calls

20
- Answering a Call
  20
- Handsfree Operation
  20
- Using the System Phonebook
  21
- Using Your Personal Phonebook
  21
- Redial (External Numbers)
  23
- Saved Number Redial (Internal or External)
  23
- Speed Call - Personal
  23
- Auto-Answer
  24
Call Handling

25
- Hold
  25
- Transfer
  25
- Conference
  26
- Swap
  26
Call Forward

27
- Callback
  29
- Messaging - Callback
  30
Using Advanced Features

32
- Attendant Call Hold - Remote Retrieve
  32
- Account Codes
  32
- Call Park
  32
- Call Pickup
  33
- Camp-On
  33
- Do Not Disturb
  33
- Override
  34
- Reminder
  34
- Group Paging / Meet Me Answer
  34
- Trunk Flash
  35

Mitel 3300 User Manual

Mitel 3300 User Manual (34 pages)

Gateway and Phone

Brand: Mitel | Category: Telephone System | Size: 0.63 MB

Table of Contents

Table of Contents
3
About Your Phone
6
- Conventions
  7
- Using Your Norstar Phone with the 3300 Citellink Gateway
  8
Tips for Your Comfort and Safety
8
- Don't Cradle the Handset
  8
- Protect Your Hearing
  8
About Wireless Phones
9
Using a T7406 Phone
10
- Charging the Battery
  10
- Telephone Setup
  12
- Handset Lock
  14
- Handset Asleep Mode
  14
- Headset Calls
  14
- Belt Clip
  15
- Wrist Strap
  15
Customizing Your Phone
16
- Ringer Control
  16
- Handset Receiver Volume Control
  16
- Microphone Mute
  16
- Feature Keys
  17
- Language Change
  17
Making and Answering Calls
17
- Make a Call
  17
- Answer a Call
  18
- End a Call
  18
- Redial - Saved Number
  18
- Phonebook
  18
- Speed Call Keys
  19
- Speed Call - Personal
  20
- Muting a Call
  20
Call Handling
20
- Hold
  20
- Transfer
  21
- Conference
  21
- Conference Split
  21
- Add Held
  22
- Swap
  22
- Call Forward
  23
- Call Forward - Remote
  24
- Call Forward - End Chaining
  24
- Call Forward - Forced
  25
- Call Forward - Override
  25
- Messaging - Advisory
  25
- Messaging - Callback
  26
- Messaging - Cancel Callback
  27
- Messaging - Cancel All Callbacks
  27
Using Advanced Features
28
- Account Codes
  28
- Call Park
  28
- Call Pickup
  28
- Campon
  29
- Do Not Disturb
  29
- Override
  29
- Paging
  30
- Direct Paging
  30
- Reminder
  31
- Group Paging / Meet Me Answer
  32
- Trunk Flash
  32
- Record a Call
  33

Mitel 3300 User Manual

Mitel 3300 User Manual (26 pages)

Integrated Communications Platform

Brand: Mitel | Category: Voicemail | Size: 0.31 MB

Table of Contents

Quick Reference Sheet

3
- Table of Contents
  5
Introduction

7
- About Your Voice Mail System
  7
- Your Telephone
  7
- Where to Get Help
  8
- Preparations
  8
Accessing the Voice Mail System

9
- Calling the Voice Mail System for the First Time
  9
- Calling for Messages
  10
Using the Voice Mail System

11
- Menu Overview
  11
- Main Menu
  11
- Playing Your Messages
  12
- Making and Sending Messages
  12
- User Options
  13
- Quick Messaging
  14
- Transferring an Outside Caller to a Mailbox
  14
- Accessing the Auto Attendant from a Mailbox
  14
- Name Dialing
  15
- Checking more than One Mailbox
  16
- Message Notification
  16
- Distribution Lists
  17
- Mailbox Greetings
  19
- Personal Contacts
  21
- Forward to E-Mail
  22
Helpful Hints

25
- 24 Hour Touch-Tone Accessibility
  25
- Listening to Messages
  25
- Sending Messages
  25
- Message Storage Limit
  25
- Forwarding and Transferring Messages
  25
- Certified Messages
  25
- Type Ahead
  26
- Message Length and Conditions
  26
- Visual Voice Mail
  26

Mitel 3300 Manual

Mitel 3300 Manual (27 pages)

Integrated Communications Platform

Brand: Mitel | Category: Conference System | Size: 0.17 MB

Table of Contents

Table of Contents
3
General Information about this Guide

4
What Is Automatic Call Distribution (ACD)

5
About Your MITEL Networks 5010 IP Phone

6
- Personal Keys
  6
- Line Select Keys/Line Appearances
  6
- Line Status Indicators
  7
- Feature Keys
  7
- Main Display
  7
- The Superkey
  8
- Function Keys
  8
- Feature Access Codes
  9
- Features Not Available
  9
ACD Agent Features and Capabilities

11
- What Are Agent Groups
  12
- Logging in
  14
- Displaying Agent Log-In Information
  15
- Logging out
  16
- Answering Calls
  17
- Using the Auto Answer Feature
  18
- Using a Headset
  19
- Using and Canceling the Work Timer
  22
- Taking a Break from Calls (Make Busy Feature)
  23
- Queue Threshold Alert
  24
- Displaying Queue Status
  25
Personal Directory

26

Mitel 3300 Configuration Notes

Mitel 3300 Configuration Notes (22 pages)

PBX interface with Conferencing Server

Brand: Mitel | Category: Network Hardware | Size: 0.46 MB

Table of Contents

Mitel 3300 Reference Manual

Mitel 3300 Reference Manual (18 pages)

SIP Center of Excellence Mitel 3300 Integrated Communications Platform SIP Compatibility Reference Document

Brand: Mitel | Category: Telephone System | Size: 0.32 MB

Table of Contents

Table of Contents
3
Overview
5
Legend
6
SIP Trunking Service Providers
7
SIP Endpoints
9
SIP Gateways
11
SIP Firewall / Enterprise Session Border Controller
12
SIP Applications and Servers
13
Enterprise SIP Servers
14
Appendix A - SIP Trunk Interop Details
15
Appendix B - SIP Lineside Interop Details
16

Mitel 3300 User Manual

Mitel 3300 User Manual (8 pages)

IP Communications Platform/IP Phones

Brand: Mitel | Category: Conference System | Size: 0.22 MB

Table of Contents

Mitel 3300 Configuration Notes

Mitel 3300 Configuration Notes (5 pages)

Brand: Mitel | Category: Telephone Accessories | Size: 0.04 MB

Table of Contents

Table of Contents
2
Introduction
3
- Abbreviations and Glossary
  3
Vowifi Handset Configuration
3
Mitel ICP 3300 Configuration
4
- Devices
  4
Related Documents
4
Document History
5

MITEL 3300 User Manual

MITEL 3300 User Manual (10 pages)

MITEL 3300 with 6510 Messaging 5212 IP Phone with ACD

Brand: MITEL | Category: IP Phone | Size: 0.23 MB

Mitel 3300 User Manual

Mitel 3300 User Manual (10 pages)

IP Phone with ACD

Brand: Mitel | Category: IP Phone | Size: 0.23 MB

Mitel 3300 User Manual

Mitel 3300 User Manual (7 pages)

Ons/analog telephone

Brand: Mitel | Category: Telephone | Size: 0.07 MB

Mitel 3300 Quick Reference Manual

Mitel 3300 Quick Reference Manual (2 pages)

Brand: Mitel | Category: Telephone | Size: 0.04 MB

Mitel 3300 Quick Reference

Mitel 3300 Quick Reference (2 pages)

Brand: Mitel | Category: Voicemail | Size: 0.15 MB

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