Mitel 3300 Technician's Handbook page 167

Table 39. Troubleshoot Software Installation and Upgrade
Error message on RTC
shells
Fail to load file
Fail to log in
Probable Causes
FTP user (3300)
cannot log in FTP
server (by default, the
FTP user defined in
Vxworks is ftp and the
password is ftp).
Troubleshooting
Corrective Action
1.
Check the "security
tab' of your FTP site and
ensure that your FTP site
allows "anonymous"
connection.
2.
Verify if there is an
FTP username defined in
your FTP server's user
domain. If there is,
ensure that the
username and password
are correct, OR delete
the user from user
domain in order to allow
"anonymous" login.
3.
Confirm FTP user
name and password in
Vxworks are ftp and ftp.
You may change these to
match those defined on
your server's user
domain (or vice versa).
Tips: You may ftp
from other computer
into the FTP server
and log in as user
defined in Vxworks.
This will confirm if ftp
user can access FTP
server
149