Table 37. Troubleshooting Tools - Mitel 3300 Technician's Handbook

Technician's Handbook

Table 37. Troubleshooting Tools

Tool Name Location
Alarms Detail ESM
Form (Maintenance
and
Diagnostics).
ESM Logs ESM
(Maintenance
and
Diagnostics).
IMAT Maintenance
PC.
Java Console Console PC
LEDs Front of each
unit.
NSU Shell NSU
Maintenance
Port.
Phone Debug IP Phones with
Option display.
140
Function
Provides the definition and
location of the alarms.
Provides a history of the
software logs.
Used to load a database
on the NSU PRI.
Troubleshoot 5550 IP
a
Console.
Provide overall status of
unit.
Lists NSU error
messages.
Used to:
- Monitor the phone
settings (press UP/Down
arrows together and type
debug).
- Program a static IP
address (see TSB
#58004933)
- Hard code he connection
speed and duplex mode
(reboot while pressing 9)
Applies to
3300 ICP
system.
3300 ICP
software.
PRI/QSIG and
R2 NSUs.
5550 IP
Console.
3300 ICP
hardware.
All NSUs.
IP Phone with
display.