Ui Software Failure Rap - Xerox VersaLink B7025 Service Manual

132-310, 132-311 UI Software Failure RAP

132-310 UI browser software failure.
132-311 UI contents software failure.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Switch off, then switch on the machine,
2. Start the machine in special boot mode LONGDIAG MODE,
3. If the fault persists, install a new components as necessary:
• UI assembly, PL 2.05 Item 7.
• UI harness, PL 2.05 Item 3.
• ESS PWB, PL 3.10 Item 6.
4. If the fault persists, reinstall the original components. Obtain a device log, refer to
Obtaining Audit and Device Logs. Escalate the problem to 2nd Level support.
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
WARNING
GP 10.
GP 22.
GP 19
April 2017
2-577
Status Indicator RAPs
132-310, 132-311