Fax Send Result Not Found Rap - Xerox VersaLink B7025 Service Manual

016-717 Fax Send Result Not Found RAP

016-717 The fax or internet fax send result information is not saved in the controller.
Procedure
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 10. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Perform the steps that follow:
1. Advise the customer to:
a. Split any internet fax documents that would exceed 2GB in document storage size
into several jobs and control the usage amount of memory.
b. If there is a large amount of scan or internet fax documents being processed, wait
until the other jobs are completed before performing additional jobs.
2. Reload the software, GP 4.
3. Check the wiring between the ESS PWB,
4. Initialise the hard disk. Refer to dC355
5. Initialize the Sys - System NVM, refer to dC301.
6. Install a new hard disk, PL 3.10 Item
7. If the fault persists, install a new ESS PWB,
Status Indicator RAPs
016-717, 016-718
WARNING
PL 3.10 Item 6 and the hard disk.
Hard Disk Diagnostics.
2.
PL 3.10 Item 6.
016-718 Out of PCL6 Memory RAP
016-718 Insufficient PCL6 decomposer memory.
Procedure
Perform the steps that follow:
1. Advise the customer to decrease the resolution to reduce the PLW memory.
2. If the fault persists, reload the software,
April 2017
2-182 Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
GP 4.
Launch Issue