Retrieve To Browser Failed Rap - Xerox VersaLink B7025 Service Manual

016-788 Retrieve to Browser Failed RAP

016-788 SMTP server not found.
Procedure
Perform the steps that follow:
1. Switch off, then switch on the machine,
2. Advise the customer to:
a. Reload the browser page then perform retrieval operation again.
b. Re-activate the browser, then perform retrieval operation again.
c. Improve the connection status to a network.
d. Check whether there are problems such as duplicated IP addresses.
3. If the fault persists, perform the 016A
Launch Issue
Xerox® VersaLink® B7025/B7030/B7035 Multifunction Printer
GP 10.
Scan to Network Error Entry RAP.
016-790 Email Fragment Over RAP
016-790 Email fragment quantity is over spec.
Procedure
Perform the steps that follow:
1. Advise the customer to:
a. Reduce resolution (image to send quality), then resend the job.
b. Reduce magnification, then resend the job.
c. Increase the maximum fragment quantity.
2. If the fault persists, perform the
April 2017
2-205
016A Scan to Network Error Entry RAP.
Status Indicator RAPs
016-788, 016-790