Optional-Device Problems - Lenovo System x3650 M5 Installation And Service Manual

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• If an action step is preceded by "(Trained technician only)," that step must be performed only by a trained
technician.
• Go to the support website at
and new device drivers or to submit a request for information.
Symptom
Unable to wake the server
using the Wake on LAN
feature.
Log in failed by using LDAP
account with SSL enabled.

Optional-device problems

Use the troubleshooting tables to find solutions to problems that have identifiable symptoms.
http://www.lenovo.com/support
Action
1. If you are using the ML2 network adapter and the server is connected to the
network using slot 3 connector, check the system-error log or IMM2 system
event log (see "Event logs" on page 77), make sure:
a. FAN1 and FAN2 are running in standby mode if ML2 adapter is installed..
b. The room temperature is not too high (see "Server features and
specifications" on page 5).
c. The air vents are not blocked.
d. The air baffle is installed securely.
2. Reseat the ML2 network adapter (see "Removing an adapter" on page 203 and
"Replacing an adapter" on page 207).
3. Turn off the server and disconnect it from the power source; then, wait 10
seconds before restarting the server.
4. If the problem still remains, replace the dual-port network adapter.
1. Make sure the license key is valid.
2. Generate a new license key and log in again.
to check for technical information, hints, tips,
Chapter 3
. 93
Troubleshooting