Page 1 Lenovo System x3650 M4 BD Installation and Service Guide Machine Type: 5466...
Page 2 Documentation CD. Eighth Edition (November 2015) © Copyright Lenovo 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract...
Page 3: Table Of Contents
Memory module installation ..Installing an additional microprocessor and Chapter 1. The Lenovo System x3650 heat sink ....M4 BDType 5466 server ..1 Installing a hot-swap ac power supply .
Page 4 Web ....How to send DSA data ... Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 6 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2015...
Page 8: Safety Statements
• Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 9 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. © Copyright Lenovo 2015...
Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 11 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 11 CAUTION: The following label indicates sharp edges, corners, or joints nearby. Statement 12 CAUTION: The following label indicates a hot surface nearby. © Copyright Lenovo 2015...
Page 12 Make sure that the rack is secured properly to avoid tipping when the server unit is extended. Statement 17 CAUTION: The following label indicates moving parts nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 14 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 15: Chapter 1. The Lenovo System X3650 M4 Bdtype 5466 Server
://shop .lenovo.com/us/en/syst e ms/. At http://www.lenovo.com/support, you can create a personalized support page by identifying Lenovo products that are of interest to you. From this personalized page, you can subscribe to weekly e-mail notifications about new technical documents, search for information and downloads, and access various administrative services.
Page 16 In addition, the system service label, which is on the cover of the server, provides a QR code for mobile access to service information. You can scan the QR code using a QR code reader and scanner with a mobile Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 17: The Documentation Cd
You can download an ServerGuide Setup and Installation CD to help you configure the hardware, install device drivers, and install the operating system. For a list of supported optional devices for the server, see http://www.lenovo.com/us/en/ serverproven/. See the Rack Installation Instructions document on the Documentation CD for complete rack installation and removal instructions.
Page 18: Related Documentation
• Important Notices: This document is in printed format and comes with the server. It contains information about the safety, environmental, and electronic emission notices for your Lenovo product. • Environmental Notices and User Guide: This document is in PDF format on the Documentation CD. It contains translated environmental notices.
Page 19: Notices And Statements In This Document
• 32 KB instruction cache, 32 KB data cache, and up to 30 MB L3 cache that is shared among the cores Notes: • Use the Setup utility to determine the type and speed of the microprocessors. • For a list of supported microprocessors, see http://www.lenovo.com/us/en/ serverproven/ Memory (depending on the model): • Minimum: 4 GB •...
Page 20 – DDR2-250MHz SDRAM video memory controller – No DVI connector – Avocent Digital Video Compression – 16 MB of video memory (not expandable) ServeRAID controllers: • ServeRAID M1115 SAS/SATA Controller for System x Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 21 – Maximum: 240 V ac • Sine-wave input (50 ~ 60 Hz) required • Input voltage range automatically selected • Input kilovolt-amperes (kVA) approximately: – Minimum: 0.11 kVA – Maximum: 0.9 kVA Size: Chapter 1 The Lenovo System x3650 M4 BDType 5466 server...
Page 22 Armonk, New York 10504 http://www.ibm.com/customersupport/ For more information on the energy efficiency program, go to http://www.ibm.com/systems/x/hardware/energy-star/index.html Product Type: Computer Server Year first manufactured: 2014 Internal/external power supply efficiency: • http://www.plugloadsolutions.com/psu_reports/IBM_FSA011_550W_SO-301_Report.pdf • http://www.plugloadsolutions.com/psu_reports/IBM_7001676-XXXX_550W_SO-458_Report.pdf • http://www.plugloadsolutions.com/psu_reports/IBM_7001605-XXXX_750W_SO-258_Report.pdf Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 23: What Your Server Offers
Feature on Demand enablement for hardware and firmware options. For additional information, see “Using the integrated management module II” on page 94. • UEFI-compliant server firmware Chapter 1 The Lenovo System x3650 M4 BDType 5466 server...
Page 24 Information website. The Service Information website provides additional information for parts installation and replacement videos, and error codes for server support. For the QR code, see QR code information on page Chapter 1 “The Lenovo System x3650 M4 BDType 5466 server” on page 1. • Systems Director CD Systems Director is a workgroup-hardware-management tool that you can use to centrally manage System x and xSeries servers.
Page 25 The IMM2 provides failover capability to a redundant Ethernet connection with the applicable application installed. If a problem occurs with the primary Ethernet connection, all Ethernet traffic that is associated Chapter 1 The Lenovo System x3650 M4 BDType 5466 server...
Page 26: Reliability, Availability, And Serviceability
• Predictive Failure Analysis (PFA) alerts on memory, SAS/SATA hard disk drives and fans • Redundant Ethernet capabilities with failover support • Redundant hot-swap power supplies • Remote system problem-determination support • Standby voltage for systems-management features and monitoring Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 27: Systems Director
• Managing the life cycles of virtual resources For more information about Systems Director, see the Systems Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/director_6.1/fqm0_main.html, and the Systems Management web page at http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of Systems Management and Systems Director. Chapter 1...
Page 28: Server Controls, Leds, And Power
• Operator information panel: This panel contains the power control button and light-emitting diodes (LEDs). Operator information panel The section shows the controls and LEDs on the operator information panel. The operator information panel is located on the side of the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 29: Rear View
Note: Depending on the type of operator information panel installed in your server, the Reset button is on the operator information panel or the light path diagnostics panel. Rear view The following illustration shows the connectors on the rear of the server. Chapter 1 The Lenovo System x3650 M4 BDType 5466 server...
Page 30 • Video connector: Connect a monitor to this connector. Note: The maximum video resolution is 1600 x 1200 at 75 Hz. The following illustration shows the LEDs on the rear of the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 31 The section shows the PCI expansion slot connector locations on the server. Figure 8. PCI expansion slot connector locations Power-supply LEDs This section shows the power-supply LEDs on the server. Chapter 1 The Lenovo System x3650 M4 BDType 5466 server...
Page 32 2. Replace the power supply. faulty system not fully seated. 3. (Trained service technician board, faulty power only) Replace the system supply, or system board. not power-on Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 33: Server Power Features
Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. Statement 5 Chapter 1 The Lenovo System x3650 M4 BDType 5466 server...
Page 34 4 seconds to turn off the server. • The IMM2 can turn off the server as an automatic response to a critical system failure. • You can turn off the server through a request from the IMM2. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 35: Chapter 2. Installing Optional Devices
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to Lenovo. For information about transferring data and logs, see “How to send DSA data” on page 22.
Page 36: How To Send Dsa Data
• Secure upload with the system serial number: https://www.ecurep.ibm.com/app/upload_hw Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 37 Top cover Insulator sheet Heat sink Air baffle Microprocessor Adapter DIMM 1U PCI riser-card assembly 1 System board 1U PCI riser-card 3.5-inch SAS/SATA rear assembly 2 backplane Rear fan 3.5-inch hard disk drive cage Front Fan Power-supply filler 3.5-inch SAS/SATA front backplane with 12 hard disk drives Power-supply...
Page 38 Figure 11. System board internal connectors System-board DIMM connectors The following illustration shows the DIMM connectors on the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 39 Figure 12. System board DIMM connectors System-board external connectors The following illustration shows the external input/output connectors on the system board. Figure 13. System board external connectors Chapter 2 Installing optional devices...
Page 40 2. Changing the position of the UEFI recovery jumper from pins 1 and 2 to pins 2 and 3 before the server is turned on sets the UEFI recovery process. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 41 Important: 1. Before you change any switch settings or move any jumpers, turn off the server; then, disconnect all power cords and external cables. (Review the information on page “Safety” on page v, “Installation guidelines” on page 30, “Handling static-sensitive devices” on page 32, and “Turning off the server” on page 19.
Page 42 Note: The specifications of the following slot labeling is defined in the following format. PCIe3 x aa (b, c, d, e) where: • aa = Physical connector link width • b, c, d, e = Negotiable link width PCI riser-card assembly 1 • Type 1 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 43 Figure 16. PCI riser-card assembly 1 (Type 1) • Type 2 Figure 17. PCI riser-card assembly 1 (Type 2) PCI riser-card assembly 2 riser-card assembly Slot 3, PCIe3 x8 (8, 4, 1) Figure 18. PCI riser-card assembly 2 Chapter 2 Installing optional devices...
Page 44: Installation Guidelines
• You do not have to turn off the server to install or replace hot-swap power supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices. However, you must turn off the server before you perform Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 45: System Reliability Guidelines
Guidelines to work inside the server with the power on. Attention: • Lenovo System x3650 M4 BD Type 5466 does not support service on rack. • Static electricity that is released to internal server components when the server is powered-on might cause the server to halt, which might result in the loss of data.
Page 46: Removing The Server Top Cover
• Two or more people are required to remove the system from a rack cabinet. • To completely remove the server from the rack, press the latches on the sides on the slide rails. Figure 19. Latch Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 47 Step 4. Loosen the two thumbscrews that secure the cover to the rear of the server. Step 5. Press on the two blue grip points and slide the cover toward the rear; then, lift the cover off the server and set it aside. Attention: For proper cooling and airflow and to avoid damaging server components, replace the cover before you turn on the server.
Page 48: Rotating The Hot-Swap Rear Hard Disk Drive Cage Up
Turn off the server (see “Turning off the server” on page 19) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 49 Step 3. Remove the server top cover (see “Removing the server top cover” on page 247). Step 4. Rotate the hot-swap rear hard disk drive cage up (see “Rotating the hot-swap rear hard disk drive cage up” on page 34 Step 5.
Page 50: Removing The Air Baffle
Grasp the top of the air baffle and lift it out of the server. Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 51: Removing A Hot-Swap Hard Disk Drive
Figure 24. Air baffle removal If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 73. Removing a hot-swap hard disk drive Use this information to remove a hot-swap hard disk drive from the server. Attention: •...
Page 52: Removing An Adapter From The Pci Riser-Card Assembly
• For PCI riser-card assembly 1: 1. Rotate the retention latch to the open position. 2. Carefully grasp the adapter by its top edge or upper corners, and pull the adapter from the PCI riser-card assembly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 53: Removing A Serveraid Adapter From The Pci Riser-Card Assembly
Figure 26. Adapter removal Step 8. Place the adapter on a flat, static-protective surface. Step 9. If you are instructed to return the adapter, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. If you have other devices to install or remove, do so now.
Page 54 1. Pull the release pin to unlock the retention latch; then rotate the retention latch to the open position. 2. Carefully grasp the ServeRAID adapter by the edge and pull it out of PCI riser-card assembly 2. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 55: Installing A Hot-Swap Hard Disk Drive
Use this information to a hot-swap hard disk drive into the server. The following notes describe the type of hard disk drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.lenovo.com/us/en/ serverproven/ •...
Page 56: Installing An Adapter On The Pci Riser-Card Assembly
The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter: Notes: • To confirm that server supports the adapter that you are installing, see http://www.lenovo.com/us/en/ serverproven/. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 57 • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section. • Any high-definition video-out connector or stereo connector on any add-on video adapter is not supported. • The server does not support legacy 5 V PCI adapters. To install an adapter, complete the following steps: Step 1.
Page 58: Installing A Single / Dual Port 10Gbe Sfp+ Embedded Adapter With Interposer
Use this information to install a single / dual port 10GbE SFP+ embedded adapter with interposer. Notes: • To confirm that server supports the adapter that you are installing, see http://www.lenovo.com/us/en/ serverproven/. • Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this section.
Page 59 To install an adapter, complete the following steps: Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30. Step 2. Turn off the server (see “Turning off the server” on page 19) and all attached peripheral devices. Disconnect all power cords;...
Page 60: Installing A Serveraid Adapter On The Pci Riser-Card Assembly
Important: When you install ServeRAID adapters on the PCI riser-card assemblies, please install them in the order listed: • Slot 3 • Slot 2 (For the rear backplane or external ServeRAID adapter only) • Slot 1 (For external ServeRAID adapter only) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 61 riser-card assembly Slot 3, PCIe3 x8 (8, 4, 1) Figure 33. Slot 3 Figure 34. Slot 2 and Slot 1 Note: The supported PCI slot for the RAID link function is slot 2 and 3. However, please note when installing RAID controller M5120, it can only be installed in slot 1 and 2.
Page 62 2. Align the ServeRAID adapter so that the keys align correctly with the connector on PCI riser-card assembly 2. 3. Insert the ServeRAID adapter into the connector on the riser-card until it is firmly seated. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 63 Figure 36. ServeRAID adapter installation Attention: Incomplete insertion might cause damage to the server or the adapter. Step 7. Connect any required cables to the ServeRAID adapter. Attention: • When you route cables, do not block any connectors or the ventilated space around any of the fans.
Page 64: Installing A Serveraid Adapter Battery Or Flash Power Module In The Remote Battery Tray
Figure 37. Battery installation Step 5. Connect the remote battery cable to the remote battery cable connector on the ServeRAID adapter. Route the remote battery cable in the server as shown in the following illustration. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 65: Installing A Hot-Swap Backplane On The Rear Hard Disk Drive Cage
Figure 38. Battery cable connection Attention: • Make sure the cable passes through the cable clips. • Make sure that the cable is not pinched and does not cover any connectors or obstruct any components on the system board. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 73.
Page 66 Remove the server top cover (see “Removing the server top cover” on page 32). Step 4. Connect cables to the backplane. • Type 1 - SATA – Connect the LED signal, SATA signal and power cables to the backplane. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 67 Figure 41. Type 1 - SATA • Type 2 - SAS – Connect the I C signal, SAS signal and power cables to the backplane. Figure 42. Type 2 - SAS Step 5. Align the backplane with the slot on the rear hard disk drive cage. Step 6.
Page 68: Installing A Front Fan
Step 7. Remove the air baffle (see “Removing the air baffle” on page 36). Step 8. Installing Fan 1A:. (For installation of Fan 2A or Fan 3A, please go to step 10) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 69: Memory Module Installation
The following notes describe the types of dual inline memory modules (DIMMs) that the server supports and other information that you must consider when you install DIMMs. • Confirm that the server supports the DIMM that you are installing, see http://www.lenovo.com/us/en/ serverproven/.
Page 70 DIMM are copied to the spare memory, and the failing DIMM or rank is disabled. To enable memory sparing through the Setup utility, select System Settings > Memory. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 71: Dimm Installation Sequence
• The server system board supports a minimum of 4 GB and a maximum of 512 GB of system memory. Note: The amount of usable memory is reduced depending on the system configuration. A certain amount of memory must be reserved for system resources. To view the total amount of installed memory and the amount of configured memory, run the Setup utility.
Page 72: Memory Mirroring
• Channel 1 DIMM connectors 1, 2, 7, and 8 are not used in memory-mirroring mode. The following table lists the installation sequence for installing DIMMs in memory-mirroring mode. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 73: Rank Sparing
Table 9. DIMM population sequence (memory-mirroring mode) Number of installed microprocessors DIMM connector population sequence 8, 6 1, 3 7, 5 2, 4 8, 6, 16, 14 1, 3, 9, 11 7, 5, 15, 13 2, 4, 10, 12 When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
Page 74: Installing A Dimm
DIMM is firmly seated in the connector. Important: If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly inserted; open the retaining clips, remove the DIMM, and then reinsert it. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 75: Installing An Additional Microprocessor And Heat Sink
Scalable up to ten cores with an integrated memory controller, quick-path interconnect and shared last cache. See http://www.lenovo.com/us/en/ serverproven/ for a list of supported microprocessors. • Both microprocessors must have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core frequency, power segment, cache size, and type.
Page 76 Remove the air baffle (see “Removing the air baffle” on page 36). Step 7. Locate the second microprocessor socket on the system board (see “System-board internal connectors” on page 23. Step 8. Open the microprocessor socket release levers and retainer: Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 77 Figure 48. Microprocessor release lever and microprocessor bracket frame Identify which release lever is labeled as the first release lever. Then release the microprocessor release lever by pressing down on the end, moving it to the side, and releasing it to the open (up) position.
Page 78 The following illustration shows the tool handle in the open position. Figure 51. Installation tool handle adjustment Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 79 E5-x6xx E5-x6xx v2 Figure 52. Installation Tool B Attention: • Do not press the microprocessor into the socket. • Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer. •...
Page 80 Touching the thermal grease will contaminate it. If the thermal grease is contaminated, call service and support to request a replacement thermal grease kit. For information about installing the replacement thermal grease, see “Thermal grease” on page 68. Figure 55. Heat-sink Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 81 Figure 56. Heat-sink installation Remove the plastic protective cover from the bottom of the heat sink. Align the screw holes on the heat sink with the holes on the system board. Place the heat sink on the microprocessor with the thermal-grease side down. Press firmly on the captive screws and tighten them with a screwdriver.
Page 82: Thermal Grease
Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor. The outermost dots must be within approximately 5 mm of the edge of the microprocessor; this is to ensure uniform distribution of the grease. Figure 59. Syringe Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 83: Installing A Hot-Swap Ac Power Supply
• To confirm that the server supports the power supply that you are installing, see http://www.lenovo.com/us/en/ serverproven/. • The server comes standard with one 750-watt or 900-watt hot-swap power supply. The input voltage is 110 V ac or 220 V ac auto-sensing.
Page 84 Connect the power cord for the new power supply to the power-cord connector on the power supply. Step 6. Route the power cord through the cable retainer clip so that it does not accidentally become disconnected. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 85: Installing A Usb Embedded Hypervisor Flash Device
Figure 61. Power cord Step 7. Connect the power cord to a properly grounded electrical outlet. Step 8. Make sure that the ac power LED and the dc power LED on the power supply are lit, indicating that the power supply is operating correctly. Step 9.
Page 86 Locate the embedded hypervisor USB flash device connector on the system board as shown in the following illustration: Figure 63. USB embedded hypervisor flash device connector Step 7. Slide the lockbar toward the riser-card assembly to the locked position until it is seated firmly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 87: Completing The Installation
Figure 64. USB embedded hypervisor flash device installation Step 8. Align the USB flash device with the connector on the system board and push it into the connector until it is firmly seated. Step 9. Slide the lockbar toward the riser-card assembly to the locked position until it is seated firmly. If you have other devices to install or remove, do so now.
Page 88: Installing The Air Baffle
Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 89 Figure 66. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 73. Installing a PCI riser-card assembly Use this information to install a PCI riser-card assembly. To install the PCI riser-card assembly, complete the following steps: Step 1.
Page 90 Press down on the blue touch points on the PCI riser-card assembly to install the assembly in the server. Make sure that the PCI riser-card assembly is fully seated in the PCI connectors on the system board. Attention: Make sure that the cables are not pinched. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 91 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 73. Rotating the hot-swap rear hard disk drive cage down Use this information to rotate the optional hot-swap rear hard disk drive cage down. To rotate the optional hot-swap hard disk drive cage down, complete the following steps.
Page 92 Shift the switch on the rear hard disk drive cage to the unlock position Note: Make sure you have fully shifted the switch to the unlock position as the following illustration. Otherwise, it may damage the cables. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 93 Figure 71. The switch Step 3. Slowly rotate the cage downwards until it sits into place Step 4. Close the blue latches on the chassis Chapter 2 Installing optional devices...
Page 94: Installing The Server Top Cover
If all the tabs do not engage the chassis correctly, it will be hard to remove the cover later. Step 3. Slide the cover forward toward the front of the server until the cover is completely closed. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 95: Updating The Server Configuration
Figure 73. Cover installation Step 4. Tighten the thumbscrews on the rear of the cover to secure the cover to the chassis. Step 5. Install the server into the rack enclosure and tighten the two front thumbscrews to secure the server in the rack.
Page 96 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 97: Chapter 3. Configuration Information And Instructions
• ServeRAID firmware is stored in ROM on the ServeRAID adapter. • SATA firmware is stored in ROM on the integrated SATA controller. • SAS/SATA firmware is stored in ROM on the SAS/SATA controller on the system board. © Copyright Lenovo 2015...
Page 98: Configuring Uefi Compatible Devices
For information about this tool, see http://www.ibm.com/support/entry/portal/docdisplay?brand=5000008&Indocid=TOOL-FASTSET. • Integrated management module II Use the integrated management module II (IMM2) for configuration, to update the firmware and sensor data record/field replaceable unit (SDR/FRU) data, and to remotely Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 99: Using The Serverguide Setup And Installation Cd
manage a network. For information about using IMM2, see “Using the integrated management module II” on page 94 and the Integrated Management Module User's Guide at http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=migr-5086346. • VMware ESXi embedded hypervisor An optional USB flash device with VMware ESXi embedded hypervisor software is available for purchase. Hypervisor is virtualization software that enables multiple operating systems to run on a host system at the same time.
Page 100: Serverguide Features
If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you can download operating-system installation instructions for the server from http://www.lenovo.com/support. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 101: Using The Setup Utility
Using the Setup utility Use these instructions to start the Setup utility. Use the Unified Extensible Firmware Interface (UEFI) Setup Utility program to perform the following tasks: • View configuration information • View and change assignments for devices and I/O ports •...
Page 102 Select this choice to determine how to balance between I/O bandwidth and balanced workload. Choosing I/O sensitive will get higher I/O bandwidth while expansion cards are used. Choosing Balanced will allow enough frequency for workload while the microprocessor cores are idle. – Operating Modes Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 103 Select this choice to view or change the operating profile (performance and power utilization). This choice specify a preset operating mode to configure the server for maximum power savings, maximum efficiency, and maximum performance. – Choose Operating Mode Select the operating mode based on your preference. Power savings and performance are also highly dependent on hardware and software running on the system.
Page 104 – Reset IMM Select this choice to reset the IMM settings. – Recovery Select this option to configure recovery settings. – Storage Select this option to see all the storage device settings. – Network Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 105 Select this choice to view or configure the network device options, such as iSCSI, PXE, and network devices. There might be additional configuration choices for optional network devices that are compliant with UEFI 2.1 and later. – Driver Health Select this option to view the status of the controllers in the system as reported by their corresponding drivers.
Page 106 If you forget the power-on password, you can regain access to the server in any of the following ways: • If an administrator password is set, type the administrator password at the password prompt. Start the Setup utility and reset the power-on password. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 107: Using The Boot Manager Program
• Remove the battery from the server and then reinstall it. See “Removing the system battery” on page 200 for instructions for removing the battery. • Clear CMOS data by using the clear CMOS jumper (see “System-board jumpers” on page 26 for more information).
Page 108: Using The Integrated Management Module Ii
• ROM-based IMM firmware flash updates. • Serial over LAN (SOL). • Serial port redirection over telnet or ssh. • SMI handling • System event log (SEL) - user readable event log. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 109: Using The Embedded Hypervisor
The IMM also provides the following remote server management capabilities through the ipmitool, a management utility program: • Command-line interface (IPMI Shell) The command-line interface provides direct access to server management functions through the IPMI 2.0 protocol. Use the command-line interface to issue commands to control the server power, view system information, and identify the server.
Page 110: Using The Remote Presence And Blue-Screen Capture Features
Demand User's Guide at http://www.ibm.com/systems/x/fod/ under the Help section. Note: The server may need to be restarted to activate the feature. Obtaining the IP address for the IMM Use this information to obtain the IP address for the IMM. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 111: Enabling The Intel Gigabit Ethernet Utility Program
To access the Web interface to use the remote presence feature, you need the IP address of the IMM. You can obtain the IMM IP address through the Setup utility. The server comes with a default IP address for the IMM of 192.168.70.125.
Page 112: Configuring The Gigabit Ethernet Controller
3. For further details on creating a software RAID array of hard disk drives, please see the ServeRAID C105 documentation at http://www-947.ibm.com/support/entry/portal/docdisplay?lndocid=MIGR-5089068. 4. When the ServeRAID adapter is removed, software RAID will not be supported. This system does not support downgrade software RAID function from hardware RAID configuration. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 113: Advanced Settings Utility Program
Starting the LSI Configuration Utility program Use these instructions to start the LSI Configuration Utility program. To start the LSI Configuration Utility program, complete the following steps: 1. Turn on the server, and make sure that the server is the owner of the keyboard, video, and mouse. 2.
Page 114: Updating The Universal Unique Identifier (Uuid)
• Managing the life cycles of virtual resources For more information about Systems Director, see the Systems Director Information Center at http://publib.boulder.ibm.com/infocenter/director/v6r1x/index.jsp?topic=/director_6.1/fqm0_main.html, and the Systems Management web page at http://shop.lenovo.com/us/en/systems/solutions/, which presents an overview of Systems Management and Systems Director. Updating the Universal Unique Identifier (UUID) The Universal Unique Identifier (UUID) must be updated when the system board is replaced.
Page 115 Select Advanced Settings Utility (ASU). Scroll down and click the link and download the ASU version for your operating system. Step 2. ASU sets the UUID in the Integrated Management Module (IMM). Select one of the following methods to access the Integrated Management Module (IMM) to set the UUID: •...
Page 116: Updating The Dmi/Smbios Data
ToolsCenter website at http://www.ibm.com/support/entry/portal/docdisplay?lndocid=LNVO-CENTER. From the ToolsCenter page, scroll down for the available tools. Step 5. Restart the server. Updating the DMI/SMBIOS data Use this information to update the DMI/SMBIOS data. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 117 • Bootable media containing ASU (LAN or KCS, depending upon the bootable media) Note: Lenovo provides a method for building a bootable media. You can create a bootable media using the Bootable Media Creator (BoMC) application from the Tools Center Web site. In addition, the Windows and Linux based tool kits are also available to build a bootable media.
Page 118 The following commands are examples of using the userid and password default values and not using the default values: Examples that do not use the userid and password default values: asu set SYSTEM_PROD_DATA.SYsInfoProdName <m/t_model> asu set SYSTEM_PROD_DATA.SYsInfoSerialNum <s/n> asu set SYSTEM_PROD_DATA.SYsEncloseAssetTag <asset_tag> Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 119 • Remote LAN access, type the command: Note: When using the remote LAN access method to access IMM using the LAN from a client, the host and the imm_external_ip address are required parameters. host <imm_external_ip> [user <imm_user_id>][password <imm_password>] Where: imm_external_ip The external IMM LAN IP address.
Page 120 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 121: Chapter 4. Troubleshooting
Run Dynamic System Analysis (DSA) to collect information about the hardware, firmware, software, and operating system. Have this information available when you contact IBM or an approved warranty service provider. For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. © Copyright Lenovo 2015...
Page 122 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/us/en/ serverproven/ to verify that the server supports the installed operating system, optional devices, and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem.
Page 123: Undocumented Problems
Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo System x3650 M4 BD server. Chapter 4...
Page 124: Checkout Procedure
To find service bulletins that are available for the Lenovo System x3650 M4 BD server, go to http://www.lenovo.com/support and search for Type 5466, and retain. Checkout procedure The checkout procedure is the sequence of tasks that you should follow to diagnose a problem in the server.
Page 125: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 17). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/us/en/ serverproven/. Check all cables and power cords.
Page 126 HTML file. Note: Use the latest available version of DSA to make sure you are using the most recent configuration data. For documentation and download information for DSA, see http://shop.lenovo.com/us/en/systems/solutions/. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 127: Light Path Diagnostics
For additional information, see “Dynamic System Analysis” on page 118 and Appendix C “DSA diagnostic test results” on page 743. – DSA Preboot DSA Preboot diagnostic program is stored in the integrated USB memory on the server. DSA Preboot collects and analyzes system information to aid in diagnosing server problems, as well as offering a rich set of diagnostic tests of the major components of the server.
Page 128 3. Remove the server top cover and look inside the server for lit LEDs. Certain components inside the server have LEDs that are lit to indicate the location of a problem. The following illustration shows the LEDs on the system board. Figure 75. System board LEDs Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 129: Event Logs
LED name Description Error LEDs When an error LED is lit, it indicates that the associated component has failed. RTMM heartbeat LED Power-on and power-off sequencing. IMM 2 heartbeat LED Indicates the status of the boot process of the IMM2. When the server is connected to power this LED flashes quickly to indicate that the IMM2 code is loading.
Page 130: Viewing Event Logs Without Restarting The Server
The following table describes the methods that you can use to view the event logs, depending on the condition of the server. The first three conditions generally do not require that you restart the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 131: Clearing The Error Logs
Table 12. Methods for viewing event logs Condition Action The server is not hung and is connected to a network Use any of the following methods: (using an operating system controlled network ports). • Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to service and support (using ftp or local copy).
Page 132: Uefi/Post
Notes: 1. In a multi-node environment, each server has a unique DSA interface. You can view server-specific information, such as event logs, from these unique DSA interfaces. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 133 If you are able to restart the server or if you need comprehensive diagnostics, use DSA Preboot. The Lenovo System x3650 M4 BD server comes with DSA Preboot diagnostics code on the integrated USB flash memory. Utilities are available to reset and update the diagnostics code on the integrated USB flash device, if the diagnostic partition becomes damaged and does not start the DSA Preboot diagnostic programs.
Page 134: Call Home (Automated Service Request)
Call home (automated service request) Lenovo provides tools that can automatically collect and send data or call Support when an error is detected. These tools can help service speed up the process of diagnosing problems. The following sections provide information about the call home tools.
Page 135: Service Advisor
Service advisor The server comes with the Service Advisor feature that can collect data about the system when the system detects a fault and sends that data to Service for problem determination. It also includes the call home feature that automatically calls Service when a problem occurs. The Service Advisor feature is integrated into the Integrated Management Module (IMM).
Page 136: Hypervisor Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing” on page 141 to check if a component is a consumable, structural, or FRU part. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 137 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. Symptom Action Not all drives are recognized Remove the drive that is indicated by DSA (see “Removing a hot-swap hard disk by the DSA hard disk drive drive”...
Page 138: Intermittent Problems
• When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not working. This can cause the server to overheat and shut down. 2. Check the event logs (see “Event logs” on page 115). Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 139: Keyboard, Mouse, Or Pointing-Device Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician.
Page 140: Memory Problems
DIMM. Replace the failed DIMM. Repeat step 3 until you have tested all removed DIMMs. 3. Replace the lowest-numbered DIMM pair of those identified; then, restart the server. Repeat as necessary. 4. (Trained technician only) Replace the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 141: Microprocessor Problems
Microprocessor problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing” on page 141 to check if a component is a consumable, structural, or FRU part. •...
Page 142 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-Lenovo monitor cables might cause unpredictable problems. 2. Reseat the monitor cable.
Page 143: Network Connection Problems
• Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing” on page 141 to check if a component is a consumable, structural, or FRU part. •...
Page 144: Optional-Device Problems
An optional device that was 1. Make sure that: just installed does not work. • The device is designed for the server (see http://www.lenovo.com/us/en/ serverproven/). • You followed the installation instructions that came with the device and the device is installed correctly.
Page 145: Power Problems
Power problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing” on page 141 to check if a component is a consumable, structural, or FRU part. •...
Page 146: Serial-Device Problems
Serial cable 3. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 4. (Trained technician only) Replace the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 147: Serverguide Problems
ServerGuide problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See Chapter 5 “Parts listing” on page 141 to check if a component is a consumable, structural, or FRU part. •...
Page 148: Universal Serial Bus (Usb) Port Problems
If the server does not start from the minimum configuration, replace the components in the minimum configuration one at a time until the problem is isolated. Solving Ethernet controller problems Use this information to solve the Ethernet controller problems. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 149: Solving Undetermined Problems
Remove or disconnect the following devices, one at a time, until you find the failure. Turn on the server and reconfigure it each time. • Any external devices. • Surge-suppressor device (on the server). • Printer, mouse, and non-Lenovo devices. Chapter 4 Troubleshooting...
Page 150: Problem Determination Tips
– Is this the original reported failure? • Diagnostic program type and version level • Hardware configuration (print screen of the system summary) • UEFI firmware level • IMM firmware level • Operating-system software Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 151: Recovering The Server Firmware
• Diagnostic program type and version level • Setup utility settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 899 for information about calling Lenovo for service. Recovering the server firmware Use this information to recover the server firmware.
Page 152 1. Boot the server to an operating system that is supported by the firmware update package that you downloaded. 2. Perform the firmware update by following the instructions that are in the firmware update package readme file. 3. Restart the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 153: Automated Boot Recovery (Abr)
4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The server boots from the primary bank. Out-of-band method: See the IMM2 documentation. For more information about UEFI-compliant firmware, go to http://www.lenovo.com/support. Automated boot recovery (ABR) Use this information for Automated boot recovery (ABR).
Page 154 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 155: Chapter 5. Parts Listing
Tier 1 CRU at your request, you will be charged for the installation. – Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 156 Heat sink assembly, 95 W 90Y4967 Heat sink assembly, 115 W 46W2702 Microprocessor, Intel Xeon E5-2603 v2, 1.8GHz, 10MB, 1333MHz, 80W 00Y2778 (4-core) Microprocessor, Intel Xeon E5-2609 v2, 2.5GHz, 10MB, 1333MHz, 80W 00Y2779 (4-core) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 157 Table 13. Parts listing, Type 5466 (continued) CRU part CRU part number (Tier number (Tier Index Description Microprocessor, Intel Xeon E5-2620 v2, 2.1GHz, 15MB, 1600MHz, 80W 00Y2780 (6-core) Microprocessor, Intel Xeon E5-2628 v2, 1.9GHz, 20MB, 1600MHz, 70W 00AE525 (8-core) Microprocessor, Intel Xeon E5-2630 v2, 2.6GHz, 15MB, 80W (6-core) 00Y2781 00Y2792 Microprocessor, Intel Xeon E5-2630L v2, 2.4GHz, 15MB, 1600MHz,...
Page 158 Rear fan, 40x28 mm 1U riser card, one PCIe x8 slot (For slotless RAID only) 00Y7542 1U riser card, two PCIe x8 slots (butterfly) 00Y7539 1U riser card, one PCIe x16 slot 00Y7540 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 159 Table 13. Parts listing, Type 5466 (continued) CRU part CRU part number (Tier number (Tier Index Description 365GB High IOPS MLC Mono adapter 00AE814 365GB High IOPS MLC Mono adapter 46C9079 785GB High IOPS MLC Mono adapter 00AE815 1.2TB high IOPS MLC Mono adapter 00AE812 Mellanox ConnectX-3 VPI IB/E adapter 00D9552...
Page 160 Emulex 16Gb FC single-port HBA 81Y1658 81Y1665 Emulex 16Gb FC dual-port HBA Qlogic 16Gb FC single-port HBA 00Y3440 00Y3344 Qlogic 16Gb FC dual-port HBA Cable, ServeRAID power module 90Y7310 94Y6050 US E 103P-RoHS keyboard Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 161: Consumable And Structural Parts
Table 13. Parts listing, Type 5466 (continued) CRU part CRU part number (Tier number (Tier Index Description UltraNav keyboard USB 94Y6108 Intel X520 dual port 10GbE SFP+ Embedded adapter with interposer 00FK895 Broadcom single port 10GbE SFP+ Embedded adapter with interposer 00FK896 Broadcom dual port 10GbE SFP+ Embedded adapter with interposer 00AL195...
Page 162: Power Cords
Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Seychelles, Sierra Leone, Singapore, Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe 39M5158 Liechtenstein, Switzerland 39M5165 Chile, Italy, Libyan Arab Jamahiriya Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 163 Power cord part number Used in these countries and regions 39M5172 Israel 39M5095 220 - 240 V Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Caicos Islands, Canada, Cayman Islands, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5076...
Page 164 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 165: Chapter 6. Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. – Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 166 The following illustration shows the hardware ServeRAID cabling information for twelve 3.5-inch hot-swap drive backplane assemblies: The following illustrations show the cabling information for the power paddle card: Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 167: Removing And Replacing Components
Tier 1 CRU at your request, you will be charged for the installation. – Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 168: Removing And Replacing Tier 1 Crus
899. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 169 SAS/SATA hard disk drives are located at the rear of the server). For a list of the supported hard disk drives, see http://www.lenovo.com/us/en/ serverproven/. • All hot-swap drives in the server should have the same throughput speed rating. Using hard disk drives with different speed ratings will cause all drives to operate at the throughput speed of the slowest drive.
Page 170 You have to route the cables underneath the bracket; then, route the cables through the cable retainer clip. Improper cable routing may damage the cables. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 171 Figure 82. Cable routing 2. Make sure you have routed the cable properly and the cables are not squeezed as the following illustration before you rotate the hot-swap rear hard disk drive cage down. Improper cable routing may damage the cables. Chapter 6 Removing and replacing components...
Page 172 Shift the switch on the rear hard disk drive cage to the unlock position Note: Make sure you have fully shifted the switch to the unlock position as the following illustration. Otherwise, it may damage the cables. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 173 Figure 84. The switch Step 3. Slowly rotate the cage downwards until it sits into place Step 4. Close the blue latches on the chassis Chapter 6 Removing and replacing components...
Page 174 Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Remove the server top cover (see “Removing the server top cover” on page 247. Step 4. Open the blue latches on the chassis. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 175 Release latch Figure 86. Hot-swap rear hard disk drive cage removal Step 5. Rotate the rear hard disk drive cage outwards Step 6. Make sure the switch on the rear hard disk drive cage is in the unlock position. Step 7. Carefully pull the rear hard disk drive cage out of the chassis.
Page 176 Close the latches on the chassis. Step 9. Remove the power cable that currently connects the hot-swap hard disk drive backplane in the server to the power-paddle card. • Type 1 - SATA Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 177 Figure 88. Cable routing • Type 2 - SAS Chapter 6 Removing and replacing components...
Page 178 1. Connect the LED signal, SATA signal and power cables to the backplane. Figure 90. Type 1 2. Insert the hot-swap backplane onto the rear hard disk drive cage (see “Replacing the hot-swap backplane on the rear hard disk drive cage” on page 225 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 179 3. Connect the other end of the LED signal cable to the hot-swap hard disk drive backplane in the server. 4. Find the rear hard disk drive detect pin of the hot-swap backplane signal (I C) cable located near the system fan cage; then, connect with the rear hard disk drive detect pin of the LED signal cable from the option package.
Page 180 Figure 92. Cable routing Note: Make sure that Port 1 is connected to Port 1 for both backplanes. Likewise, Port 0 is connected to Port 0 for both backplanes. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 181 Figure 93. Cable connection Note: Make sure the cables are routed in the proper locations without blocking the airflow. It is recommended to press all the cables downwards to make the cable routing easier. Secure the cables with any cable retention clips. •...
Page 182 Turn off the server (see “Turning off the server” on page 19) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Remove the server top cover (see “Removing the server top cover” on page 247). Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 183 Step 4. Rotate the hot-swap rear hard disk drive up (see “Rotating the hot-swap rear hard disk drive cage up” on page 155). Step 5. Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall the adapter later).
Page 184 Align the insulator sheet with the bracket on the right side and insert it to the slot straight. Insulator sheet Figure 98. Insulator sheet Step 7. Use you fingers to press the bottom of the insulator sheet back and forth and make sure it is fixed correctly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 185 Removing the insulator sheet for the power cable Use this information to remove the insulator sheet for the power cable To remove the insulator sheet for the power cable, complete the following steps. Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30.
Page 186 Install the server in the rack cabinet (see the Rack Installation Instructions that come with the server for instructions). Step 8. Reconnect the power cord and any cables that you removed. Step 9. Turn on the peripheral devices and the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 187 Removing a front fan Use this information to remove a front fan. Attention: To ensure proper server operation, if a fan fails, you need to turn off the server first, then replace the fan immediately. To remove a front fan, first complete the following steps: Step 1.
Page 188: Replacing A Front Fan
6. Insert the fan cable into the cable retainer clip. 7. Return the blue handle back to its horizontal position. 8. Install the air baffle (see “Replacing the air baffle” on page 250). Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 189 9. Rotate the hot-swap rear hard disk drive downward (see “Rotating the hot-swap rear hard disk drive cage down” on page 156). 10. Install the server top cover (see “Replacing the server top cover” on page 248). 11. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server.
Page 190 1. Touch the static-protective package that contains the new fan to any unpainted metal surface on the server. Then, remove the new fan from the package. 2. Orient the fan as the following illustration. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 191: Removing A Memory Module
Figure 104. Rear fan installation 3. Lower the fan into the fan slot in the server and ensure that is it seated correctly. 4. Connect the system fan cable to the connector on the system board. (see “System-board internal connectors” on page 23) 5.
Page 192: Replacing A Memory Module
• See “Memory module installation” on page 55 for notes and information that you must consider when you install DIMMs. • Confirm that the server supports the DIMM that you are installing, see http://www.lenovo.com/us/en/ serverproven/. The following illustration shows the location of the DIMM connectors on the system board.
Page 193 Figure 106. DIMM connectors To install a DIMM, complete the following steps: Note: The odd-numbered DIMM connectors are white-colored, while the even-numbered DIMM connectors are black-colored. Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30.
Page 194 Remove the server cover (see “Removing the server top cover” on page 247). Step 4. Rotate the hot-swap rear hard disk drive cage up (see “Rotating the hot-swap rear hard disk drive cage up” on page 155). Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 195 Step 5. Remove PCI riser-card assembly 1 or 2 (see “Removing a PCI riser-card assembly” on page 197). Step 6. The following illustrates the steps for removing an adapter from the PCI riser-card assemblies: • For PCI riser-card assembly 1: 1.
Page 196 • Slot 2 (For the rear backplane or external ServeRAID adapter only) • Slot 1 (For external ServeRAID adapter only) riser-card assembly Slot 3, PCIe3 x8 (8, 4, 1) Figure 110. Slot 3 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 197 Figure 111. Slot 2 and Slot 1 Note: The supported PCI slot for the RAID link function is slot 2 and 3. However, please note when installing RAID controller M5120, it can only be installed in slot 1 and 2. To install a ServeRAID adapter on the PCI riser-card assembly, complete the following steps: Step 1.
Page 198 2. Align the adapter so that the keys align correctly with the connector on PCI riser-card assembly 2. 3. Insert the adapter into the connector on the riser-card until it is firmly seated. Figure 113. ServeRAID adapter installation Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 199 Attention: Incomplete insertion might cause damage to the server or the adapter. Step 7. Connect any required cables to the ServeRAID adapter. Attention: • When you route cables, do not block any connectors or the ventilated space around any of the fans.
Page 200 2. Push the battery retention clip back to its vertical position until it snaps into place, thereby securing the battery. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 201 Figure 115. RAID adapter battery installation Step 4. Connect the remote battery cable to the remote battery cable connector to the ServeRAID adapter. Route the remote battery cable in the server as shown in the following illustration. Chapter 6 Removing and replacing components...
Page 202: Removing A Usb Embedded Hypervisor Flash Device
Remove the server top cover (see “Removing the server top cover” on page 247). Step 4. Rotate the hot-swap rear hard disk drive cage up (see “Rotating the hot-swap rear hard disk drive cage up” on page 155. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 203 Step 5. Remove PCI riser-card assembly 1 (see “Removing a PCI riser-card assembly” on page 197). Step 6. Locate the USB embedded hypervisor flash device connector on the system board. Figure 117. USB embedded hypervisor flash device connector Step 7. Slide the lockbar on the flash device connector to the unlocked position and pull the USB flash device out of the connector.
Page 204: Replacing A Usb Embedded Hypervisor Flash Device
155. Step 5. Remove PCI riser-card assembly 1 (see “Removing a PCI riser-card assembly” on page 197). Step 6. Locate the USB embedded hypervisor flash device connector on the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 205 Figure 119. USB embedded hypervisor flash device connector Step 7. Align the USB flash device with the connector on the system board and push it into the connector until it is firmly seated. Step 8. Slide the lockbar toward the riser-card assembly to the locked position until it is seated firmly. Chapter 6 Removing and replacing components...
Page 206 750W or 900W (depends on server model), the server might not start or might not function correctly. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 207 the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
Page 208 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 209 Statement 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.
Page 210 Step 9. If you are adding a power supply to the server, attach the redundant power information label that comes with this option on the server top cover near the power supplies. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 211 Figure 124. Redundant power information label Removing a PCI riser-card assembly Use this information to remove a PCI riser-card assembly. To remove the PCI riser-card assembly, complete the following steps: Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30.
Page 212 Remove the adapter, if necessary, from the PCI riser-card assembly. Step 8. If you are instructed to return the PCI riser-card assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 213 Replacing a PCI riser-card assembly Use this information to replace a PCI riser-card assembly. To replace the PCI riser-card assembly, complete the following steps: Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30.
Page 214: Removing The System Battery
The following notes describe information that you must consider when replacing the battery: • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 215 CAUTION: When replacing the lithium battery, use only Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.
Page 216: Replacing The System Battery
Notices and User's Guide on the Documentation CD for more information. Replacing the system battery Use this information to replace the system battery. The following notes describe information that you must consider when replacing the system-board battery in the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 217 • When replacing the system-board battery, you must replace it with a lithium battery of the same type from the same manufacturer. • To order replacement batteries, call 1-800-426-7378 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your sales representative or reseller. •...
Page 218 Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: You must wait approximately 1 to 3 minutes after you connect the server to a power source before the power-control button becomes active. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 219 Step 6. Start the Setup utility and reset the configuration. • Set the system date and time. • Set the power-on password. • Reconfigure the server. See “Using the Setup utility” on page 87 for details. Removing the front USB connector assembly cable To remove the front USB connector assembly cable that is on the side of the server, complete the following steps: 1.
Page 220 11. If you are instructed to return the front USB connector assembly cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the front USB connector assembly cable Use this information to replace the front USB connector assembly cable. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 221 To install the front USB connector assembly cable that is on this side of the server, complete the following steps: 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30 2. Connect the front USB connector assembly cable to the system board and route the internal cabling as shown in the following illustration.
Page 222: Removing The Front Usb Connector Assembly
Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. 3. Remove the screws from the cable arm cover; then, slide the cable arm cover towards the rear of the server and set it aside. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 223: Replacing The Front Usb Connector Assembly
Figure 136. Screw removal 4. Remove the screws that secure the front USB connector assembly to the side of the server. 5. Disconnect the cable to the front USB connector assembly. Figure 137. Front USB connector assembly removal 6. If you are instructed to return the front USB connector assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 224 Remove the server cover (see “Removing the server top cover” on page 247). Step 4. Remove the power supply out of the server to disconnect it from the power-supply paddle card assembly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 225 Step 5. Remove the screws that secure the safety cover (240VA cover) to the chassis and remove the safety cover. Figure 139. Screws removal Step 6. After removing the safety cover, you can see the upper power supply card and lower power-supply paddle card.
Page 226 Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3. Align the upper power supply card with the two pointed tips and two screw holes on the holder; then install the screws. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 227 Figure 142. Upper power supply card installation Step 4. Reconnect the cables between the upper power supply card and lower power-supply paddle card. Step 5. Align the screw holes on the safety cover (240VA cover) with the screw holes on the chassis; then install the screws.
Page 228 Remove the screws that secure the safety cover (240VA cover) to the chassis and remove the safety cover. Figure 144. Screws removal Step 9. After removing the safety cover, you can see the upper power supply card and lower power-supply paddle card. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 229 Figure 145. Upper power supply card and lower power-supply paddle card Step 10. Make note of where the cables between the upper power supply card and lower power-supply card are connected; then, disconnect them. Step 11. Make note of which cables are attached to the lower power-supply paddle card then, disconnect them.
Page 230 You might need to tilt the lower power-supply paddle card a little bit to make the installation easier. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 231 Figure 147. Lower power supply card installation Step 4. Reconnect the cables between the upper power supply card and lower power-supply paddle card. Step 5. Align the screw holes on the safety cover (240VA cover) with the screw holes on the chassis; then install the screws to secure the safety cover.
Page 232 2. When reconnecting the power cable connector to the system board, make sure to route the cable underneath the bracket; then, route the cable through the cable retainer clip. The following illustration shows how to route the power cable correctly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 233 Figure 149. Cable routing Step 8. Install the air baffle (see “Replacing the air baffle” on page 250). Step 9. Install the PCI riser-card assembly (see “Replacing a PCI riser-card assembly” on page 199. Step 10. Rotate the hot-swap rear hard disk drive cage down (see “Rotating the hot-swap rear hard disk drive cage down”...
Page 234 Figure 150. Cable clips Step 6. Press the release latches and rotate out the top of the backplane; then, slightly lift the backplane out of the server by pulling outwards and lifting it up. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 235 Figure 151. Hot-swap hard disk drive backplane removal Step 7. Make note of where the power cable and signal cables are attached to the backplane; then, disconnect them. Figure 152. Power cable and signal cables Step 8. Remove the backplane out of the server. Chapter 6 Removing and replacing components...
Page 236 Press the release latches; then, rotate the top of the backplane toward the front of the server until it locks into place. Note: Make sure the backplane is engaged into place by the locating plates and that it is securely installed in the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 237 Figure 154. Hot-swap hard disk drive backplane installation Step 6. Close the two cable retainer clips behind the fan cage to secure the cabling. Step 7. Install the server top cover (see “Replacing the server top cover” on page 248. Step 8.
Page 238 Step 6. Disconnect the cables. • Type 1 - SATA – Disconnect the LED signal, SATA signal and power cables from the backplane. Make note of which cable is connected to which connector. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 239 Figure 158. Type 1 - SATA • Type 2 - SAS – Disconnect the I C signal, SAS signal and power cables from the backplane. Make note of which cable is connected to which connector. Figure 159. Type 2 - SAS Step 7.
Page 240 Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30. Step 2. Reconnect the cables. • Type 1 - SATA – Reconnect the LED signal, SATA signal and power cables. Figure 162. Type 1 - SATA Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 241: Removing And Replacing Tier 2 Crus
Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
Page 242: Removing A Microprocessor And Heat Sink
Microprocessor Installation Tools A and B are shown in the following illustration. Installation tool Installation tool Microprocessor Cover Microprocessor Microprocessor Installation Tool A Microprocessor Installation Tool B Figure 165. Microprocessor installation tools To remove a microprocessor and heat sink, complete the following steps: Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 243 Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30. Step 2. Turn off the server (see “Turning off the server” on page 19) and all attached peripheral devices. Disconnect all power cords; then, disconnect all external cables as necessary to replace the device. Step 3.
Page 244 The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 245 Figure 169. Installation tool handle adjustment Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor. The installation tool rests flush on the socket only when it is aligned correctly. Figure 170.
Page 246: Replacing A Microprocessor And Heat Sink
• To ensure correct server operation, make sure that you use microprocessors that are compatible and you have installed an additional DIMM for microprocessor 2. Compatible microprocessors must have the same QuickPath Interconnect (QPI) link speed, integrated memory controller frequency, core frequency, power segment, cache size, and type. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 247 • Microprocessors with different stepping levels are supported in this server. If you install microprocessors with different stepping levels, it does not matter which microprocessor is installed in microprocessor connector 1 or connector 2. • If you are installing a microprocessor that has been removed, make sure that it is paired with its original heat sink or a new replacement heat sink.
Page 248 Align the installation tool with the microprocessor socket. The installation tool rests flush on the socket only if properly aligned. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 249 Figure 176. Installation tool alignment Install the microprocessor using the following instructions for your installation tool. • If using Installation Tool A, twist the handle on the microprocessor tool assembly counterclockwise to the open position to insert the microprocessor into the socket, and lift the installation tool out of the socket.
Page 250 Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 32. Step 5. Close the microprocessor socket release levers and retainer: Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 251 Figure 180. Microprocessor socket levers and retainer engagement Close the microprocessor retainer on the microprocessor socket. Identify which release lever is labeled as the first release lever to close and close it. Close the second release lever on the microprocessor socket. Step 6.
Page 252 If you are replacing microprocessor 1, install the previously removed memory module into DIMM connector 6. If you are replacing microprocessor 2, install the previously removed memory module from DIMM connector 12. See “Replacing a memory module” on page 178 for instructions. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 253 Step 8. Install the air baffle (see “Replacing the air baffle” on page 250). Step 9. Install the PCI riser-card assembly (see “Replacing a PCI riser-card assembly” on page 199. Step 10. Rotate the hot-swap rear hard disk drive cage down (see “Rotating the hot-swap rear hard disk drive cage down”...
Page 254: Removing The System Board
Remove the server top cover (see “Removing the server top cover” on page 247). Step 5. Remove the hot-swap rear hard disk drive cage (see “Removing the hot-swap rear hard disk drive cage” on page 160. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 255 Step 6. Remove all PCI riser-card assemblies and adapters (see “Removing a PCI riser-card assembly” on page 197, “Removing an adapter from the PCI riser-card assembly” on page 168 and “Removing a ServeRAID adapter from the PCI riser-card assembly” on page 180. Step 7.
Page 256 Step 14. Grasp two holders and slightly lift the system board. Figure 187. System board removal Step 15. Gently push the external input/output connectors out of their respective holes in the chassis. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 257 Figure 188. System board removal Step 16. Grasp the system board by the holders; then, carefully lift up the system board and remove it from the chassis, being careful not to damage any surrounding components. Figure 189. System board removal Step 17.
Page 258: Replacing The System Board
Step 1. Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30. Step 2. Grasp two holders and lower the system board into the chassis. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 259 Figure 190. System board installation Step 3. Gently push the system board by holders to insert the external input/output connectors into their respective holes in the chassis. Figure 191. System board installation Step 4. Install the screws to secure the system board to the chassis. Chapter 6 Removing and replacing components...
Page 260 Step 14. Install the hot-swap rear hard disk drive cage (see “Replacing the hot-swap rear hard disk drive cage” on page 161). Step 15. Install the server top cover (see “Replacing the server top cover” on page 248). Step 16. Push the power supplies back into the server. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 261: Removing And Replacing Consumable And Structural Parts
This section provides information for removing and replacing consumable and structural parts in the server. Replacement of consumable parts and structural parts is your responsibility. If Lenovo installs a consumable part or structural part at your request, you will be charged for the installation.
Page 262: Replacing The Server Top Cover
Replacing the server top cover Use this information to replace the server top cover. To install the server top cover, complete the following steps: Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 263 Step 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed. Step 2. Align the cover over the server (toward the rear of the server) until the cover edges slip into position over the chassis.
Page 264: Replacing The Air Baffle
Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30. Step 2. Align the tabs on the air baffle with the slots on the chassis. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 265 Step 3. Lower the air baffle into the server. Make sure that the tabs on the air baffle are inserted into the holes on the chassis (see the illustration). Attention: For proper cooling and airflow, reinstall the air baffle before you turn on the server. Operating the server with the air baffle removed might damage server components.
Page 266 Read the safety information that begins on page “Safety” on page v and “Installation guidelines” on page 30. Step 2. Install the screws to secure the safety cover on the power-supply paddle card assembly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 267 Figure 199. Screws installation Step 3. Install the server top cover (see “Replacing the server top cover” on page 248. Step 4. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Chapter 6 Removing and replacing components...
Page 268 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 269: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2015...
Page 270: List Of Imm Events
Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 271 Severity Error Serviceable Automatically notify support Alert Category System - SSL certification SNMP Trap ID CIM Information Prefix: IMM ID: 0002 User Response Make sure that the certificate that you are importing is correct and properly generated. • 40000003-00000000 : Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port data rate.
Page 272 • 40000006-00000000 : Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MAC address setting. May also be shown as 4000000600000000 or 0x4000000600000000 Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 273 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0006 User Response Information only; no action is required. • 40000007-00000000 : Ethernet interface [arg1] by user [arg2]. This message is for the use case where a user enables or disabled the ethernet interface. May also be shown as 4000000700000000 or 0x4000000700000000 Severity Info...
Page 274 This message is for the use case where a user modifies the IP subnet mask of a Management Controller. May also be shown as 4000000a00000000 or 0x4000000a00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 275 SNMP Trap ID CIM Information Prefix: IMM ID: 0010 User Response Information only; no action is required. • 4000000b-00000000 : IP address of default gateway modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
Page 276 This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000000e00000000 or 0x4000000e00000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 277 CIM Information Prefix: IMM ID: 0014 User Response Information only; no action is required. • 4000000f-00000000 : Attempting to [arg1] server [arg2] by user [arg3]. This message is for the use case where a user is using the Management Controller to perform a power function on the system.
Page 278 This message is for the use case where a remote user has failed to establish a remote control session from a Web browser session. May also be shown as 4000001200000000 or 0x4000001200000000 Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 279 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0018 User Response Make sure that the correct login ID and password are being used. • 40000013-00000000 : Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from TELNET client at IP address [arg2].
Page 280 This message is for the use case where a Management Controller IP address and configuration has been assigned by the DHCP server. May also be shown as 4000001600000000 or 0x4000001600000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 281 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0022 User Response Information only; no action is required. • 40000017-00000000 : ENET[[arg1]] IP-Cfg:HstName=[arg2], IP@=[arg3] ,NetMsk=[arg4], GW@=[arg5] . This message is for the use case where a Management Controller IP address and configuration has been assigned statically using user data.
Page 282 • 4000001a-00000000 : DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. May also be shown as 4000001a00000000 or 0x4000001a00000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 283 SNMP Trap ID CIM Information Prefix: IMM ID: 0026 User Response Information only; no action is required. • 4000001b-00000000 : Management Controller [arg1]: Configuration restored from a file by user [arg2]. This message is for the use case where a user restores a Management Controller configuration from a file. May also be shown as 4000001b00000000 or 0x4000001b00000000 Severity Info...
Page 284 • 4000001e-00000000 : Running the backup Management Controller [arg1] main application. This message is for the use case where a Management Controller has resorted to running the backup main application. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 285 May also be shown as 4000001e00000000 or 0x4000001e00000000 Severity Warning Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information Prefix: IMM ID: 0030 User Response Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 286 May also be shown as 4000002100000000 or 0x4000002100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0033 User Response Information only; no action is required. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 287 • 40000022-00000000 : SSL data in the Management Controller [arg1] configuruation data is invalid. Clearing configuration data region and disabling SSL. This message is for the use case where a Management Controller has detected invalid SSL data in the configuration data and is clearing the configuration data region and disabling the SSL. May also be shown as 4000002200000000 or 0x4000002200000000 Severity Error...
Page 288 May also be shown as 4000002500000000 or 0x4000002500000000 Severity Info Serviceable Automatically notify support Alert Category System - Event Log 75% full SNMP Trap ID CIM Information Prefix: IMM ID: 0037 User Response Information only; no action is required. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 289 • 40000026-00000000 : The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. May also be shown as 4000002600000000 or 0x4000002600000000 Severity Info Serviceable Automatically notify support Alert Category...
Page 290 This message is for the use case where a user has failed to log in to a Management Controller from SSH. May also be shown as 4000002900000000 or 0x4000002900000000 Severity Info Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0041 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 291 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 4000002a-00000000 : [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware.
Page 292 DDNS setting changed by user May also be shown as 4000002d00000000 or 0x4000002d00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0045 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 293 Information only; no action is required. • 4000002e-00000000 : DDNS registration successful. The domain name is [arg1]. DDNS registation and values May also be shown as 4000002e00000000 or 0x4000002e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0046 User Response...
Page 294 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0049 User Response Information only; no action is required. • 40000032-00000000 : IPv6 DHCP enabled by user [arg1]. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 295 IPv6 DHCP assignment method is enabled by user May also be shown as 4000003200000000 or 0x4000003200000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0050 User Response Information only; no action is required. •...
Page 296 Information only; no action is required. • 40000036-00000000 : IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user May also be shown as 4000003600000000 or 0x4000003600000000 Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 297 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0054 User Response Information only; no action is required. • 40000037-00000000 : ENET[[arg1]] IPv6-LinkLocal:HstName=[arg2], IP@=[arg3] ,Pref=[arg4] . IPv6 Link Local address is active May also be shown as 4000003700000000 or 0x4000003700000000 Severity Info Serviceable...
Page 298 4000003a-00000000 : IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3]. A user modifies the IPv6 static address of a Management Controller May also be shown as 4000003a00000000 or 0x4000003a00000000 Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 299 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0058 User Response Information only; no action is required. • 4000003b-00000000 : DHCPv6 failure, no IP address assigned. S DHCP6 server fails to assign an IP address to a Management Controller. May also be shown as 4000003b00000000 or 0x4000003b00000000 Severity Warning...
Page 300 Information only; no action is required. • 4000003e-00000000 : SSH port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SSH port number May also be shown as 4000003e00000000 or 0x4000003e00000000 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 301 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0062 User Response Information only; no action is required. • 4000003f-00000000 : Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number May also be shown as 4000003f00000000 or 0x4000003f00000000 Severity...
Page 302 • 40000042-00000000 : CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTPS port number May also be shown as 4000004200000000 or 0x4000004200000000 Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 303 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0066 User Response Information only; no action is required. • 40000043-00000000 : SNMP Agent port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Agent port number May also be shown as 4000004300000000 or 0x4000004300000000 Severity Info...
Page 304 • 40000046-00000000 : Remote Presence port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Remote Presence port number May also be shown as 4000004600000000 or 0x4000004600000000 Severity Info Serviceable Automatically notify support Alert Category none Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 305 SNMP Trap ID CIM Information Prefix: IMM ID: 0070 User Response Information only; no action is required. • 40000047-00000000 : LED [arg1] state changed to [arg2] by [arg3]. A user has modified the state of an LED May also be shown as 4000004700000000 or 0x4000004700000000 Severity Info Serviceable...
Page 306 A user disabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004a00000000 or 0x4000004a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0074 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 307 User Response Information only; no action is required. • 4000004b-00000000 : SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . A user changed the SNMP community string May also be shown as 4000004b00000000 or 0x4000004b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 308 A user configured the Serial Port mode May also be shown as 4000004e00000000 or 0x4000004e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0078 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 309 Information only; no action is required. • 4000004f-00000000 : Date and Time set by user [arg1]: Date=[arg2], Time-[arg3], DST Auto-adjust=[arg4], Timezone=[arg5]. A user configured the Date and Time settings May also be shown as 4000004f00000000 or 0x4000004f00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 310 SNMP Trap ID CIM Information Prefix: IMM ID: 0082 User Response Information only; no action is required. • 40000053-00000000 : Server [arg1] scheduled for every [arg2] at [arg3] by user [arg4]. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 311 A user configured a recurring Server Power Action May also be shown as 4000005300000000 or 0x4000005300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0083 User Response Information only; no action is required. •...
Page 312 Prefix: IMM ID: 0086 User Response Information only; no action is required. • 40000057-00000000 : Telnet [arg1] by user [arg2]. A user enables or disables Telnet services May also be shown as 4000005700000000 or 0x4000005700000000 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 313 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0087 User Response Information only; no action is required. • 40000058-00000000 : DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8], IPv6Server3=[arg9].
Page 314 Information only; no action is required. • 4000005b-00000000 : Secure Web services (HTTPS) [arg1] by user [arg2]. A user enables or disables Secure web services May also be shown as 4000005b00000000 or 0x4000005b00000000 Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 315 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0091 User Response Information only; no action is required. • 4000005c-00000000 : Secure CIM/XML(HTTPS) [arg1] by user [arg2]. A user enables or disables Secure CIM/XML services May also be shown as 4000005c00000000 or 0x4000005c00000000 Severity Info...
Page 316 • 4000005f-00000000 : Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts May also be shown as 4000005f00000000 or 0x4000005f00000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 317 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0095 User Response Information only; no action is required. • 40000060-00000000 : License key for [arg1] added by user [arg2]. A user installs License Key May also be shown as 4000006000000000 or 0x4000006000000000 Severity Info Serviceable...
Page 318 MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. A user changes the Global Login Account Security Settings to Legacy May also be shown as 4000006300000000 or 0x4000006300000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 319 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0099 User Response Information only; no action is required. • 40000064-00000000 : User [arg1] created. A user account was created May also be shown as 4000006400000000 or 0x4000006400000000 Severity Info Serviceable Automatically notify support...
Page 320 40000067-00000000 : User [arg1] role set to [arg2]. A user account role assigned May also be shown as 4000006700000000 or 0x4000006700000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 321 CIM Information Prefix: IMM ID: 0103 User Response Information only; no action is required. • 40000068-00000000 : User [arg1] custom privileges set: [arg2]. User account priveleges assigned May also be shown as 4000006800000000 or 0x4000006800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 322 May also be shown as 4000006b00000000 or 0x4000006b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0107 User Response Information only; no action is required. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 323 • 4000006c-00000000 : SSH Client key removed from user [arg1]. User removed an SSH Client key May also be shown as 4000006c00000000 or 0x4000006c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0108 User Response Information only;...
Page 324 CIM Information Prefix: IMM ID: 0111 User Response Information only; no action is required. • 40000070-00000000 : SNMP Traps enabled by user [arg1]: EnabledAlerts=[arg2], AllowedFilters=[arg3] . A user enabled the SNMP Traps configuration Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 325 May also be shown as 4000007000000000 or 0x4000007000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0112 User Response Information only; no action is required. • 40000071-00000000 : The power cap value changed from [arg1] watts to [arg2] watts by user [arg3]. Power Cap values changed by user May also be shown as 4000007100000000 or 0x4000007100000000 Severity...
Page 326 • 40000074-00000000 : The soft minimum power cap value changed from [arg1] watts to [arg2] watts. Soft Minimum Power Cap value changed May also be shown as 4000007400000000 or 0x4000007400000000 Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 327 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0116 User Response Information only; no action is required. • 40000075-00000000 : The measured power value exceeded the power cap value. Power exceeded cap May also be shown as 4000007500000000 or 0x4000007500000000 Severity Warning Serviceable...
Page 328 Information only; no action is required. • 40000078-00000000 : Power capping was deactivated by user [arg1]. Power capping deactivated by user May also be shown as 4000007800000000 or 0x4000007800000000 Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 329 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0120 User Response Information only; no action is required. • 40000079-00000000 : Static Power Savings mode has been turned on by user [arg1]. Static Power Savings mode turned on by user May also be shown as 4000007900000000 or 0x4000007900000000 Severity Info...
Page 330 • 4000007c-00000000 : Dynamic Power Savings mode has been turned off by user [arg1]. Dynamic Power Savings mode turned off by user May also be shown as 4000007c00000000 or 0x4000007c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 331 CIM Information Prefix: IMM ID: 0124 User Response Information only; no action is required. • 4000007d-00000000 : Power cap and external throttling occurred. Power cap and external throttling occurred May also be shown as 4000007d00000000 or 0x4000007d00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 332 May also be shown as 4000008000000000 or 0x4000008000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0128 User Response Information only; no action is required. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 333 • 40000081-00000000 : PXE boot requested by user [arg1]. PXE boot requested May also be shown as 4000008100000000 or 0x4000008100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0129 User Response Information only;...
Page 334 • 40000085-00000000 : FPGA firmware mismatch between nodes [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes. A mismatch of FPGA firmware has been detected between nodes Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 335 May also be shown as 4000008500000000 or 0x4000008500000000 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0133 User Response Attempt to flash the FPGA firmware to the same level on all nodes. •...
Page 336 This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to complete. May also be shown as 4000008900000000 or 0x4000008900000000 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 337 Severity Error Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0137 User Response 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2.
Page 338 May also be shown as 800100020701ffff or 0x800100020701ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0476 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 339 Replace the system battery. • 80010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102020701ffff or 0x800102020701ffff Severity Error Serviceable...
Page 340 (Fan 2Aa Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d03ffff or 0x800102041d03ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 341 Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
Page 342 This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d06ffff or 0x800102041d06ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 343 Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) • 80010204-1d07ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted.
Page 344 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 345 • 80010701-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (LowProfile Amb) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010703ffff or 0x800107010703ffff Severity Warning Serviceable...
Page 346 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 347 • 80010701-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011401ffff or 0x800107011401ffff Severity Warning Serviceable...
Page 348 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 349 • 80010701-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011404ffff or 0x800107011404ffff Severity Warning Serviceable...
Page 350 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 351 • 80010701-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (Mezz Card Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107012c01ffff or 0x800107012c01ffff Severity Warning Serviceable...
Page 352 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 353 • 80010901-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (LowProfile Amb) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010703ffff or 0x800109010703ffff Severity Error Serviceable...
Page 354 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 355 • 80010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011401ffff or 0x800109011401ffff Severity Error Serviceable...
Page 356 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 357 • 80010901-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011404ffff or 0x800109011404ffff Severity Error Serviceable...
Page 358 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 359 • 80010901-2c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (Mezz Card Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109012c01ffff or 0x800109012c01ffff Severity Error Serviceable...
Page 360 2. Remove the failing power supply. 3. (Trained technician only) Replace the system board. (n = power supply number) • 80010b01-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (FHHL Amb Temp) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 361 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010702ffff or 0x80010b010702ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response...
Page 362 Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010b01-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (Ambient Temp) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 363 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010c01ffff or 0x80010b010c01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response...
Page 364 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010b01-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (DIMM AB VR Temp) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 365 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011403ffff or 0x80010b011403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response...
Page 366 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010b01-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (DIMM GH VR Temp) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 367 This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011406ffff or 0x80010b011406ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0498 User Response...
Page 368 4. (Trained technician only) Replace system board. • 80030006-2101ffff : Sensor [SensorElementName] has deasserted. (Sig Verify Fail) This message is for the use case when an implementation has detected a Sensor has deasserted. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 369 May also be shown as 800300062101ffff or 0x800300062101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has deasserted.
Page 370 1. Check the IBM support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 371 • 8007010f-2582ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (No PCI I/O Space) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010f2582ffff or 0x8007010f2582ffff Severity Warning Serviceable...
Page 372 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) • 80070201-0302ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (CPU 2 OverTemp) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 373 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702010302ffff or 0x800702010302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response...
Page 374 3. Replace power supply n. (n = power supply number) PS 1 Therm Fault : • 80070208-0a02ffff : Sensor [SensorElementName] has transitioned to critical from a less severe state. (PS 2 Fan Fault) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 375 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702080a02ffff or 0x800702080a02ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response...
Page 376 (TPM Lock) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702142201ffff or 0x800702142201ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 377 Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board).
Page 378 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007021b0302ffff or 0x8007021b0302ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 379 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check for a server firmware update. 2. Make sure that the installed microprocessors are compatible. 3. (Trained technician only) Replace the microprocessor if the problems still exist 4.
Page 380 This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706080a01ffff or 0x800706080a01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 381 SNMP Trap ID CIM Information Prefix: PLAT ID: 0530 User Response If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the IBM Power Configurator utility to determine current system power consumption.
Page 382 1. Update the server firmware (see Recovering the server firmware). 2. If the problem persists, (trained technician only) replace the system board (see Removing the system board and Installing the system board). Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 383 • 8008010f-2101ffff : Device [LogicalDeviceElementName] has been added. (Phy Presence Jmp) This message is for the use case when an implementation has detected a Device was inserted. May also be shown as 8008010f2101ffff or 0x8008010f2101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 384 Alert Category Critical - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Check the LEDs for both power supplies. 2. Follow the actions in Power-supply LEDs. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 385 • 800b010a-1e81ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Cooling Zone 1) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010a1e81ffff or 0x800b010a1e81ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information...
Page 386 • 800b010a-1e84ffff : Redundancy Lost for [RedundancySetElementName] has asserted. (Cooling Zone 4) This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010a1e84ffff or 0x800b010a1e84ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 387 Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0802 User Response 1. Make sure that the connectors on fan n are not damaged. 2. Make sure that the fan n connectors on the system board are not damaged. 3.
Page 388 This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient. May also be shown as 800b03091301ffff or 0x800b03091301ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 389 SNMP Trap ID CIM Information Prefix: PLAT ID: 0806 User Response 1. Non-redundant sufficient: Power load will be handled by remaining power supply, though the system may throttle to avoid a power supply over-current condition. 2. Replace the power supply with higher rated power. •...
Page 390 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 391 • 800b050a-1e82ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Cooling Zone 2) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050a1e82ffff or 0x800b050a1e82ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID...
Page 392 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) • 800b050a-1e85ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Cooling Zone 5) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 393 This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050a1e85ffff or 0x800b050a1e85ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1.
Page 394 • 806f0007-0302ffff : [ProcessorElementName] has Failed with IERR. (CPU 2) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070302ffff or 0x806f00070302ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 395 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0042 User Response 1. Update the latest level of system firmware and device drivers are installed for all adapters and standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 396 This message is for the use case when an implementation has detected a Power Unit that has been Disabled. May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 397 User Response No action; information only. • 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable...
Page 398 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0404ffff : The Drive [StorageVolumeElementName] has been added. (Drive 4) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 399 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response...
Page 400 • 806f000d-0408ffff : The Drive [StorageVolumeElementName] has been added. (Drive 8) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0408ffff or 0x806f000d0408ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 401 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0409ffff : The Drive [StorageVolumeElementName] has been added. (Drive 9) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info...
Page 402 • 806f000d-040cffff : The Drive [StorageVolumeElementName] has been added. (Drive 12) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 403 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040dffff : The Drive [StorageVolumeElementName] has been added. (Drive 13) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info...
Page 404 This message is for the use case when an implementation has detected that System Firmware Error Unrecoverable boot device failure has occurred. May also be shown as 806f000f220103ff or 0x806f000f220103ff Severity Error Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 405 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0770 User Response This is a UEFI detected event. The UEFI(POST) error code for this event can be found in the logged IMM message text.
Page 406 Information Center for the appropriate user response. Firmware Error : Sys Boot Status : • 806f000f-22010bff : Firmware BIOS (ROM) corruption was detected on system [ComputerSystemElementName] during POST. (ABR Status) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 407 Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22010bff or 0x806f000f22010bff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0850 User Response 1.
Page 408 This message is for the use case when an implementation has detected a Front Panel NMI / Diagnostic Interrupt. May also be shown as 806f00131701ffff or 0x806f00131701ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 409 Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0222 User Response If the NMI button has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. 2. Replace the operator information panel cable. 3.
Page 410 May also be shown as 806f00212582ffff or 0x806f00212582ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0330 User Response 1. Check the PCI LED. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 411 2. Reseat the affected adapters and riser card. 3. Update the server firmware (UEFI and IMM) and adapter firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 412 User Response 1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server. 2. If the problem remains, (trained technician only) replace the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 413 • 806f0107-0301ffff : An Over-Temperature Condition has been detected on [ProcessorElementName]. (CPU 1) This message is for the use case when an implementation has detected an Over-Temperature Condition Detected for Processor. May also be shown as 806f01070301ffff or 0x806f01070301ffff Severity Error Serviceable Automatically notify support...
Page 414 • 806f0108-0a02ffff : [PowerSupplyElementName] has Failed. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has failed. May also be shown as 806f01080a02ffff or 0x806f01080a02ffff Severity Error Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 415 Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. 3.
Page 416 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2002ffff or 0x806f010c2002ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 417 CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 418 If a damage is found, replace the system board. 6. (Trained technician only) Replace the affected microprocessor. 7. Manually re-enable all affected DIMMs, and save the setting before restarting the server. 8. (Trained Service technician only) Replace the affected microprocessor. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 419 • 806f010c-2005ffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2005ffff or 0x806f010c2005ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory...
Page 420 This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c2007ffff or 0x806f010c2007ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 421 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 422 8. (Trained Service technician only) Replace the affected microprocessor. • 806f010c-200affff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 423 May also be shown as 806f010c200affff or 0x806f010c200affff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 424 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 425 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector.
Page 426 • 806f010c-200fffff : Uncorrectable error detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected a Memory uncorrectable error. May also be shown as 806f010c200fffff or 0x806f010c200fffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 427 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0138 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 428 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 429 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 430 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 431 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) •...
Page 432 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 433 • 806f010d-0406ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0406ffff or 0x806f010d0406ffff Severity Error Serviceable...
Page 434 • 806f010d-0409ffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 9) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0409ffff or 0x806f010d0409ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 435 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 436 (Drive 12) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040cffff or 0x806f010d040cffff Severity Error Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 437 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 438 This message is for the use case when an implementation has detected a Bus Timeout. May also be shown as 806f01130301ffff or 0x806f01130301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 439 CIM Information Prefix: PLAT ID: 0224 User Response 1. (Trained technician only)Reseat the microprocessor, and then restart the server. 2. (Trained technician only)Replace microprocessor n. (n = microprocessor number) • 806f0113-0302ffff : A bus timeout has occurred on system [ComputerSystemElementName]. (CPU 2 PECI) This message is for the use case when an implementation has detected a Bus Timeout.
Page 440 • 806f0125-0b01ffff : [ManagedElementName] detected as absent. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01250b01ffff or 0x806f01250b01ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 441 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0392 User Response Please ensure the PCI riser 1 has been installed correctly. • 806f0125-0b02ffff : [ManagedElementName] detected as absent. (PCI Riser 2) This message is for the use case when an implementation has detected a Managed Element is Absent.
Page 442 • 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 443 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response 1. Update the latest level of system firmware and device drivers are installed for all adapters and standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 444 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 445 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 446 [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0403ffff or 0x806f020d0403ffff Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 447 Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 448 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 449 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 450 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 451 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 452 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 453 • 806f020d-040dffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d040dffff or 0x806f020d040dffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 454 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 455 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0100 User Response 1. Reconnect the power cords. 2. Check power supply n LED. 3. See Power-supply LEDs for more information. (n = power supply number) • 806f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 456 806f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2003ffff or 0x806f030c2003ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 457 Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
Page 458 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 4. If the problem follows the DIMM, replace the failing DIMM. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 459 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 460 [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2008ffff or 0x806f030c2008ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 461 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1.
Page 462 4. If the problem follows the DIMM, replace the failing DIMM. 5. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 463 6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained technician only) Replace the affected microprocessor. • 806f030c-200bffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 464 This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c200dffff or 0x806f030c200dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 465 SNMP Trap ID CIM Information Prefix: PLAT ID: 0136 User Response Note: Each time you install or remove a DIMM, you must disconnect the server from the power source; then, wait 10 seconds before restarting the server. 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error.
Page 466 6. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins. If a damage is found, replace the system board. 7. (Trained technician only) Replace the affected microprocessor. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 467 • 806f030c-2010ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected a Memory Scrub failure. May also be shown as 806f030c2010ffff or 0x806f030c2010ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID...
Page 468 This message is for the use case when an implementation has detected a Software NMI. May also be shown as 806f03131701ffff or 0x806f03131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0228 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 469 User Response 1. Check the device driver. 2. Reinstall the device driver. 3. Update all device drivers to the latest level. 4. Update the firmware (UEFI and IMM). • 806f0323-2101ffff : Power cycle of system [ComputerSystemElementName] initiated by watchdog [WatchdogElementName]. (IPMI Watchdog) This message is for the use case when an implementation has detected a Power Cycle by Watchdog occurred.
Page 470 If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the Advanced Settings Utility (ASU). • 806f040c-2003ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 3) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 471 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2003ffff or 0x806f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1.
Page 472 806f040c-2006ffff : [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2006ffff or 0x806f040c2006ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 473 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 474 [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c2009ffff or 0x806f040c2009ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 475 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server.
Page 476 This message is for the use case when an implementation has detected that Memory has been Disabled. May also be shown as 806f040c200cffff or 0x806f040c200cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 477 CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3.
Page 478 May also be shown as 806f040c200fffff or 0x806f040c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0131 User Response 1. Make sure the DIMM is installed correctly. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 479 2. If the DIMM was disabled because of a memory fault (memory uncorrectable error or memory logging limit reached), follow the suggested actions for that error event and restart the server. 3. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory event.
Page 480 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 4. Remove both adapters. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 481 5. Replace the PCIe adapters. 6. Replace the riser card. • 806f0507-0301ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070301ffff or 0x806f05070301ffff Severity Error Serviceable...
Page 482 Subsystem [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2001ffff or 0x806f050c2001ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 483 Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 484 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 485 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 486 Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2006ffff or 0x806f050c2006ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 487 Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 488 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 489 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 490 Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c200bffff or 0x806f050c200bffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 491 Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 492 2. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor. 3. If the problem follows the DIMM, replace the failing DIMM. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 493 4. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 5. (Trained technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 494 Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Reached. May also be shown as 806f050c2010ffff or 0x806f050c2010ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 495 Warning Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0144 User Response 1. Check the IBM support website for an applicable retain tip or firmware update that applies to this memory error. 2.
Page 496 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 497 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Severity Error...
Page 498 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-0404ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 4) This message is for the use case when an implementation has detected that an Array is Critical. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 499 May also be shown as 806f050d0404ffff or 0x806f050d0404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 500 • 806f050d-0407ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 7) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 501 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 502 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040affff or 0x806f050d040affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 503 SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 504 May also be shown as 806f050d040dffff or 0x806f050d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 505 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6.
Page 506 This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070301ffff or 0x806f06070301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 507 Prefix: PLAT ID: 0816 User Response 1. Update the latest level of system firmware and device drivers are installed for all adapters and standard devices, such as UEFI, IMM Ethernet,and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 508 This message is for the use case when an implementation has detected a Power Supply with a Configuration Error. May also be shown as 806f06081301ffff or 0x806f06081301ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 509 CIM Information Prefix: PLAT ID: 0104 User Response 1. Make sure that the power supplies installed are with the same rating or wattage. 2. Reinstall the power supplies with the same rating or wattage. • 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0) This message is for the use case when an implementation has detected that an Array Failed.
Page 510 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 511 • 806f060d-0403ffff : Array [ComputerSystemElementName] has failed. (Drive 3) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 512 • 806f060d-0406ffff : Array [ComputerSystemElementName] has failed. (Drive 6) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0406ffff or 0x806f060d0406ffff Severity Error Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 513 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 514 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0409ffff or 0x806f060d0409ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 515 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 516 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 517 • 806f060d-040dffff : Array [ComputerSystemElementName] has failed. (Drive 13) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 518 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2003ffff or 0x806f070c2003ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 519 SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2004ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 520 [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2007ffff or 0x806f070c2007ffff Severity Error Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 521 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-2008ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 522 806f070c-200bffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200bffff or 0x806f070c200bffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 523 Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-200cffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 524 Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed and following the memory population chart in the system publication. • 806f070c-200fffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 525 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c200fffff or 0x806f070c200fffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response...
Page 526 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0400ffff or 0x806f070d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 527 No action; information only. • 806f070d-0401ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0401ffff or 0x806f070d0401ffff Severity Info Serviceable...
Page 528 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0404ffff or 0x806f070d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 529 Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0405ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 530 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0408ffff or 0x806f070d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 531 CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0409ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 532 This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040cffff or 0x806f070d040cffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 533 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040dffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 534 This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 535 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0061 User Response No action; information only. • 806f0807-0302ffff : [ProcessorElementName] has been Disabled. (CPU 2) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070302ffff or 0x806f08070302ffff Severity Info...
Page 536 806f0813-2582ffff : A Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (PCIs) This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132582ffff or 0x806f08132582ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 537 Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. Check the PCI LED. 3. Remove the adapter from the indicated PCI slot. 4.
Page 538 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2001ffff or 0x806f090c2001ffff Severity Warning Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 539 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory has been Throttled.
Page 540 806f090c-2005ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 5) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2005ffff or 0x806f090c2005ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 541 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 542 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2008ffff or 0x806f090c2008ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 543 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2009ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 9) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2009ffff or 0x806f090c2009ffff Severity Warning...
Page 544 Throttled. (DIMM 12) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200cffff or 0x806f090c200cffff Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 545 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200dffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 546 806f090c-2010ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 16) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2010ffff or 0x806f090c2010ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 547 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is running in the Degraded state.
Page 548 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2001ffff or 0x806f0a0c2001ffff Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 549 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 550 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2004ffff or 0x806f0a0c2004ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 551 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 552 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2007ffff or 0x806f0a0c2007ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 553 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 554 Memory that has been Detected. May also be shown as 806f0a0c200affff or 0x806f0a0c200affff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 555 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 556 Memory that has been Detected. May also be shown as 806f0a0c200dffff or 0x806f0a0c200dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 557 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 558 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 559 2. Make sure that ambient temperature is within the specifications. 3. If a fan has failed, complete the action for a fan failure. 4. Replace DIMM n. (n = DIMM number) • 806f0a13-0301ffff : A Fatal Bus Error has occurred on system [ComputerSystemElementName]. (CPU 1 PECI) This message is for the use case when an implementation has detected a Bus Fatal Error.
Page 560 This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102020701ffff or 0x810102020701ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 561 Alert Category Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. • 81010204-1d01ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 1Aa Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
Page 562 (Fan 2Ab Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d04ffff or 0x810102041d04ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 563 Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. • 81010204-1d05ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 3Aa Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
Page 564 (Fan 5 Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d08ffff or 0x810102041d08ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 565 Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. • 81010701-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (FHHL Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 566 (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010c01ffff or 0x810107010c01ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 567 Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 568 (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011404ffff or 0x810107011404ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 569 Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010701-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted.
Page 570 (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107012d01ffff or 0x810107012d01ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 571 Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. • 81010901-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (FHHL Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 572 • 81010901-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010c01ffff or 0x810109010c01ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 573 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 574 (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011404ffff or 0x810109011404ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 575 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 576 (PCH Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109012d01ffff or 0x810109012d01ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 577 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted.
Page 578 (RAID Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010704ffff or 0x81010b010704ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 579 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-0c01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
Page 580 (DIMM AB VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011403ffff or 0x81010b011403ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 581 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
Page 582 (Mezz Card Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b012c01ffff or 0x81010b012c01ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 583 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. • 81010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted.
Page 584 • 81030108-0a01ffff : Sensor [SensorElementName] has deasserted. (PS Heavy Load) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 810301080a01ffff or 0x810301080a01ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 585 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 8107010f-2201ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (GPT Status) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 586 (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702010302ffff or 0x810702010302ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 587 Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 588 (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2201ffff or 0x8107020f2201ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 589 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (No PCI I/O Space) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 590 (CPU 1 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0301ffff or 0x8107021b0301ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 591 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107021b-0302ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 2 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 592 (PS1 12V OC Fault) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706080a01ffff or 0x810706080a01ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 593 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response No action; information only. PS1 12V OV Fault : PS1 12V UV Fault : PS1 12Vaux Fault : •...
Page 594 • 810b010a-1e83ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Cooling Zone 3) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e83ffff or 0x810b010a1e83ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 595 Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response No action; information only. • 810b010a-1e84ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Cooling Zone 4) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e84ffff or 0x810b010a1e84ffff Severity Info...
Page 596 Redundant for [RedundancySetElementName] has deasserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b03091301ffff or 0x810b03091301ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 597 Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response No action; information only. • 810b030c-2581ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources.
Page 598 • 810b050a-1e82ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Cooling Zone 2) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050a1e82ffff or 0x810b050a1e82ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 599 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 810b050a-1e83ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Cooling Zone 3) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 600 810b050c-2581ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050c2581ffff or 0x810b050c2581ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 601 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 816f0007-0301ffff : [ProcessorElementName] has Recovered from IERR. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition.
Page 602 816f0008-0a02ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply has been removed. May also be shown as 816f00080a02ffff or 0x816f00080a02ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 603 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0085 User Response No action; information only. • 816f0009-1301ffff : [PowerSupplyElementName] has been turned on. (Host Power) This message is for the use case when an implementation has detected a Power Unit that has been Enabled.
Page 604 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 605 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. • 816f000d-0402ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName].
Page 606 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Make sure that the disk firmware and RAID controller and backplane firmware are at the latest level. 3. Check the SAS cable. 4. Replace the hard disk drive. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 607 • 816f000d-0405ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 5) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0405ffff or 0x816f000d0405ffff Severity Error Serviceable Automatically notify support...
Page 608 4. Replace the hard disk drive. • 816f000d-0408ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 8) This message is for the use case when an implementation has detected a Drive has been Removed. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 609 May also be shown as 816f000d0408ffff or 0x816f000d0408ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 610 816f000d-040bffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 11) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040bffff or 0x816f000d040bffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 611 Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 612 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error deassertion. (ABR Status) This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 613 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0185 User Response No action; information only. Firmware Error : Sys Boot Status : • 816f0013-1701ffff : System [ComputerSystemElementName] has recovered from a diagnostic interrupt.
Page 614 [ComputerSystemElementName]. (PCI 1) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00213001ffff or 0x816f00213001ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 615 Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0331 User Response No action; information only. PCI 2 : PCI 3 : • 816f0028-2101ffff : Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName].
Page 616 • 816f0108-0a01ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply return to normal operational status. May also be shown as 816f01080a01ffff or 0x816f01080a01ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 617 Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0087 User Response No action; information only. • 816f0108-0a02ffff : [PowerSupplyElementName] has returned to OK status. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply return to normal operational status.
Page 618 • 816f010c-2003ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2003ffff or 0x816f010c2003ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 619 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2004ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 620 • 816f010c-2007ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2007ffff or 0x816f010c2007ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 621 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2008ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 622 • 816f010c-200bffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200bffff or 0x816f010c200bffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 623 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200cffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 624 • 816f010c-200fffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200fffff or 0x816f010c200fffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 625 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2010ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 626 • 816f010d-0401ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 1) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0401ffff or 0x816f010d0401ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 627 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0402ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 2) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0402ffff or 0x816f010d0402ffff Severity Info...
Page 628 • 816f010d-0405ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 5) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0405ffff or 0x816f010d0405ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 629 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0406ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 6) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0406ffff or 0x816f010d0406ffff Severity Info...
Page 630 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0409ffff or 0x816f010d0409ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 631 CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-040affff : The Drive [StorageVolumeElementName] has been enabled. (Drive 10) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040affff or 0x816f010d040affff Severity Info Serviceable...
Page 632 May also be shown as 816f010d040dffff or 0x816f010d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 633 • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) This message is for the use case when an implementation has recovered from a System Firmware Hang. May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable Automatically notify support...
Page 634 816f011b-0701ffff : The connector [PhysicalConnectorElementName] configuration error has been repaired. (Front USB) This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired. May also be shown as 816f011b0701ffff or 0x816f011b0701ffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 635 Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0267 User Response No action; information only. • 816f0125-0b01ffff : [ManagedElementName] detected as present. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is now Present.
Page 636 • 816f0125-2c01ffff : [ManagedElementName] detected as present. (Mezz Card) This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01252c01ffff or 0x816f01252c01ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 637 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition.
Page 638 [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0400ffff or 0x816f020d0400ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 639 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0401ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 640 [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0404ffff or 0x816f020d0404ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 641 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 642 • 816f020d-0408ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0408ffff or 0x816f020d0408ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 643 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 644 • 816f020d-040cffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040cffff or 0x816f020d040cffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 645 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 646 816f030c-2001ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 1) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2001ffff or 0x816f030c2001ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 647 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2002ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 2) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2002ffff or 0x816f030c2002ffff Severity Info...
Page 648 816f030c-2005ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 5) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2005ffff or 0x816f030c2005ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 649 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2006ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 6) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2006ffff or 0x816f030c2006ffff Severity Info...
Page 650 [MemoryElementName]has recovered. (DIMM 9) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2009ffff or 0x816f030c2009ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 651 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200affff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 10) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200affff or 0x816f030c200affff Severity Info...
Page 652 [MemoryElementName]has recovered. (DIMM 13) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200dffff or 0x816f030c200dffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 653 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200effff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has recovered. (DIMM 14) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200effff or 0x816f030c200effff Severity Info...
Page 654 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2581ffff or 0x816f030c2581ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 655 SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. One of the DIMMs : • 816f0313-1701ffff : System [ComputerSystemElementName] has recovered from an NMI. (NMI State) This message is for the use case when an implementation has detected a Software NMI has been Recovered from.
Page 656 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 657 CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2004ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2004ffff or 0x816f040c2004ffff Severity Info Serviceable...
Page 658 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 659 Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2008ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2008ffff or 0x816f040c2008ffff Severity Info Serviceable...
Page 660 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 661 No action; information only. • 816f040c-200cffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200cffff or 0x816f040c200cffff Severity Info Serviceable Automatically notify support...
Page 662 May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 663 • 816f040c-2010ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2010ffff or 0x816f040c2010ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 664 May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0063 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 665 • 816f0507-0302ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU 2) This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070302ffff or 0x816f05070302ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU...
Page 666 May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 667 • 816f050c-2003ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2003ffff or 0x816f050c2003ffff Severity Info Serviceable...
Page 668 May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 669 • 816f050c-2007ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2007ffff or 0x816f050c2007ffff Severity Info Serviceable...
Page 670 May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 671 • 816f050c-200bffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200bffff or 0x816f050c200bffff Severity Info Serviceable...
Page 672 May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 673 • 816f050c-200fffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200fffff or 0x816f050c200fffff Severity Info Serviceable...
Page 674 May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 675 • 816f050d-0401ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 1) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0401ffff or 0x816f050d0401ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 676 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0405ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 5) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 677 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0405ffff or 0x816f050d0405ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 678 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0409ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 9) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 679 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0409ffff or 0x816f050d0409ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 680 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-040dffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 13) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 681 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040dffff or 0x816f050d040dffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 682 No action; information only. One of the CPUs : • 816f0608-1301ffff : [PowerSupplyElementName] Configuration is OK. (PS Configuration) This message is for the use case when an implementation when a Power Supply configuration is OK. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 683 May also be shown as 816f06081301ffff or 0x816f06081301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0105 User Response No action; information only. • 816f060d-0400ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 0) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 684 • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0403ffff or 0x816f060d0403ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 685 Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0404ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 4) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 686 • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0407ffff or 0x816f060d0407ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 687 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0408ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 8) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 688 • 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 11) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040bffff or 0x816f060d040bffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 689 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040cffff : Array in system [ComputerSystemElementName] has been restored. (Drive 12) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 690 [MemoryElementName]has deasserted. (DIMM 2) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 691 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2003ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 692 [MemoryElementName]has deasserted. (DIMM 6) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2006ffff or 0x816f070c2006ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 693 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-2007ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 7) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 694 816f070c-200affff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 10) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200affff or 0x816f070c200affff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 695 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200bffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 11) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 696 816f070c-200effff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 14) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200effff or 0x816f070c200effff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 697 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. • 816f070c-200fffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 15) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted.
Page 698 816f070d-0400ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 699 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 700 816f070d-0404ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 701 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 702 816f070d-0408ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0408ffff or 0x816f070d0408ffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 703 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-0409ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 704 816f070d-040cffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040cffff or 0x816f070d040cffff Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 705 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. • 816f070d-040dffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected that an Array Rebuild has Completed.
Page 706 • 816f0807-2584ffff : [ProcessorElementName] has been Enabled. (All CPUs) This message is for the use case when an implementation has detected a Processor has been Enabled. May also be shown as 816f08072584ffff or 0x816f08072584ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 707 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0060 User Response No action; information only. One of the CPUs : • 816f0813-2581ffff : System [ComputerSystemElementName]has recovered from an Uncorrectable Bus Error. (DIMMs) This message is for the use case when an implementation has detected a that a system has recovered from a Bus Uncorrectable Error.
Page 708 • 816f090c-2001ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 1) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2001ffff or 0x816f090c2001ffff Severity Info Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 709 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2002ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 2) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2002ffff or 0x816f090c2002ffff Severity Info...
Page 710 Throttled. (DIMM 5) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2005ffff or 0x816f090c2005ffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 711 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-2006ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 6) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2006ffff or 0x816f090c2006ffff Severity Info...
Page 712 Throttled. (DIMM 9) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c2009ffff or 0x816f090c2009ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 713 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-200affff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 10) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200affff or 0x816f090c200affff Severity Info...
Page 714 This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200dffff or 0x816f090c200dffff Severity Info Serviceable Automatically notify support Alert Category System - Other Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 715 SNMP Trap ID CIM Information Prefix: PLAT ID: 0143 User Response No action; information only. • 816f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] is no longer Throttled. (DIMM 14) This message is for the use case when an implementation has detected Memory is no longer Throttled. May also be shown as 816f090c200effff or 0x816f090c200effff Severity Info...
Page 716 This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state. May also be shown as 816f0a070301ffff or 0x816f0a070301ffff Severity Info Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 717 CIM Information Prefix: PLAT ID: 0039 User Response No action; information only. • 816f0a07-0302ffff : The Processor [ProcessorElementName] is no longer operating in a Degraded State. (CPU 2) This message is for the use case when an implementation has detected a Processor is no longer running in the Degraded state.
Page 718 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2003ffff or 0x816f0a0c2003ffff Severity Info Serviceable Automatically notify support Alert Category Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 719 Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2004ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 4) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 720 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c2007ffff or 0x816f0a0c2007ffff Severity Info Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 721 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2008ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 8) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 722 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200bffff or 0x816f0a0c200bffff Severity Info Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 723 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-200cffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 12) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 724 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed. May also be shown as 816f0a0c200fffff or 0x816f0a0c200fffff Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 725 Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0147 User Response No action; information only. • 816f0a0c-2010ffff : An Over-Temperature Condition has been removed on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Removed.
Page 726: Imm Events That Automatically Notify Support
You can configure the IBM Flex System Manager or the CMM to automatically notify Support (also known as call home) if certain types of errors are encountered. If you have configured this function, see the table for a list of events that automatically notify Support. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 727 Table 15. Events that automatically notify Support Automatically Event ID Message String Notify Support 40000086-00000000 Test Call Home Generated by user [arg1]. 40000087-00000000 Manual Call Home by user [arg1]: [arg2]. 80010202-0701ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (CMOS Battery) 80010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted.
Page 728 (Drive 9) 806f010d-040affff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 10) 806f010d-040bffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 729 Table 15. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-040cffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 12) 806f010d-040dffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 13) 806f011b-0701ffff The connector [PhysicalConnectorElementName] has encountered a configuration error.
Page 730 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) 806f050c-2010ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 731 Table 15. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f060d-0400ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0401ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0402ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0403ffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-0404ffff Array [ComputerSystemElementName] has failed.
Page 732 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 733: Appendix B. Uefi/Post Error Codes
Perform the steps in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact Lenovo Support. The following is the list of the UEFI/POST error codes and suggested actions to correct the detected problems.
Page 734 3. (Trained Service technician only) Replace Processor. Inspect Processor socket and replace the system board first if socket is damaged. • I.18007 [I.18007] A power segment mismatch has been detected for one or more processor packages. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 735 Explanation: Processors have mismatched Power Segments Severity Error User Response Complete the following steps: 1. Processors installed do not have the same power requirements 2. Ensure that all Processors have matching power requirements (such as 65, 95, or 130 Watts) 3.
Page 736 3. (Trained Service technician only) Inspect Processor socket and replace the system board first if socket is damaged. • I.1800D [I.1800D] A cache associativity mismatch has been detected for one or more processor packages. Explanation: Processors have one or more cache levels with mismatched associativity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 737 Severity Error User Response Complete the following steps: 1. Verify that matching Processors are installed in the correct Processor sockets according to the service information for this product. Correct any mismatch found. 2. Check IBM support site for an applicable service bulletin or firmware update that applies to this Processor error.
Page 738 Gen1/Gen2 settings can be configured via F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or the ASU Utility. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 739 4. Replace adapter. • I.3048005 [I.3048005] UEFI has booted from the backup flash bank. Explanation: Booting Backup UEFI Image Severity Info User Response Complete the following steps: 1. Refer to service information for this product section on UEFI Recovery to return system to primary bank.
Page 740 DIMM failures and resolve the failures if found. • I.580A5 [I.580A5] Mirror Fail-over complete. DIMM number % has failed over to to the mirrored copy. Explanation: DIMM Mirror Fail-over Detected Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 741 Info User Response Complete the following steps: 1. Check the system-event log for uncorrected DIMM failures and replace those DIMMs. • I.580A6 [I.580A6] Memory spare copy has completed successfully. Explanation: Spare Copy Complete Severity Info User Response Complete the following steps: 1.
Page 742 5. (Trained Service technician only) Replace the system board. • S.3020007 [S.3020007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error User Response Complete the following steps: Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 743 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. • S.3028002 [S.3028002] Boot permission timeout detected. Explanation: Boot Permission Negotiation Timeout Severity Error User Response...
Page 744 Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. (Trained service technician only) Replace the system board. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 745 • S.3070007 [S.3070007] A firmware fault has been detected in the UEFI image. Explanation: Internal UEFI Firmware Fault Detected, System halted Severity Error User Response Complete the following steps: 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error.
Page 746 2. Verify that the DIMMs are installed in the correct population sequence, according to the service information for this product. 3. Disable memory mirroring and sparing. If this action eliminates the mismatch, check IBM Support site for information related to this problem. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 747 4. Reflash UEFI firmware. 5. Replace DIMM 6. (Trained Service technician only) Replace Processor. • S.51009 [S.51009] No system memory has been detected. Explanation: No Memory Detected Severity Error User Response Complete the following steps: 1. Make sure that one or more DIMMs are installed in the server. 2.
Page 748 1. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. 2. Inspect processor socket for foreign debris or damage. If debris is found remove debris. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 749 3. If error recurs, or socket damage is found, replace the system board (Trained Service technician only) . • W.11004 [W.11004] A processor within the system has failed the BIST. Explanation: Processor Self Test Failure Detected Severity Error User Response Complete the following steps: 1.
Page 750 2. If problem persists, switch to backup UEFI or reflash current UEFI image. 3. (Trained Service Technician Only) Replace system board. • W.305800C [W.305800C] DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller. Explanation: DRIVER HEALTH PROTOCOL: Reports 'System Shutdown' Required Controller Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 751 Severity Warning User Response Complete the following steps: 1. Reboot the system. 2. If problem persists, switch to backup UEFI or reflash current UEFI image. 3. (Trained Service Technician Only) Replace system board. • W.305800D [W.305800D] DRIVER HEALTH PROTOCOL: Disconnect Controller Failed. Requires 'Reboot'.
Page 752 7. (Trained Service technician only) Replace the system board. • W.3818005 [W.3818005] The CRTM flash driver could not successfully flash the staging area. The update was aborted Explanation: CRTM Update Aborted Severity Warning User Response Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 753 Complete the following steps: 1. Continue booting system. If system does not reset, manually reset the system. 2. If the error is not reported on the subsequent boot, no additional recovery action is required. 3. If the event persists, continue booting system and reflash UEFI image. 4.
Page 754 DIMMs disabled by other errors or actions could cause this event. 2. Ensure that the DIMM connectors are populated according to the guidelines in the service information for this product. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 755 • W.580A1 [W.580A1] Invalid memory configuration for Mirror Mode. Please correct memory configuration. Explanation: Unsupported DIMM Population for Mirror Mode Severity Error User Response Complete the following steps: 1. If a DIMM connector error LED is lit, resolve the failure. 2.
Page 756 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 757: Appendix C. Dsa Diagnostic Test Results
Latest level of BMC/IMM • 405-001-000 : BRCM:TestMIIRegisters Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM © Copyright Lenovo 2015...
Page 758 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-004-000 : BRCM:TestInterrupt Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 759 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-005-000 : BRCM:TestLoopbackMAC Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
Page 760 405-801-000 : BRCM:TestMIIRegisters Test Aborted The MII register test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 761 • 405-802-000 : BRCM:TestEEPROM Test Aborted The EEPROM test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-803-000 : BRCM:TestInternalMemory Test Aborted The internal memory test was canceled.
Page 762 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-807-000 : BRCM:TestLEDs Test Aborted Verification of status LEDs was canceled. Recoverable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 763 Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-900-000 : BRCM:TestControlRegisters Test Failed A failure was detected while testing internal MAC registers Recoverable Severity Error Serviceable Automatically notify support User Response...
Page 764 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 405-903-000 : BRCM:TestInternalMemory Test Failed A failure was detected while testing internal memory. Recoverable Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 765 Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2.
Page 766 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 767: Dsa Brocade Test Results
• 405-907-000 : BRCM:TestLEDs Test Failed A failure was detected while verifying operation of the status LEDs. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component.
Page 768 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-003-000 : Brocade:PCILoopbackTest Passed The test passed. Recoverable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 769 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-004-000 : Brocade:ExternalEthLoopbackTest Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
Page 770 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-801-000 : Brocade:ExternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 771 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-802-000 : Brocade:SerdesLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA –...
Page 772 • 218-806-000 : Brocade:InternalLoopbackTest Aborted The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 773 • 218-900-000 : Brocade:MemoryTest Failed A failure was detected while testing the adapter memory. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3.
Page 774 User Response Complete the following steps: 1. Rerun the test. 2. Verify whether the firmware is at proper level. 3. Rerun the test. 4. If the problem remains, contact your IBM technical-support representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 775 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 218-904-000 : Brocade:ExternalEthLoopbackTest Failed A failure was detected during the Loopback test. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 776: Dsa Checkpoint Panel Test Results
Test results for the DSA checkpoint panel test The following messages can result when you run the DSA checkpoint panel test. • 180-000-000 : Check-point Panel Test Passed Check-point Panel Test Passed. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 777 Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 180-801-000 : Check-point Panel Test Aborted Check-point Panel Test Aborted. BMC is unable to verify that the operator information panel cable is connected.
Page 778: Dsa Cpu Stress Test Results
The following messages can result when you run the DSA CPU stress test. • 089-000-000 : CPU Stress Test Passed CPU Stress Test Passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 779 – Latest level of BMC/IMM • 089-801-000 : CPU Stress Test Aborted CPU Stress Test Aborted. Internal Program Error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Turn off and restart the system. 2. Make sure that the DSA Diagnostic code is at the latest level. 3.
Page 780 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-804-000 : CPU Stress Test Aborted CPU Stress Test Aborted. User pressed Ctrl-C. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 781: Dsa Emulex Adapter Test Results
Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 089-901-000 : CPU Stress Test Failed CPU Stress Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 782 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-002-000 : ELXUCNA: ELXUCNA: NIC LED(Beacon)Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 783 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 516-800-000 : ELXUCNA: NIC MAC LoopBackTest Aborted Loopback testing at the MAC layer was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
Page 784 – Latest level of BMC/IMM • 516-901-000 : ELXUCNA: NIC PHY LoopBackTest Failed A failure was detected during the loopback test at the physical layer. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 785: Dsa Exa Port Ping Test Results
User Response Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide"...
Page 786 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 401-802-000 : EXA Port Ping Test Aborted EXA Port Ping Test Aborted. Port connections may not be correct. Recoverable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 787 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Remove power cables, wait for 45 seconds, reconnect and rerun the test. 2. Make sure that the scalability cable connections are as per specification. 3. Make sure that DSA and BIOS/uEFI are at the latest level. 4.
Page 788: Dsa Hard Drive Test Results
Complete the following steps: 1. Check cable connections. 2. Rerun the test. 3. Verify that Hard drive supports self test and self test logging. 4. If the problem remains, contact your technical-support representative. Related links Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 789: Dsa Intel Network Test Results
– IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 217-900-000 : HDD Test Failed HDD Test Failed. The hard drive self-test detected a failure. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 790 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-003-000 : IANet:Interrupts Test Passed Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 791 The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-004-000 : IANet:Loopback Test Passed The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 792 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-803-000 : IANet:Interrupts Test Aborted Interrupt test was canceled. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 793 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 406-804-000 : IANet:Loopback Test Aborted Loopback test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
Page 794 Complete the following steps: 1. Check component firmware level and upgrade if necessary. The installed firmware level can be found in the DSA Diagnostic Event Log within the Firmware/VPD section for this component. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 795 2. Rerun the test. 3. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 796: Dsa Lsi Hard Drive Test Results
The test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-800-000 : LSIESG:DiskDefaultDiagnostic Test Aborted Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 797: Dsa Mellanox Adapter Test Results
The test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 407-900-000 : LSIESG:DiskDefaultDiagnostic Test Failed The hard drive self-test detected a failure. Recoverable Severity Error...
Page 798: Test Results For The Dsa Mellanox Adapter Test
Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-800-000 : MLNX:MLNX_DiagnosticTestEthernetPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 799 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 408-801-000 : MLNX:MLNX_DiagnosticTestIBPort Test Aborted Port Test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website –...
Page 800: Dsa Memory Isolation Test Results
Test results for the DSA memory isolation test The following messages can result when you run the DSA memory isolation test. • 201-000-000 : Standalone Memory Test Passed Quick/Full Memory Test All CPUs Passed. Recoverable Severity Event Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 801 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-000-001 : Standalone Memory Test Passed Quick/Full Memory Test CPU 1 Passed. Recoverable Severity Event Serviceable Automatically notify support Related links –...
Page 802 Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 803 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links –...
Page 804 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-812-000 : Standalone Memory Test Aborted Memory test is not supported for this system. Recoverable Severity Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 805 Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 806 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 807 • 201-813-000 : Standalone Memory Test Aborted Chipset Error: Can not turn OFF ECC error reporting in CPU. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 808 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 809 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 810 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-814-003 : Standalone Memory Test Aborted Chipset Error: Can not disable Scubbing feature for CPU. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 811 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 812 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 813 • 201-815-003 : Standalone Memory Test Aborted Program Error with Quick Memory Menu Option Selection. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 814 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 815 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 816 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-818-002 : Standalone Memory Test Aborted Unable to Locate SMBIOS key "_SM_". Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 817 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 818 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 819 • 201-819-002 : Standalone Memory Test Aborted The start-end address ranges in the restricted area of the memory. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 820 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 821 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 822 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-821-001 : Standalone Memory Test Aborted Variable range MTRR registers are larger than fixed range MTRR registers. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 823 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 824 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 825 • 201-822-001 : Standalone Memory Test Aborted Invalid MTRR service request. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 826 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 827 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 828 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-826-000 : Standalone Memory Test Aborted BIOS: Memory Controller has been disabled. Go to Setup and Enable Memory Controller. Recoverable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 829 Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 830 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 831 – Latest level of BMC/IMM • 201-827-000 : Standalone Memory Test Aborted BIOS: ECC function has been disabled by BIOS. Go to Setup and enable ECC generation. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 832 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 833 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 834 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-844-003 : Standalone Memory Test Aborted Chipset Error: Problem in masking MSR machine check control MASK registers. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 835 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 836 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 837 • 201-845-003 : Standalone Memory Test Aborted Chipset Error: Problem clearing MSR machine check control registers. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 838 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 839 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 840 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-860-002 : Standalone Memory Test Aborted No OEM0 type 1 found. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 841 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 842 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 843 • 201-861-002 : Standalone Memory Test Aborted No SRAT type 1 found. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 844 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 845 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 846 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-863-001 : Standalone Memory Test Aborted No IBMERROR key in OEM1 structure. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 847 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 848 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 849 • 201-864-001 : Standalone Memory Test Aborted No GAS located in OEM1. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 850 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 851 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 852 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-866-000 : Standalone Memory Test Aborted EFI-SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 853 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 854 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 855 • 201-867-000 : Standalone Memory Test Aborted EFI/SAL: Buffer not allocated. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 856 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 857 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 858 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-868-003 : Standalone Memory Test Aborted EFI/SAL: Buffer allocated in GetMemoryMap too small. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 859 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 860 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 861 • 201-869-003 : Standalone Memory Test Aborted EFI/SAL Invalid parameter from GetMemoryMap function. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 862 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 863 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 864 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-871-002 : Standalone Memory Test Aborted Data Mis-compare encountered. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 865 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 866 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 867 • 201-877-002 : Standalone Memory Test Aborted BIOS: Sparing in Extended PCI reg. must be OFF. Go to setup and disable sparing. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 868 Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 869 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA –...
Page 870 Latest level of DSA – Latest level of BMC/IMM • 201-885-001 : Standalone Memory Test Aborted Processor does not support MTRR register manipulation. Can not write to memory without cache. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 871 Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 872 Reconnect it to power. 4. Make sure that DSA and BIOS/uEFI are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 873 • 201-886-001 : Standalone Memory Test Aborted Memory Upper limit is less than 16 Mbytes. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2.
Page 874 201-899-000 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 875 • 201-899-001 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-899-002 : Standalone Memory Test Aborted Memory Diagnostics Test Aborted by user.
Page 876 – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 201-901-001 : Standalone Memory Test Failed Memory Diagnostics Test Failed. Recoverable Severity Error Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 877 User Response Complete the following steps: 1. Perform the actions mentioned one at a time and try the test after each action. 2. If the problem remains, contact your technical-service representative. 3. Turn off the system and disconnect it from power. Wait for 45 seconds. Reseat DIMM(s). Reconnect it to power.
Page 878: Dsa Memory Stress Test Results
Test results for the DSA memory stress test The following messages can result when you run the DSA memory stress test. • 202-000-000 : MemStr Test Passed Test Passed. Recoverable Severity Event Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 879 Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 202-801-000 : MemStr Test Aborted Internal program error. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1.
Page 880 2. Make sure that the DSA Diagnostic code is at the latest level. 3. Turn off the system and disconnect it from power. 4. Reseat the memory cards and DIMMs. 5. Reconnect the system to power and turn the system on. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 881: Dsa Nvidia Gpu Test Results
6. Run the test again. 7. Execute the standard DSA memory diagnostics to validate all memory. 8. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links –...
Page 882: Test Results For The Dsa Nvidia Gpu Test
Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-004-000 : Nvidia::DiagnosticServiceProvider::Query Test Passed Nvidia GPU Query test passed. Recoverable Severity Event Serviceable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 883 Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-005-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Passed Nvidia GPU Matrix test passed. Recoverable Severity Event Serviceable Automatically notify support Related links – IBM Support website –...
Page 884 Latest level of BMC/IMM • 409-804-000 : Nvidia::DiagnosticServiceProvider::Query Test Aborted Nvidia GPU Query test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 885 – Latest level of BMC/IMM • 409-805-000 : Nvidia::DiagnosticServiceProvider::Matrix Test Aborted Nvidia GPU Matrix test was canceled. Recoverable Severity Warning Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 886 5. If the problem remains, contact your IBM technical-support representative. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 409-904-000 : Nvidia::DiagnosticServiceProvider::Query Test Failed Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 887 Nvidia GPU Query Test Failed. Recoverable Severity Error Serviceable Automatically notify support User Response Complete the following steps: 1. Verify that the GPU is seated in the PCIe slot correctly by reseating the GPU. Then power cycle the system. 2. Verify that the power connectors to the GPU are connected firmly. Then power cycle the system. 3.
Page 888: Dsa Optical Drive Test Results
Test results for the DSA optical drive test The following messages can result when you run the DSA optical drive test. • 215-000-000 : Optical Drive Test Passed Optical Drive Test Passed. Recoverable Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 889 Severity Event Serviceable Automatically notify support Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 215-801-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Unable to communicate with driver. Recoverable Severity Warning Serviceable Automatically notify support...
Page 890 2. Run the test again 3. Turn off and restart the system. 4. Run the test again. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 891 • 215-804-000 : Optical Drive Test Aborted Optical Drive Test Aborted. The media tray is open. Recoverable Severity Warning Serviceable Automatically notify support User Response Complete the following steps: 1. Close the media tray and wait for 15 seconds for the media to be recognized. Run the test again. 2.
Page 892 Latest level of DSA – Latest level of BMC/IMM • 215-903-000 : Optical Drive Test Aborted Optical Drive Test Aborted. Could not access the device. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 893: Dsa System Management Test Results
User Response Complete the following steps: 1. Insert a new CD or DVD into the drive and wait for 15 seconds for the media to be recognized. Rerun the test. 2. Check the drive cabling for loose or broken connections at both ends or damage to the cable. Replace the cable if damage is present.
Page 894 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-803-001 : IMM I2C Test Aborted Node Busy. Try later. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 895 Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
Page 896 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-807-001 : IMM I2C Test Aborted Out of space. Recoverable Severity Warning Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 897 Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
Page 898 IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-811-001 : IMM I2C Test Aborted Request data field length limit exceeded. Recoverable Severity Warning Serviceable Automatically notify support Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 899 User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links –...
Page 900 Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 901 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-816-001 : IMM I2C Test Aborted Command illegal for specified sensor or record type. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
Page 902 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 903 – Latest level of BMC/IMM • 166-820-001 : IMM I2C Test Aborted Command response could not be provided. Device in firmware update mode. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
Page 904 2. Make sure that DSA and BMC/IMM are at the latest level. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-824-001 : IMM I2C Test Aborted Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 905 Cannot execute command. Recoverable Severity Warning Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1. Turn off the system and disconnect it from power. Wait for 45 seconds. Reconnect it to power. 2.
Page 906 2. Make sure that DSA and BMC/IMM are at the latest level. 3. Run the test again. 4. If failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 907: Dsa Tape Drive Test Results
– IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 166-908-001 : IMM I2C Test Failed IMM Indicates failure in the PCA9557 bus (BUS 7). Recoverable Severity Error Serviceable Automatically notify support User Response Perform the actions mentioned one at a time and try the test after each action: 1.
Page 908 Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM • 264-902-000 : Tape Test Failed Tape Test Failed. Media is not detected. Recoverable Severity Error Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 909 Serviceable Automatically notify support User Response Complete the following steps: 1. Clean the tape drive using the appropriate cleaning media and install new media. 2. Run the test again. 3. Make sure that the drive firmware is at the latest level. 4.
Page 910 DSA Diagnostic Event Log within the Firmware/VPD section for this component. 3. Run the test again. 4. If the system has stopped responding, turn off and restart the system. 5. Make sure that the drive firmware is at the latest level. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 911 6. Run the test again. 7. If the failure remains, refer to "Troubleshooting by symptom" in the system "Installation and Service Guide" for the next corrective action. Related links – IBM Support website – Latest level of DSA – Latest level of BMC/IMM •...
Page 912 1. Make sure that medium is present. 2. Clean the tape drive using the appropriate cleaning media and install new media. Related links – Support website – Latest level of DSA – Latest level of BMC/IMM Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 913: Appendix D. Getting Help And Technical Assistance
Before you call, make sure that you have taken these steps to try to solve the problem yourself. If you believe that you require warranty service for your Lenovo product, the service technicians will be able to assist you more efficiently if you prepare before you call.
Page 914: Using The Documentation
• Secure upload with the system serial number: https://www.ecurep.ibm.com/app/upload_hw Creating a personalized support web page You can create a personalized support web page by identifying Lenovo products that are of interest to you. Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 915: Software Service And Support
IBM is Lenovo's preferred service provider for the System x, Flex System and NeXtScale System products. You can receive hardware service through your Lenovo reseller or from IBM. To locate a reseller authorized by Lenovo to provide warranty service, go to http://www.ibm.com/partnerworld and click Business Partner Locator.
Page 916 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 918 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 919: Appendix F. Notices
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Page 920: Trademarks
(TBW). A device that has exceeded this limit might fail to respond to system-generated commands or might be incapable of being written to. Lenovo is not responsible for replacement of a device that has exceeded its maximum guaranteed number of program/erase cycles, as documented in the Official Published Specifications for the device.
Page 921: Particulate Contamination
If Lenovo determines that the levels of particulates or gases in your environment have caused damage to the device, Lenovo may condition provision of repair or replacement of devices or parts on implementation of appropriate remedial measures to mitigate such environmental contamination.
Page 922: D'industrie Canada
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment.
Page 923: Japan Vcci Class A Statement
Geräte der Klasse A. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A.
Page 924: Korea Communications Commission (Kcc Statement
This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 925: Copyright Lenovo
9, 84, 96 operator information panel blue-screen feature controls, LEDs, and power boot manager program cooling 5, 9 using cover Business Partners instructions removing 32, 247 button, presence detection cover, server installing 80, 248 © Copyright Lenovo 2015...
Page 926 116–117 expansion program, overview bays DSA log 9, 115–116 expansion bays DSA Portable 111, 119 external, system board connectors DSA Preboot 111, 119 DSA Preboot diagnostic program DSA, sending data 22, 900 Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 927 5–6 hot-swap ac power supply 69, 192, 194 integrated management module installing event log removing overview replacing integrated management module II hot-swap drive, SAS/SATA error messages removing 37, 154 event log 115–116 © Copyright Lenovo 2015...
Page 928 9, 115–116 memory 5, 9 operator information panel removing controls and LEDs replacing optional device problems specifications options memory mirroring installing description Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 929 IMM2 paddle card safety cover intermittent removing keyboard particulate contamination 5, 907 memory parts listing microprocessor parts listing, Lenovo System x3650 M4 BD monitor parts listing, server mouse parts, consumable network parts, structural optional devices password power 131, 134...
Page 930 USB connector board 207, 209 features the system board NOS installation notes to consider setup Tier 2 CRUs Setup and Installation CD upper power supply card using USB hypervisor key ServerGuide CD Lenovo System x3650 M4 BDInstallation and Service Guide...
Page 931 13, 100 Utility program Systems Director, IBM Advanced Settings systems management tool 13, 100 utility, Setup systems management menu choices systems management tool starting Systems Director 13, 100 using © Copyright Lenovo 2015...
Page 932 Setup utility viewing event log Wake on LAN feature Web site UEFI flash diskette weight 5, 7 what the server offers working inside with the power on x3650 M4 BD introduction Lenovo System x3650 M4 BDInstallation and Service Guide...

Lenovo x3650 M4 BD 5466 Installation And Service Manual

Safety

Chapter 1. The Lenovo System X3650 M4 Bdtype 5466 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing

Chapter 6. Removing and Replacing Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI/POST Error Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix F. Notices

Quick Links

Troubleshooting

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Summary of Contents for Lenovo x3650 M4 BD 5466